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FX Solutions (FXSol)

  • #41
  • Mar 24, 2009 7:49pm Mar 24, 2009 7:49pm
I've also been using them for quite some time. No issues here...


Quoting wap8989
Hi all I am a newbie and I search this site for information regarding fx solutions. I understand they trade micro and have mobile access.

My question to the vets , is it still a stable broker to use? For micro traders account not too many brokers out there offering mobile services I suppose.
http://www.telegraph.co.uk/finance/n...s-default.html
Michael Spencer forced to inject £70m as City Index clients default

[b]Michael...
  • #42
  • Mar 24, 2009 8:26pm Mar 24, 2009 8:26pm
yeh thanks guys. I am on my way to using their phone mobile platform clean crisp easy to understand site.
  • #43
  • Mar 24, 2009 10:29pm Mar 24, 2009 10:29pm
they are great if you like over paying...
  • #44
  • Mar 29, 2009 11:39am Mar 29, 2009 11:39am
Please is anyone here using fx solutions who know why their platform is showing Monday as their opening time this week, instead of their usual time on Sunday.

Thanks
  • #45
  • Mar 29, 2009 11:50am Mar 29, 2009 11:50am
just an error on their part. I have seen it do something similar before. It opened on a sunday night and then showed markets closing at 8 am monday.
  • #46
  • Mar 29, 2009 12:00pm Mar 29, 2009 12:00pm
Quoting magnumfreak
just an error on their part. I have seen it do something similar before. It opened on a sunday night and then showed markets closing at 8 am monday.
LOL. Thanks a lot.

Was a bit scared there that i might not have the opportunity of closing my positions before it goes the opposite direction.

Thanks
  • #47
  • Apr 14, 2009 5:11pm Apr 14, 2009 5:11pm
Hi All

Just want to say, FX Solutions are great with service until now, their staff was really like sheep today. I have never seen a company their calibre treat clients this way. The more I apologised for the situation the more they tell me “No, It’s not OK”. I just don’t think you treat clients this way, or maybe it is how they do it in the USA, this is probably the reason for their “excellent economy”.

Really, I did not want to put this on the forum as I told them, I am sorry, lets resolve the problem, then the manager at that point did not understand why I was upset. I once read that when you put fence around people, you get sheep, and these people at FX Solutions are sheep for sure.

Good job guys, on my latest withdrawal forms comment area I wrote “Thanx for your prompt service, you are the best brokers ever!” I now believed that I spoke to soon!

Regards

C8
  • #48
  • Apr 14, 2009 5:43pm Apr 14, 2009 5:43pm
Care to tell us, what's the problem you are experiencing wit FX Solutions?
  • #49
  • Apr 14, 2009 6:11pm Apr 14, 2009 6:11pm
he apparently seems to hate the CS
  • #50
  • Apr 14, 2009 6:27pm Apr 14, 2009 6:27pm
Quoting c8m3l
... I just don’t think you treat clients this way, or maybe it is how they do it in the USA, this is probably the reason for their “excellent economy”.
Totally confused here with who's a sheep, something about fences, and who was apologizing to who, but it sounds like you've found a connection between the entire economic situation in the US to the Support dept at FXSol...

So is this good or bad news for the Eurozone and do you think I should go long or short the USD?
FUBAR...
  • #51
  • Apr 14, 2009 7:16pm Apr 14, 2009 7:16pm
you want to tell us what happened? you never explained what the issue was


Quoting c8m3l
Hi All

Just want to say, FX Solutions are great with service until now, their staff was really like sheep today. I have never seen a company their calibre treat clients this way. The more I apologised for the situation the more they tell me “No, It’s not OK”. I just don’t think you treat clients this way, or maybe it is how they do it in the USA, this is probably the reason for their “excellent economy”.

[font=Times New Roman][size=3]Really, I did not want...
  • #52
  • Apr 15, 2009 12:46am Apr 15, 2009 12:46am
Quoting ak4x
Totally confused here with who's a sheep, something about fences, and who was apologizing to who, but it sounds like you've found a connection between the entire economic situation in the US to the Support dept at FXSol...

So is this good or bad news for the Eurozone and do you think I should go long or short the USD?
The problem is that the Broker seems to treat clients like sh!t, from what i know, you can't treat them this way. The thing about the sheep is that they don't want to think a little wider, they just look infront of them and keep on going on without listning to what i am trieng to say. There for "When you put fence around people, you get sheep" Just go to work be there don't care about their work collect their pay and go home.

The rest of the FX Solution is great, their platform is good and execution and even the prompt service when doing withdrawal but the latest customer support was crap!
  • #53
  • Apr 15, 2009 1:00am Apr 15, 2009 1:00am
i would say that 75% of people are sheep ....sorry to say



Quoting c8m3l
The problem is that the Broker seems to treat clients like sh!t, from what i know, you can't treat them this way. The thing about the sheep is that they don't want to think a little wider, they just look infront of them and keep on going on without listning to what i am trieng to say. There for "When you put fence around people, you get sheep" Just go to work be there don't care about their work collect their pay and go home.

The rest of the FX Solution is great, their platform is good and execution and even the prompt service when doing withdrawal...
  • #54
  • Apr 15, 2009 2:37am Apr 15, 2009 2:37am
they do promote hard out in China, but people apparently don't really hold a good impression of them....sad
  • #55
  • Apr 15, 2009 3:18am Apr 15, 2009 3:18am
The thing is, i really like fx solutions as a broker. They really do a good job but the problem is individuals working there make them bad. Maybe it was the long weekend that was maybe to short for them or something

I was really upset last night, if someone at fxsol reads this, i'm sorry if i said things you don't like, please just get your customer relations up to standard. Further than that you are not so bad.

Regards

C8
  • #56
  • Apr 15, 2009 12:18pm Apr 15, 2009 12:18pm
yeap you still have not said what you called them to complain about. sometimes repeated dumb questions deserve a rude response.
  • #57
  • Apr 17, 2009 6:15am Apr 17, 2009 6:15am
Although I've never traded with fxsol I know someone who made over 2 miilion in a year with fxsol, he's been with them 3 years and is quite satisified. He had a problem once which made an error of 200k but when he complained they looked into it and rectified the error (it was at their end).

Also in his seminar Peter Bain recommends fxsol to his students.
  • #58
  • Apr 17, 2009 6:32am Apr 17, 2009 6:32am
Quoting fugly
Although I've never traded with fxsol I know someone who made over 2 miilion in a year with fxsol, he's been with them 3 years and is quite satisified. He had a problem once which made an error of 200k but when he complained they looked into it and rectified the error (it was at their end).

Also in his seminar Peter Bain recommends fxsol to his students.
I needed some CFD broker to hedge my equity (stocks) position because that market deals T+1 (buy today sell tomorrow).

opened an acc at fxsol-australia and troubled them a lot.
so far seems no problem.

I probably will keep 1 credit card money and acc there for CFD and gold forever.
  • #59
  • Apr 18, 2009 3:32am Apr 18, 2009 3:32am
It'll be interesting to see what the feedback is like when they come out with MT4, soon.
----- I live in the land of Trading Metro.
  • #60
  • Last Post: Oct 20, 2010 4:42am Oct 20, 2010 4:42am
Hi guys,

Good day,

I have updated some info about this broker as you can see here on this thread:

http://www.forexfactory.com/showpost...2&postcount=22

Looking forward to hearing form you all,

Best of luck,

SF
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