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  • #3,541
  • May 27, 2009 1:35am May 27, 2009 1:35am
Quoting jleblang
The spike you're seeing below is most likely a result of us updating the Meta Demo environment and not reflective of the live system.

I do not have an update on the Nav Mobile, but as soon as I know more I'll be sure to post.
Hi Justin,

I noticed you guys were accepting Beta Applications for the MT4 platform to use live funds, I was wondering if these beta testers are subject to the same spikes we see on the demo platform currently?
  • #3,542
  • May 27, 2009 1:45am May 27, 2009 1:45am
Quoting goldsurfer
So anybody trading this live and how is it going?

Most of the time I try to trade the demo there is a problem!

regards all
goldsurfer ~

Anyone that opens a Live Beta account is mostly sworn to secrecy so I wouldn’t expect much in the way of responses on that one at the moment. Having said that, what exactly are the problems that you are experiencing in Demo? Please explain in detail. I’m assuming it isn’t just “my orders freeze and positions are deleted every couple of days” since that is a function of updating the platform. If you have any actual user issues, I’d be happy to take them back to the dev team.
  • #3,543
  • May 27, 2009 1:45am May 27, 2009 1:45am
Quoting Verto
Hi Justin,

I noticed you guys were accepting Beta Applications for the MT4 platform to use live funds, I was wondering if these beta testers are subject to the same spikes we see on the demo platform currently?
Did you see Demo spikes today? If so, what symbol? Anyone else notice anything else about the data for all symbols?
  • #3,544
  • May 27, 2009 1:53am May 27, 2009 1:53am
Quoting jleblang
Did you see Demo spikes today? If so, what symbol? Anyone else notice anything else about the data for all symbols?
Lately it has been good for mine but I'm most worried about this spike. Mainly because it was a spike then quote for about 20 minutes. Was that intentional? Even though it made my demo account 257 million dollars I would hate to see the reverse, haha.

Since that quote though things have been flawless.
http://img.photobucket.com/albums/v2...keandquote.jpg
  • #3,545
  • May 27, 2009 2:03am May 27, 2009 2:03am
Quoting Verto
Lately it has been good for mine but I'm most worried about this spike. Mainly because it was a spike then quote for about 20 minutes. Was that intentional? Even though it made my demo account 257 million dollars I would hate to see the reverse, haha.

Since that quote though things have been flawless.
http://img.photobucket.com/albums/v2...keandquote.jpg
Thank you very much for the chart and comments. We have stated from the start that issues like backdata and data gaps would be a problem with the MetaTrader environments until we were closer to launch. You’ll likely find a spike like that on some of the symbols each time that we updated the MetaTrader Demo environment, which we have been doing about 4 times a week. Since it is only a demo environment, we are much more concerned about getting the updates out and getting them tested than we are about price spikes.

That being said, we have been clear that stuff like back data (prior to this February) would only be addressed as we came close to launch of the platform. If you take a look at all of the symbols in the demo environment, they now have years of backdata (as of last Thursday), and I don’t think you’ll see the price spikes as much (as of this Monday). You can read into that whatever you want, but no, these are not major concerns for us in terms of rolling out the product. The main concerns are trade execution and making sure everything works in that regard for EAs, etc. Price spikes are just a normal piece of upgrading the environment mid-session, which we would never do to the Live environment and also won’t do in Demo once we get this thing out the door. So anything back on the 18 th, as your chart shows, doesn’t really mean much for “issues with the platform.”
  • #3,546
  • May 27, 2009 2:08am May 27, 2009 2:08am
Quoting jleblang
Thank you very much for the chart and comments. We have stated from the start that issues like backdata and data gaps would be a problem with the MetaTrader environments until we were closer to launch. You’ll likely find a spike like that on some of the symbols each time that we updated the MetaTrader Demo environment, which we have been doing about 4 times a week. Since it is only a demo environment, we are much more concerned about getting the updates out and getting them tested than we are about price spikes....
Exactly, I’ve noticed perfect quoting so far with very no spikes as of late. I totally understand and appreciate the hard work that goes into smashing all the bugs and creating a streamlined process. I mainly brought up the topic as well as picture so that you could fully address the issue.

Thank you for doing so Justin. I look forward to trying to help the best I can in demo.

As far as EA execution and whatnot I've have no problems whatsoever. Good work.
  • #3,547
  • May 27, 2009 2:14am May 27, 2009 2:14am
Quoting Verto
Exactly, I’ve noticed perfect quoting so far with very no spikes as of late. I totally understand and appreciate the hard work that goes into smashing all the bugs and creating a streamlined process. I mainly brought up the topic as well as picture so that you could fully address the issue.

Thank you for doing so Justin. I look forward to trying to help the best I can in demo.

As far as EA execution and whatnot I've have no problems whatsoever. Good work.
Verto ~

Thanks for the comments. And we look forward to giving you the best MT4 environment as soon as possible, hopefully sooner.
  • #3,548
  • May 27, 2009 11:17am May 27, 2009 11:17am
Hi Justin,

Quick question about Nav orders: is there a way to use a trailing stop order with a defined take-profit?

For example, let's say I am trading a pair with an average range around 100 pips. I think I have sold the top of the day, so my target is 100 pips away, but in case I am wrong, I want to trail my stop (leaving enough room for noise). I put in a 50 pip trailing stop, but if the 100 pip target is reached I want it to close the order straight up. I don't want it to go to 100 pips and then turn around and hit the trailing stop at 50 pips, or even go to 120 and turn around and hit at 70.

I don't think it's possible without having to manually cancel the trailing stop, but I figured I'd ask.
  • #3,549
  • May 27, 2009 10:02pm May 27, 2009 10:02pm
Quoting smittens4212
Hi Justin,

Quick question about Nav orders: is there a way to use a trailing stop order with a defined take-profit?

