Lately I've noticed the response from IBFX server has became rather slow.
It used to take at most 2 seconds for an order to be placed. now it takes up to 7 seconds.
at first it was only 1 of my account while the other 2 was still running fine. but now all 3 accounts are facing the same slow reaction from server.
another peculiar behaviour was my pending orders don't get executed even when price has reached that level. During live chat with IBFX support staff, I was told that this is indeed weird. and the kind gentleman offered to help me purge my trades and ask if I would like to open those trades again. But the price movement has already long moved passed my strategy's entry signal. All I could do was wait for the next one. but the problem remains and the cycle repeats. I've lost a lot of trading opportunities due to this lag.
I was just told that this is probably due to the heavy traffic. But that doesn't explain why initially only 1 of my accounts was affected. They are all standard accounts residing on the same server...
Any of you guys experiencing such phenomenon too?
It used to take at most 2 seconds for an order to be placed. now it takes up to 7 seconds.
at first it was only 1 of my account while the other 2 was still running fine. but now all 3 accounts are facing the same slow reaction from server.
another peculiar behaviour was my pending orders don't get executed even when price has reached that level. During live chat with IBFX support staff, I was told that this is indeed weird. and the kind gentleman offered to help me purge my trades and ask if I would like to open those trades again. But the price movement has already long moved passed my strategy's entry signal. All I could do was wait for the next one. but the problem remains and the cycle repeats. I've lost a lot of trading opportunities due to this lag.
I was just told that this is probably due to the heavy traffic. But that doesn't explain why initially only 1 of my accounts was affected. They are all standard accounts residing on the same server...
Any of you guys experiencing such phenomenon too?
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