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  • #101
  • Jan 28, 2009 1:31pm Jan 28, 2009 1:31pm
Quoting Toothman
ak4x
...I take it you are talking about a real money account ... Can you tell me on average how long is the delay and what is the longest delay in execution you have seen? I'm trying to get an idea how well these EA's of Bob's will perform live compaired to what I've seen on demo. Have you seen less delay on the majors compaired...
Yes, all my comments refer to a live account only, demo account "problems" are something of an oxymoron to me... and I wouldn't waste FF's server resources on them.

Unless things are executing "normally" which is on the order of a couple seconds or so, what I am referring to as delays are anything from about 4-5 seconds and up. Highest I can remember w/o going back into the records right now is a'rd 35 seconds or so. Obviously, that kind of delay nearly always produces an "Off Quote" response and we start over.

There have been several delays of well over a minute or even more but those are really the exception. I don't think i"ve ever waited and let the platform resolve that kind of extreme situation... I cancel the order which then produces a "Trade Context is Busy" response than can last quite a long time.

What I do then is simply Log back in and resubmit the order, which either goes thru or not. I've always been curious how long the "busy trade context" would actually last, but several minutes or more is not uncommon. I've never tested it to a conclusion, and since I'm supposed to be trading instead of testing, that kind of thing can get sorted out by some one else...

I will tell you that whenever I call IBFX support, which again I have NO problem with, the very FIRST thing they ask is whether I'm running an EA. I have no experience with them so can't help. I'd say set one up on a micro basis and give it whirl, but I'd be surprised if they work as well as on demo.

The only pairs I ever trade have been UJ, EU, EJ, and GY. Problems have been the same on all of them with no discernable differences on order execution. I'm currently trading EU only at the moment, for reasons not having entirely to do with my complaints here, at least atm.
FUBAR...
  • #102
  • Jan 28, 2009 2:45pm Jan 28, 2009 2:45pm
Hey all!

I thought I share my experience with you(hence the point of forums). Like many here I've tried plenty of FCM's and picked one that I like. I got involved with GFS. Surprisingly I didn't see any posts on those guys but my personal experience is somewhat good. The pros for them - really good execution on live accounts and fixed(except for major news) spreads. They claim to use STP execution. Well that's about all for good news. Cons - poor choice of pairs, wider spreads, and no automation... Then again when you looking for WYSIWYG - in my opinion those are the guys to go to. The funny thing, on the demo execution is slower then on live account. I've done my own research and couldn't find much info either good or bad on them. In any case I trade with them for about half year and never once got slipped or requoted. There's been many posts saying they need good execution - I think it's worth a try. Cheers.
  • #103
  • Jan 28, 2009 3:22pm Jan 28, 2009 3:22pm
I just want to say that Gretchan and IBFX answered my questions and emails. I got the companies standard stock answers to the issues and I replied earlier to what I thought. I have kind of gotten to admire Gretchan a bit. She has hung in there in a hostile environment. Welcome to FF. And you thought you were going to talk about IBFX bells and whistles.
  • #104
  • Jan 28, 2009 3:59pm Jan 28, 2009 3:59pm
Quote
Horizontal.

I want to apologies to Gretchen on behalf of this thread, for to say the least a lack of professionalism, let’s bring it up a bar.

No offense is meant by my post.


Best regards

Dale
  • #105
  • Edited 6:46pm Jan 28, 2009 4:10pm | Edited 6:46pm
Many of the other brokers offer a reduced spreads for those traders with larger accounts.

As a traders account grows He/She will move their accounts to other companies to obtain
The advantage of trading with tighter spreads.

It would seem to me that if IBFX wants to be competitive and retain larger accounts they would offer some sort of program for larger accounts, or frequent traders like other forex brokers and futures brokers.

From what I can tell there is a marketing "sweet spot" for a trader who wants to trade with between 1,000 and 10,000 Dollars.


Best regards,


Dale
  • #106
  • Jan 28, 2009 4:18pm Jan 28, 2009 4:18pm
Quoting ak4x
Yes, all my comments refer to a live account only, demo account "problems" are something of an oxymoron to me... and I wouldn't waste FF's server resources on them.

Unless things are executing "normally" which is on the order of a couple seconds or so, what I am referring to as delays are anything from about 4-5 seconds and up. Highest I can remember w/o going back into the records right now is a'rd 35 seconds or so. Obviously, that kind of delay nearly always produces an "Off Quote" response and we start over.

There have been several...
Thanks for the response, very good info to have before investing real money.
  • #107
  • Jan 28, 2009 6:31pm Jan 28, 2009 6:31pm
Good customer service means NOTHING if you can't make any money!!!!!!

IBFX is known for having better CS then the New Yorkers at FXDD, But why are we trading. To be talked to sweetly or to make money?

I know I am here to make money. the other thought is if you never have any issues why do you really need sweet talk. Many Customer Service departments have gone overboard with how sweet they talk to us (t-mobile) as an example with very little fallow through.



Maybe we can get though to IBFX and Todd Crossland to get his hand out of the company profit because in the long run he would make more way money.

Forex Shark
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  • #108
  • Jan 28, 2009 7:25pm Jan 28, 2009 7:25pm
Checking their demo and company out, do you know how their capital requirements look?

