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Alpari.co.uk Discussion

  • #181
  • Mar 21, 2009 6:16am Mar 21, 2009 6:16am
Quoting ShamusFamous
Did you read the post from Alpari and check this link:
Ofcourse. It just wont connect to any of the given servers.
  • #182
  • Mar 21, 2009 6:18am Mar 21, 2009 6:18am
Quoting belekas
Ofcourse. It just wont connect to any of the given servers.
Got connected as of now, lets see if it holds.
  • #183
  • Mar 21, 2009 1:51pm Mar 21, 2009 1:51pm
Quoting belekas
Ofcourse. It just wont connect to any of the given servers.
Alpari was operating on old IP addresses on Friday. I think they did the switch on Saturday, when the market was closed. Can you imagine switching it during trading hours

Hopefully new servers will sort out some issues we had recently.
  • #184
  • Mar 22, 2009 2:29am Mar 22, 2009 2:29am
Quoting belekas
Ofcourse. It just wont connect to any of the given servers.
i have the same problem. yesterday i could still connect to my demo accounts. today it doesn't connect to any account (micro and demo). anyone got the same?
meine augen sind die sterne
  • #185
  • Mar 22, 2009 2:31am Mar 22, 2009 2:31am
Quoting aserbfx
i have the same problem. yesterday i could still connect to my demo accounts. today it doesn't connect to any account (micro and demo). anyone got the same?
No connection for today again. Whats happening with them...
  • #186
  • Mar 22, 2009 5:07am Mar 22, 2009 5:07am
They turn their servers off at weekends. They always have done.

Quoting belekas
No connection for today again. Whats happening with them...
  • #187
  • Mar 22, 2009 6:37am Mar 22, 2009 6:37am
Quoting belekas
No connection for today again. Whats happening with them...
Just call the customer service. They will sort you out!
  • #188
  • Mar 22, 2009 8:38am Mar 22, 2009 8:38am
I had connection problems yesterday (saturday) when trying to log in to the servers with the new IPs, but today (sunday) my MT4 can log in to the live server (micro) and on the lower right corner of the terminal I can see there is some data transfer. So at least for me it is already working.

It is true that -as Wilf says- Alpari have traditionally turned off their live servers on weekends. I suppose that they have them on this weekend just because of the switch to the new, segregated system.
  • #189
  • Mar 23, 2009 4:51am Mar 23, 2009 4:51am
Quoting Saint Stevo
As I am also in the process of closing my Alpari account and based in the UK, I thought I would go the spread betting route (eg IG Index) as this gives big tax (and therefore book-keeping) advantages to us UK residents.

I still intend to use Metatrader for my charting, but there are lots of free downloads for demo purposes.

I hear the Alpari demo is very good!!!
I too have an Alpari account and would also say that what you see on the quote screen is not what you get.
if there is heavy price action I find it hard to get in and suffer slippage when I do.

I also have an IG index account and have just received an email telling me that they are reducing their spreads on many pairs from their 'normal spreads'

And..... they will be increasing them to a maximum of 3 X their 'normal spreads' at times of greater volatility =
  • #190
  • Mar 24, 2009 7:49am Mar 24, 2009 7:49am
Dear Clients,

On Sunday 22nd March we introduced the latest version of MetaTrader 4, build 222.

Problematic connectivity
We have received reports of a small proportion of clients having connectivity issues with build 222. In line with our contingency plans designed to maintain excellent access for all clients we have immediately conducted internal testing on Monday 23rd March to ascertain the exact nature of the problem. Those clients using build 222 and are having no problems should continue to do so unless you encounter any problems.

Bug fix available later today
We have isolated the issue, reported it to MetaQuotes and are continuously working on resolving this problem as soon as possible. This morning MetaQuotes have been quick to respond by confirming the existence of a bug within build 222. They have promptly announced that a bug fix is forthcoming by the end of today.

Problem workaround
In the very short term, until this issue can be resolved, we recommend that any clients attempting to trade via build 222 but are having connectivity problems should download an earlier, more stable version, build 221. Build 221 can be downloaded here.

Identify your MetaTrader 4 Build
To verify the version you are using please click on Help >About within your MetaTrader 4 platform.

Reconfigure your IP settings
In addition, please note that you must have the latest IP connection settings in effect to be able to login into your trading account(s) successfully. Details of how to modify your IP connection settings are shown here.

If you have any other questions or if you experience any difficulties please take a look at our FAQ or feel free to call our Client Services team:

Opening hours: 07.00-22.00 Mon-Fri
Phone: +44 (0)20 7648 4580
Email: [email protected]


Best regards,
Client Services
Alpari (UK) Limited
  • #191
  • Mar 26, 2009 3:41am Mar 26, 2009 3:41am
Today, I watched price action from Alpari UK and without warning and not even close to news announcement, the spread goes from 3 to 5 pips

I even downloaded their latest version so it is them that did it not MT software.

