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IBFX SUPER Slow Execution past week..

  • #1
  • First Post: Feb 28, 2008 10:18pm Feb 28, 2008 10:18pm
Has anyone else experienced this?

I'm on a Standard account. My executions are randomly taking no time at all (regular instant) versus 5-20 seconds.

Wondering if I've been put on manual or not here, so please reply if you are on a Standard server. I've noticed my feed is lagging their Mini Accounts server as well.

I ask because in the past (and lately) I've nailed them on stale prices with huge size. But it's odd because I think this particular account (I have 2 of these Standards and 2 mini's) is at a net loss due to my own trading, so not sure why they would care?
  • #2
  • Feb 28, 2008 10:35pm Feb 28, 2008 10:35pm
Close the account. to many other good brokers out there(well decent brokers) to deal with that kind of BULL!@#$%%^
GREED IS THE ULTIMATE INDICATOR
  • #3
  • Feb 28, 2008 10:43pm Feb 28, 2008 10:43pm
Re install MT4 all new on a different directory without any of your indicators or experts. Do a few trades. If that remains the same, then it is time to shop for new brokers.
I had such problems once due to coding in certain indicators wit my MT4 broker.
Most important thing is they don't reqoute you. Otherwise do only longer term trades.
Good luck
  • #4
  • Feb 28, 2008 11:54pm Feb 28, 2008 11:54pm
Quoting fxcellent
Close the account. to many other good brokers out there(well decent brokers) to deal with that kind of BULL!@#$%%^
Now if only one could figure out their names...
  • #5
  • Feb 29, 2008 12:54am Feb 29, 2008 12:54am
Yeah, I think it's their end, not mine. Nothing has changed on my end, PC, indicators/templates, nothing. It's got to be for nailing them when their feed goes down.

I'll have them create a 3rd account as this one is, and move the funds to there, and see if that does any good.
  • #6
  • Feb 29, 2008 1:01am Feb 29, 2008 1:01am
Forgot to mention, yeah I will be opening at Alpari once they open their US branch. They told me March 1st, so we'll see.
  • #7
  • Feb 29, 2008 10:01am Feb 29, 2008 10:01am
you know it only means one thing......they are definately making CASH from these slow executions and freezes...........period
GREED IS THE ULTIMATE INDICATOR
  • #8
  • Feb 29, 2008 11:38am Feb 29, 2008 11:38am
I haven't seen this slow execution, on mini and standard account...

maybe because last 2 weeks I made very nice profits ?!?
  • #9
  • Feb 29, 2008 11:42am Feb 29, 2008 11:42am
Quoting CFX
Yeah, I think it's their end, not mine. Nothing has changed on my end, PC, indicators/templates, nothing. It's got to be for nailing them when their feed goes down.

I'll have them create a 3rd account as this one is, and move the funds to there, and see if that does any good.
Could be just your account... Sounds like you've been teasing your Dealer again LOL.. Trading the lag... More power to you, I say.. They do hate it when the table is turned on them... LOL
  • #10
  • Feb 29, 2008 5:14pm Feb 29, 2008 5:14pm
Nope it's not his account only (are you guys on IBFX live ??!!)
It's been very slow, requotes , and feed down several times last 3 weeks AND on days of big movements in some pairs, I'm on a live mini account and this has been really annoying, I took my decision , I'm closing my account, currently researching , maybe Interactive Brokers, don't know yet who's my next broker but what I know is that IBFX won't get my business anymore
  • #11
  • Feb 29, 2008 8:19pm Feb 29, 2008 8:19pm
Thanks zoheir. It's been so sporatic, and i'm at a gain on the month (just not on the life of the account, but barely negative) with many 1-2 pip scalps. It's purely random how the trades are either executed perfectly, or I get "Off Quotes" or a requote that takes 15 seconds to kick back to me. I don't get it. They must be screwing with it now.

