Help...with FXCM | Forex Factory

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Help...with FXCM

  • #1
  • First Post: Nov 27, 2005 1:31am Nov 27, 2005 1:31am
I know this may sound...."dumb"...but my FXCM demo account is not working, my Dealing Rate windows doesn't show the currency pair ticking....its looks the same for ThanksGiving....have anyone else experice this with FXCM?

I log off and log on thinking it was a sever problem but I get the same result everytime I get back in...Help please

note: I very new to forex and just wondering howcome my FXCM trading platform ain't working

Thanks in advance
empIre
  • #2
  • Nov 27, 2005 2:01am Nov 27, 2005 2:01am
Your demo account is probably expired. Register for a new one and then try logging on again.
Keeping it Simple
  • #3
  • Nov 27, 2005 2:12am Nov 27, 2005 2:12am
FXCM don't have a market on the weekend. At 4PM Sunday NY time they will open and change prices again.

Simon
  • #4
  • Nov 27, 2005 3:18am Nov 27, 2005 3:18am
Quoting DrRock
FXCM don't have a market on the weekend. At 4PM Sunday NY time they will open and change prices again.

Simon
I thought FOREX was a 24/7 market?
  • #5
  • Nov 27, 2005 3:44am Nov 27, 2005 3:44am
Quoting empIre.FX
I thought FOREX was a 24/7 market?
It is but most brokers open 4PM Sunday NY time and close 5PM Friday NY time.

If you want true 24/7 then you will need to use a broker like Oanda who allow you to place trades at anytime. They do however widen their spreads considerably for the weekend. There is very little, if any movement on the weekends most of the time. Of course, if something significant happened on the weekend, then there is the potential for some movement.

Simon
  • #6
  • Nov 27, 2005 12:38pm Nov 27, 2005 12:38pm
Quoting empIre.FX
I know this may sound...."dumb"...but my FXCM demo account is not working, my Dealing Rate windows doesn't show the currency pair ticking....its looks the same for ThanksGiving....have anyone else experice this with FXCM?

I log off and log on thinking it was a sever problem but I get the same result everytime I get back in...Help please

note: I very new to forex and just wondering howcome my FXCM trading platform ain't working

Thanks in advance
empIre
FXCM has an excellent chat help service, just go to their site and you'll see it there. You basically instant message with an FXCM representative. I've always been pleased with the service.
Because helping each other is a good thing.
  • #7
  • Nov 27, 2005 1:42pm Nov 27, 2005 1:42pm
Yes, I agree with howtodtadeforex.
FXCM's live chat is great. I always go to them for help, even if its just questions about forex is general and not about the platform, they always help me. One time I requested a list of signal providers, and they provided me a whole list of signal providers that they have partnerships with.
  • #8
  • Nov 27, 2005 1:58pm Nov 27, 2005 1:58pm
Quoting empIre.FX
I thought FOREX was a 24/7 market?
Forex is a 24/5 market not 24/7 man...

They need to rest as well and we traders need to rest too


Thanks,

Nader
  • #9
  • Nov 27, 2005 9:02pm Nov 27, 2005 9:02pm
Thanks guys for your responses!!

see you guys around
empIre
  • #10
  • Nov 30, 2005 9:56pm Nov 30, 2005 9:56pm
As a fellow n00b i thought the SAME THING...."hey why can't i login to my fxcm demo on saturday" i wondered? They don't even let you login! Can't look at charts or anything....that was a big reason for me to not choose them....
  • #11
  • Last Post: Nov 30, 2005 11:24pm Nov 30, 2005 11:24pm
Quoting GoatT
As a fellow n00b i thought the SAME THING...."hey why can't i login to my fxcm demo on saturday" i wondered? They don't even let you login! Can't look at charts or anything....that was a big reason for me to not choose them....
LOL, that's a good way to drive away new clients.

I can login to my demo account as well as the live one of course on saturdays and I can access charts and everything, but everything is frozen and the time is standing still at 3:59 PM EST, and rates are not moving. If I tried to place an order, a handsome message tells me that the market is closed and it is going to open on Sunday 5:00 PM EST. The only glitch is that you can't put your order in a que to be filled at the market open on Sunday, you will have to do it manualy as soon as the market opens. But it's no problem, I hate early week trades anyway, it is always ugly.


Thanks,

Nader
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