It's time to look around for other brokers
  • #192
  • Mar 26, 2009 3:46am Mar 26, 2009 3:46am
I have alpari live and think they are a very good broker. Yes you get slippage and the spread goes up from like 3 - 5 pip during news, but you would be hard pressed to find brokers that are different from this.
The slippage isnt massive and neither is the difference in spread, and before you place the order you can actually see what the spread is. The only people this may be a problem for is scalpers, other than that they are a decent broker from my experience.
  • #193
  • Mar 26, 2009 6:45am Mar 26, 2009 6:45am
The problem is trust. On their website, they say "Scalper welcome", and fixed spread except news.
But today is hardly anything going on with the pair but the spread is still widen. So It seems they say one thing but the reality is completely diffirent.
  • #194
  • Mar 26, 2009 7:02am Mar 26, 2009 7:02am
I can see your gripes and relate to them. Today though for me I had no widening of spread for gu, constant 3 pips spread. At least since iv been looking at it. I think scalpers will always have a problem with slippage no matter who they go with. It is annoying though the slippage at times i agree. I just entered a trade earlier and price jumped down, i then entered yet price it went on at was actually above the display price by couple of pips.
Maybe alpari uk will make a comment on why this is? Doesnt really bother me too much though...
  • #195
  • Mar 26, 2009 2:02pm Mar 26, 2009 2:02pm
Quoting fry2010
I have alpari live and think they are a very good broker. Yes you get slippage and the spread goes up from like 3 - 5 pip during news, but you would be hard pressed to find brokers that are different from this.
The slippage isnt massive and neither is the difference in spread, and before you place the order you can actually see what the spread is. The only people this may be a problem for is scalpers, other than that they are a decent broker from my experience.
You don't have to be a Scalper to HATE missing good entries because the platform freezes for 3 to 4 minutes before giving you "REQUOTE" - I can accept this is it happens rarely but Alpari is getting ridiculous!!

I've been Requoted 2x and 3x before getting in. Forget the Spread! - Getting in 10 to infinity pips away from my desired entry is what pisses me off. They Suck!!
  • #196
  • Mar 26, 2009 4:06pm Mar 26, 2009 4:06pm
If your method permits you could set limit orders. They are good to be filled most cases.
It seems like im one of the few that is happy with alpari... Maybe because I just dont know any different. The requotes do suck, but I just keep trying to get in if I miss the opportunity I leave it and move on. Maybe it shouldnt be this way though.
  • #197
  • Mar 26, 2009 6:20pm Mar 26, 2009 6:20pm
Quoting fry2010
If your method permits you could set limit orders. They are good to be filled most cases.
It seems like im one of the few that is happy with alpari... Maybe because I just dont know any different. The requotes do suck, but I just keep trying to get in if I miss the opportunity I leave it and move on. Maybe it shouldnt be this way though.
This method may work for you because you're a manual trader. If a good entry gets slipped and you see that the next available entry isn't as good you'll just skip the order. - This is a real problems for EA's since slipping 10-20 pips can make a good trade into a bad one - In cases like these hard rules wont work since EA's cant tell that the best entry opportunity was missed.

The 3 to 4 minutes "Requote" Delay is unforgivable.
  • #198
  • Mar 26, 2009 6:39pm Mar 26, 2009 6:39pm
ah yes I should have noticed your caption. you probably know this but you can have ea's to factor in slippage, but im guessing your ea's work in a way where this would not be possible. Do you think other brokers would be any different though? If there is a better broker then count me in, otherwise im happy to stay with them.
  • #199
  • Mar 26, 2009 7:22pm Mar 26, 2009 7:22pm
ECN Brokers!! - A different world!!

atcbrokers.com - (MT4 and LIVE right now!!)
mbtrading.com - (MT4 in beta but in demo)
FXDD MTextreme - (OK but 4 digit and $15 per 100k)
PFGBestDirect - (MT4 ECN but havent tested them yet)

get a hold of the atc or mb demo's and you'll never use a bucketshop again! The price updates are faster and you'll see how much Alpari drags behind them. Order opening/closing is INSTANT! and NO Requotes ever.

ECN's are cool cause your order can be filled before your price is hit as long as a trader on the other side takes the trade. Also of course I use a pretty standard 3pip slippage. - Not a prob with most brokers (i grab a price update before firing the order) - and it wasn't too bad with Alpari 4-6 months ago. Now they stink - Something going on with their servers. I dont use em anymore but I comment on this thread to let others know that this is not 'normal' for good brokers. I still demo them to see if they'll fix it but it just seems to get worse!!
  • #200
  • Edited 5:43pm Mar 27, 2009 6:24am | Edited 5:43pm
Quoting Fulltime247
ECN Brokers!! - A different world!!

atcbrokers.com - (MT4 and LIVE right now!!)
mbtrading.com - (MT4 in beta but in demo)
FXDD MTextreme - (OK but 4 digit and $15 per 100k)
PFGBestDirect - (MT4 ECN but havent tested them yet)

.....
I thought this thread is about Alpari, but you keep pushing for other brokers. Are you working for one of them? Let's keep this conversation about Alpari UK and try to be constructive - "Alpari suck" doesn't give enough details, does it?

Alpari is not perfect, but it's not an ECN and has got other advantages, i.e swaps.

Believe me, even ECN's and big banks have problems with execution. Recently, I got access to DB's instutional feed and they even sometimes have problems with fills. The market has been crazy for the last six months and if someone gives you 99% perfect fills, it's just too good to be true.

BTW. ATC, the company that you like so much, is not even a broker; try to find them on the CTFC report. They're not there, because they are just another IB; that's what their licence says. And on their website, they show Bear Stearns and AIG as their liquidity providers!! I hope they don't keep your deposits with Bear, because you might not see it again.
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