Can't wait for Alpari US!
  • #12
  • Feb 29, 2008 9:04pm Feb 29, 2008 9:04pm
I did a trade on my live account on Thursday and it went through fine. I also asked IBFX if they were having problems with their executions, and they said they weren't. If your problem persist, post it up here again, thanks.
Binary Options Trader
  • #13
  • Mar 1, 2008 4:09am Mar 1, 2008 4:09am
hmmm, we never said that everytime you try to execute a trade it won't go, what we were discussing is the really high frequency of messed up trades / server down instances.
And as for asking them about stability and them replying that life is good, here is a confirmation from their side that they\re not (I have plenty of those , just last month, but thats the most recent and short one when I started to realise that contacting customer service is a waste of time)

PLease don't get me wrong, I have nothing against IBFX, but this is forex , don't keep me out of the market on good days and your solution is that I can close my trades!!! look at the time and go back to your charts and see which day/time was that and notice the opportunity lost if you were a GU/GJ/EU trader.

InterbankFX transcript

General Info
Chat start time Feb 25, 2008 3:13:42 PM ESTChat end time Feb 25, 2008 3:17:59 PM ESTDuration (actual chatting time) 00:04:17Operator Client Services 50

Chat Transcript
info: Thank you for contacting us. The next available agent will be right with you. Our goal is quality service. You may tell us how we do today by clicking HERE.
info: You are now chatting with 'Client Services 50'
Client Services 50: Hello this is Kirchy, how can I help?
you: What's wrong with the live servers please?
Client Services 50: The feed is down and we are working to get this back up it should be back shortly.
you: that's the 3rd time in 2 weeks and the second time on a day with significant market moves, don't you think you should try to find a ONCE AND FOR ALL solution ???
Client Services 50: We are working to this I can see where you are coming from do you have a live trade that you need closed?
you: no I have a live trade that I need to "manage" i.e close/hold/add to , depending on the charts that should be moving for me to decide
Client Services 50: At this time we are working to make this better I am sorry that this has happened.
you: yeah ok, thanks
  • #14
  • Mar 1, 2008 7:46am Mar 1, 2008 7:46am
Hmmm, I see your point. Well do let us know if the problem persist.
Binary Options Trader
  • #15
  • Mar 1, 2008 9:05am Mar 1, 2008 9:05am
Quoting Yoda_Glenn
Hmmm, I see your point. Well do let us know if the problem persist.
You answer like the guys from IBFX
  • #16
  • Mar 1, 2008 9:46am Mar 1, 2008 9:46am
Quoting CFX
Thanks zoheir. It's been so sporatic, and i'm at a gain on the month (just not on the life of the account, but barely negative) with many 1-2 pip scalps. It's purely random how the trades are either executed perfectly, or I get "Off Quotes" or a requote that takes 15 seconds to kick back to me. I don't get it. They must be screwing with it now.

Can't wait for Alpari US!
I used IBFX for a while this past summer. I started getting a lot of requotes with long delays also. I ended up using IBFX for charting and executing my orders with Oanda.
It's a shame because I liked IBFX and went through the trouble of opening a companion account with Zion bank so I could withdraw funds more conveniently.
I don't scalp often, so the delays and requotes were more of an annoyance than anything else. Once in a while during non-volatile conditions I'll see a scalping setup that just begs to be taken. The continued requotes make it impossible to get in at the best price.
  • #17
  • Mar 2, 2008 1:37am Mar 2, 2008 1:37am
Quoting Yoda_Glenn
Hmmm, I see your point. Well do let us know if the problem persist.
I doubt I'll be of future help re: IBFX, already filled the IB aplication and sending funds as soon as I receive them from IBFX
  • #18
  • Mar 3, 2008 9:11am Mar 3, 2008 9:11am
SOB's cut out their server again on the ISM release. Unreal, these idiots. I'm done.
  • #19
  • Mar 3, 2008 12:19pm Mar 3, 2008 12:19pm
Ever since they lost their main liquidity provider, I have noticed this crap too. Plus, there is speculation they are using the MT4 plugin which delays orders, etc.
  • #20
  • Mar 3, 2008 12:32pm Mar 3, 2008 12:32pm
Quoting FrankTheTank
Ever since they lost their main liquidity provider, I have noticed this crap too. Plus, there is speculation they are using the MT4 plugin which delays orders, etc.
Could you elaborate on this loss of a liquidity provider? I was cnsidering using their live feed, by maintaining a small live account, but if it is as you say, there is no point. I would like to know this up front. Please only if you have facts. I want to truly make an informed decision. If you don't have the facts, could you steer me in the direction where these facts are? thanks in advance for your help Scott
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