Dale
  • #109
  • Jan 28, 2009 7:38pm Jan 28, 2009 7:38pm
Quoting IBFX
Due to the recent events in the current financial climate, however, major liquidity providers are not as apt to lend or give credit, creating a substantially higher amount of volatility in an already volatile market. This has led to fewer marketplace participants, thus reducing overall liquidity in the market. This has meant wider spreads across the board, particularly around the 5:00PM Eastern Bank Revaluation window.
That's right, just blame it on the very recent world financial crisis for an issue that has been with IBFX for the last 3 years. You are the only broker doing this; look at the charts posted just above comparing your spreads with another broker FXDD. We can keep comparing with several other brokers and you are still way worse off. You can point to liquidity but how come other brokers have the liquidity to keep their spreads low and you don't? Or is the answer to this question simply this: Greed !!!
  • #110
  • Jan 28, 2009 7:39pm Jan 28, 2009 7:39pm
Quoting PipStar
Or is the answer to this question simply this: Greed !!!
IBFX may have killed the golden goose
Grabbing the bull by the horns!
  • #111
  • Jan 28, 2009 8:10pm Jan 28, 2009 8:10pm
Quoting forex shark
Good customer service means NOTHING if you can't make any money!!!!!!

IBFX is known for having better CS then the New Yorkers at FXDD, But why are we trading. To be talked to sweetly or to make money?

I know I am here to make money. the other thought is if you never have any issues why do you really need sweet talk. Many Customer Service departments have gone overboard with how sweet they talk to us (t-mobile) as an example with very little fallow through.



Maybe we can get though to IBFX and Todd Crossland to get his hand out...
I talked to one of their reps and they told me they also do penny lots. I will take a look at them. IBFX 2-4 pips spread ads dont mean anything if they are widened all day long.
  • #112
  • Jan 28, 2009 8:31pm Jan 28, 2009 8:31pm
They will let you post a Stop entry 4 pips instead of 5 compared to IBFX & Forex.com. Big plus for my trading style.

I will find out more about the stability of their company and their funds protection next.


Best Regards

Dale
  • #113
  • Jan 28, 2009 8:38pm Jan 28, 2009 8:38pm
Quoting Dale
They will let you post a Stop entry 4 pips instead of 5 compared to IBFX & Forex.com. Big plus for my trading style.

I will find out more about the stability of their company and their funds protection next.


Best Regards

Dale
I opened the live account and my entry point is 3 pips to place a stop entry, not 4 or 5.
  • #114
  • Jan 28, 2009 8:49pm Jan 28, 2009 8:49pm
Quoting forex shark
Good customer service means NOTHING if you can't make any money!!!!!!

IBFX is known for having better CS then the New Yorkers at FXDD, But why are we trading. To be talked to sweetly or to make money?

I know I am here to make money. the other thought is if you never have any issues why do you really need sweet talk. Many Customer Service departments have gone overboard with how sweet they talk to us (t-mobile) as an example with very little fallow through.



Maybe we can get though to IBFX and Todd Crossland to get his hand out...
OK the FXDD mt4 is downloaded and I will be comparing it to my results with IBFX. We can argue all we want about these things but this is the cold cruel world of business competition. If other companies dont widen their spreads as much as IBFX does then it has nothing to do with feeder banks its how much profit IBFX thinks they can get off of each trader. Let the competition begin. I have ITFX, go trader, FXDD, IBFX and two others. We will see if there is a big or little difference in the profit line. It wont matter to us Gretchan what he company line is, we are looking at the bottom line and I will still be looking at that trade I had go over 60 pips past the TP line. I really dont think you guys understand at all how damaging those pictures are.
  • #115
  • Jan 28, 2009 8:56pm Jan 28, 2009 8:56pm
Quote
I opened the live account and my entry point is 3 pips to place a stop entry, not 4 or 5.


Are my facts wrong or did you open a large account with FXDD. is the with the MT4 platform?

Best Regards.


Dale
  • #116
  • Edited Jan 29, 2009 6:51am Jan 28, 2009 9:03pm | Edited Jan 29, 2009 6:51am
Hello IBFX

With all due respect, I am sure you can see the kind of qualities we are really looking for in our broker. Although some of the widgets can be helpful they are not the deciding factors.

What I do find interesting is that there seems to be a certain opportunity for IBFX to make some changes and continue to grow with us.


Best regards

Dale
  • #117
  • Jan 28, 2009 9:48pm Jan 28, 2009 9:48pm
Thanks Forex shark
for posting the tick charts. I could never really put my finger on how much the price changes . sclaping with IBFX is hard
  • #118
  • Jan 28, 2009 9:56pm Jan 28, 2009 9:56pm
Quoting Dale
Are my facts wrong or did you open a large account with FXDD. is the with the MT4 platform?

Best Regards.


Dale
My IBFX Live Account is at 3 pips for a stop entry. I don't know what you are asking here.
  • #119
  • Edited 11:01pm Jan 28, 2009 10:08pm | Edited 11:01pm
Yes mine too, 5 is what the IBFX rep told me today, I thought you were talking FXDD
  • #120
  • Jan 28, 2009 10:12pm Jan 28, 2009 10:12pm
For the record both of these trades executed instantly for my take one half of my position off at twice my risk portion of the trade with IBFX
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