FXPRO Connection Problem | Forex Factory

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FXPRO Connection Problem

  • #1
  • First Post: Jul 15, 2008 6:48am Jul 15, 2008 6:48am
Hi ,

I just signed up and funded my live account with fxpro . I have having a very strange problem. I am able to login , but unable to place any orders MARKET OR PENDING ORDERS , I get a NO CONNECTION , were as the connection is live and kicking , the demo works perfectly well . I am able connect and trade with order MT4 brokers . The support is unable to help.

Has this happend with anybody else ?

Is this a problem at my end ?

Is this deliberate ?

Any inputs is much appreciated .

Regards

Ganesh Rao
  • #2
  • Jul 15, 2008 7:08am Jul 15, 2008 7:08am
Quoting GANESH
Hi ,

I just signed up and funded my live account with fxpro . I have having a very strange problem. I am able to login , but unable to place any orders MARKET OR PENDING ORDERS , I get a NO CONNECTION , were as the connection is live and kicking , the demo works perfectly well . I am able connect and trade with order MT4 brokers . The support is unable to help.

Has this happend with anybody else ?

Is this a problem at my end ?

Is this deliberate ?

Any inputs is much appreciated .

Regards

Ganesh Rao
get your money out NOW.
If I Go Broke Trying Then I Will die happy.
  • #3
  • Jul 15, 2008 7:13am Jul 15, 2008 7:13am
Already thinking about it .
  • #4
  • Jul 15, 2008 7:21am Jul 15, 2008 7:21am
Have you bothered speaking with the broker?

I happen to have an accoutn with FXPro, and I'm trading fine.
  • #5
  • Jul 15, 2008 7:26am Jul 15, 2008 7:26am
Quoting Ronald Raygun
Have you bothered speaking with the broker?

I happen to have an accoutn with FXPro, and I'm trading fine.

Yes I have bother myself for over two hrs.
  • #6
  • Jul 15, 2008 7:32am Jul 15, 2008 7:32am
If that's the case, it's probably best to pull your money out now. It seems that--for you--it's not working fully.
  • #7
  • Edited 3:45am Jul 16, 2008 12:49am | Edited 3:45am
Quoting Ronald Raygun
If that's the case, it's probably best to pull your money out now. It seems that--for you--it's not working fully.
Finally I got an answer , it was because my , passport scan was of an expired passport , They said they will enable it once I send them a valid Passport scan.

UPDATE : My account is now working fine .

Ganesh
  • #8
  • Jul 16, 2008 1:38am Jul 16, 2008 1:38am
I am glad you finally got that problem resolved. I now hope that your able to trade and make a lot of pips.

Good Luck!
"To Be A Successful Forex Trader, You Need A Successful Forex Mentor."
  • #9
  • Jul 18, 2008 11:32am Jul 18, 2008 11:32am
Actually the same story happened with me. They've said that i had an old proof of address there they've opened and account as 'read only'. Afther i sent it, half an our - it worked just fine. Still trading there.

Actually, no offense to others, but FxPro is really nice place to trade in MT4...
I know it sounds a bit odd, like - they are good and a full stop, but just cant find anything i dislike.. interesting. I'll pop-up into another FxPro thread.
  • #10
  • Oct 2, 2008 8:26am Oct 2, 2008 8:26am
their platform freezes sometimes. as today during ecb pressconference. and sometimes when you try to close a losing trade
  • #11
  • Oct 2, 2008 8:34am Oct 2, 2008 8:34am
I Dont like this broker at all.
Charting Markets into the Future...MǎҖ€¥.
  • #12
  • Edited Oct 3, 2008 7:38am Oct 2, 2008 9:05am | Edited Oct 3, 2008 7:38am
it is not very difficult to open an account there. at some firms you will have headache with gathering documents. and they accept cards without comission. at some places the comission can be about 25 bucks for deposits/withdrawals via cards. so for a biginner 25 pips only for deposit/withdrowal it hurts. It is also good when you can deposit with virtual cards, then your funds on the plastic cards are safe.
  • #13
  • Oct 7, 2008 9:42am Oct 7, 2008 9:42am
Hey!!! whats wrong? i havnt been able to trade since 3 hours ago till now!!!And now there is still "no connection" in their terminal. does anyone have the same????
  • #14
  • Oct 7, 2008 10:12am Oct 7, 2008 10:12am
that's what i see at the present moment in their terminal. and their chat support is unawailable since several hrs ago. no offence to them just the fact as it is.
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  • #15
  • Oct 7, 2008 10:26am Oct 7, 2008 10:26am
Connection is normal today. Maybe you can try restart your pc.
  • #16
  • Oct 7, 2008 10:32am Oct 7, 2008 10:32am
didn't help. i don't know what the problem is, as i my internet connection is ok.
  • #17
  • Oct 7, 2008 10:32am Oct 7, 2008 10:32am
Are you trying different servers?
  • #18
  • Oct 7, 2008 10:39am Oct 7, 2008 10:39am
yes i tried different servers. i willnot post about it anymore not to look if i had anything against them. seems u guys have the connection.
  • #19
  • Oct 7, 2008 10:47am Oct 7, 2008 10:47am
I don't have any connection problem the whole day today.
  • #20
  • Dec 10, 2008 7:10pm Dec 10, 2008 7:10pm
Are you guys using live account?

If yes, how many server do you see on your list? Just want to double check.
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