For example, let's say I am trading a pair with an average range around 100 pips. I think I have sold the top of the day, so my target is 100 pips away, but in case I am wrong, I want to trail my stop (leaving enough room for noise). I put in a 50 pip trailing stop, but if the 100 pip target is reached I want it to close the order straight up. I don't want it to go to 100 pips and then turn around and hit the trailing stop at 50...
smittens ~

Without canceling your trailing stop after your target price has been hit, there is not a way to do this. The closest thing we have is the TTO + Trailing Stop, but this will only kick the trailing stop in once it reaches your target price to continue to lock in gains.
  • #3,550
  • May 27, 2009 10:02pm May 27, 2009 10:02pm
why is there a huge spike in the gbp/jpy? if lost money from there, is it refundable?
Attached Image (click to enlarge)
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  • #3,551
  • May 28, 2009 12:50am May 28, 2009 12:50am
Quoting shadowman
why is there a huge spike in the gbp/jpy? if lost money from there, is it refundable?
Shadowman ~

Single tick bad prints do not trigger stops. We have filters for that, and in fact, you should not be seeing these starting this last weekend.
  • #3,552
  • May 28, 2009 1:14pm May 28, 2009 1:14pm
Anyone else have their Navigator freeze during the 7-Year Auction announcement? It would have been around 1pm EST and lasted about 10 minutes, which is a lifetime when you have some large positions open. All lights were green, but price would not update. My other broker platform was working okay during the Windows so I know it was not my trading workstation.

Brent
  • #3,553
  • Jun 1, 2009 11:35am Jun 1, 2009 11:35am
Dear FF Members,

The MB Navigator Web is now available for demo users and may be accessed by visiting: MB Navigator Web Demo

If you have questions or find an issue you would like to report, please email me directly at [email protected].

Regards,
  • #3,554
  • Jun 4, 2009 3:33am Jun 4, 2009 3:33am
Quoting jleblang
Shadowman ~

Single tick bad prints do not trigger stops. We have filters for that, and in fact, you should not be seeing these starting this last weekend.
Justin, I watched EUR/JPY and saw the attached spike...
If that happened during a live trade, what impact will it bring to my account? the spike was more than 5,000 pips (50,000 pips if you include 5th digit). in that scenario, will I get a margin call or will you liquidate my position?

are you ready to open MT4 service for live account yet? I am eager to get a new account with MBT.

Thanks.
Attached Image (click to enlarge)
Click to Enlarge Name: mbt mt4 spike.gif Size: 7 KB
  • #3,555
  • Jun 4, 2009 7:35am Jun 4, 2009 7:35am
Hi Justin,

Are there any issues with MT4 Demo today? The GBP/USD has been stuck at 1.6353 for about 1/2 hour and also the GBP/JPY at 158.00. It might be other pairs as well but those are the ones that I noticed

Thanks,
Rubin.
  • #3,556
  • Jun 4, 2009 10:45am Jun 4, 2009 10:45am
Quoting gorubin
Hi Justin,

Are there any issues with MT4 Demo today? The GBP/USD has been stuck at 1.6353 for about 1/2 hour and also the GBP/JPY at 158.00. It might be other pairs as well but those are the ones that I noticed

Thanks,
Rubin.
Yep, same problem. Went short GBP/JPY @ 07:56 server time and chart has remained @ 158.000 ever since, whereas in fact priced dropped some 250 pips.
TTFN Merlyn
  • #3,557
  • Jun 4, 2009 1:29pm Jun 4, 2009 1:29pm
Quoting Merlyn
Yep, same problem. Went short GBP/JPY @ 07:56 server time and chart has remained @ 158.000 ever since, whereas in fact priced dropped some 250 pips.
Yes, we are currently testing something on our Meta DEMO server that is affecting 6 symbols. The Live environment is not affected. It should be turned back on this afternoon.
  • #3,558
  • Jun 4, 2009 5:31pm Jun 4, 2009 5:31pm
Quoting jleblang
Yes, we are currently testing something on our Meta DEMO server that is affecting 6 symbols. The Live environment is not affected. It should be turned back on this afternoon.
Thought it would be something like that.

Thanks Justin.
TTFN Merlyn
  • #3,559
  • Jun 5, 2009 1:16am Jun 5, 2009 1:16am
I am researching for alternative reliable broker which MBT cant provide these features anytime soon:

 

  1. Credit card funding and withdrawal
  2. Non-USD Trading Account
  3. Mobile Metatrader

Hope someone can reply or PM me, thanks all in advance.

  • #3,560
  • Jun 5, 2009 11:41am Jun 5, 2009 11:41am
Everyone-

On Tuesday June 9th, probably around 12 pm EST, the online application for MetaTrader will be open once again for applications for a couple of days.

There are a couple of things that you need to know if you are going to fill out the application while it is open.

 

  1. You will have to sign a Beta Testing Agreement before you will be allowed to fund your account and trade.
  2. You will need to fund this account within 5 business days of account approval or we will be closing the account until we are out of Beta.

Those that are Beta testing for us will receive a rate of $3 per $100,000 while in Beta testing. Also, you will be able to just continue to use that account once the Beta has ended. Please note that Nav accounts and Meta accounts are not compatible at this time, so if you presently have a Nav account, you are going to have to open a separate account for MetaTrader. You can move money between Nav and Meta accounts same day with one form.

Finally, if you plan to run EAs in this account, please be sure that you have read about the differences between deal desk MetaTrader and ECN MetaTrader here:

http://www.mbtrading.com/metaTrader4Differences.aspx

And our FAQ here:

http://www.mbtrading.com/metaTrader4FAQ.aspx

And also, we highly recommend that you test your revised EAs in our Demo environment first.

Have a great weekend.

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