regarding City Index...

Hi there, I am new here and wanted to seek some comments and exchange views pertaining to the services and support from City Index. Does anyone have any experience with them?

I recently encountered an anomaly in their trading platform and felt that the trouble-shooting by their staff might not be genuine. Instead, it feels that they are just buying time and hope that I would just get tired of following-up, hope for the problem that I reported would go away and then they could close the case.

Hey there,
I have used them for a few years and never seem to have a problem with them. Had an account manager there too which I could go to for any problems I have. Always seemed efficient to me and platform easy to use.
Then again, it may not be the same for all.
regards,
James

Dear James, thanks for your comments.

You mentioned that you had used them for a few years. And had an account manager. Could you share why you have switched brokers and not continue?

Which broker are you using now?

Do you happen to have the name of the account manager you were dealing with then? Perhaps I could work with the same account manager you dealt with, if he/she is still there.

Thanks.

Btw, I am from Singapore.

yea i used them too ..

they seem to be reliable .. but beware of their account types

they offer accounts where u can go to minus 0