FXDD Weekend Support Issues

Hi,

I was checking out FXDD and called up their toll free and landline numbers this afternoon, surprised to find that the other end was a call center handling their phone calls. Obviously the operators had no clue which company they were answering.

My question to those of you who've dealt with them previously; is their phone support only good from Sunday to Friday minus the weekends? Even so I would think that you would get directed to someone within their firm and not a outsourced call answering service. Appreciate anyone who can shed some light on this as I'm planning to open an account with them, but this find is not very encouraging.

Thanks.

24 hour support is only available during the trading week. If you look at the contact page on FXDD's web site it will tell you the exact hours support is available. FX Solutions, Interbank FX, MB Trading and many other brokers have a similar policy. Some brokers have 24 hour support. FXCM is the only one I am sure of at the moment.