Problem in trading with InterbankFX

For last few days I am having real problem in trading with InterbankFX. Whenever I click to execute a market order (However large the slippage control might be) most of the times I am getting 'off quote'. I can understand if this happens in volatile market (during news). But I am experiencing this problem in perfectly calm market conditions too. I experimented 0.01 lot USD/CHF with slippage control of 100 pips and the same problem persists.
Even I can't close my USD/CHF trades which were opened at least one week ago. I had a live chat with one of their agents, but nothing improved. I am seriously concerned about my funds with InterbankFX and am considering to withdraw it now. I would like to know whether other IBFX customers faced similar problem or not.

no problems here.

I have seen nothing unusual. IBFX has a number of different servers now so we may be on different servers. I only have mini accounts on a couple of servers.

hi,
there is a spike at nzdusd chart today and on 23 july 2008. Here is what they told me in the live chat:

Thank you for contacting us. The next available agent will be right with you. Our goal is quality service. You may tell us how we do today by clicking HERE.
You are now chatting with 'Client Services 20'
Client Services 20: Hello this is Burke. How may I help you?
you: hi.. why is there a spike in nzdusd chart?
you: there was also a spike yesterday at 1:00
Client Services 20: Honestly, I'm not showing any indications as to why the spike took place, but this is the second one like it within the past two days.
you: so will it happen again?
Client Services 20: It could, but there's no guarantee it will or will not.

The spike happened to me tonight on the NZDUSD. I use IBFX also.

Well, you can say that IBFX have improved their Virtual Dealer Plugin techniques lately:
- If you have any orders triggered at news time, they hold them for a few seconds so they can execute them at the end of the spike.
- More frequent 'Off Quotes' specially at volatile times so unable to close trades. The 'Off Quotes' happens as you can guess when price is moving against you and you want to close the trade so you end up with less pips or a loss.

InterbankFX Closed Down?!!!!!! The website gone !!!!
NO WEBSITE = NO WITHDRAW

It is Saturday in Utah so they would not process your withdrawl today anyway. They are probably updating their web site or web site server again. I have some concerns / complaints about them. Going out of business over the weekend is not one of them.

The live account servers seem to be working fine. At lease the two my accounts use.

If they are still down 18 hours from now we can always ask Scott to drive by and check on them.

Thursday & Friday of this week I was trading 1m EURUSD charts on my IBFX MT4 Mobile platform with no problems other than signal strength, which would be my cell service provider's short coming. There must be a problem with how you have your client terminal configured... I do not allow any deviation from quoted price.

Big spike at eurchf on 14/8/2008.

YEAH I SAW THOSE SPIKES absolutely ridiculous. LOL i would never trade with these clowns.

The spike appeared on all CHF pairs.

I think you'll find that when this happens it's usually because there's has been an incorrect quote in the interbank mkt also so it's not really ibfx's fault if they are deriving their prices from ebs. If the off-quote has caused any incorrect fills your broker should amend these. If they dont, it's time to move your funds elsewhere.

They have grown a lot and are getting better.

J