DislikedHi Malmen, welcome. Firstly, all brokers are the same, they sometimes face technical problems, just imagine if streamyx is down for whole day and u dont have connection, can u blame it on them? This is the risk we have to face when we r into forex. What u can do now is, just sent them an email, stating your order number and ask for a refund, they will surely do it for u if this is thier problem, just make sure u dont do anything with your trade or else its considered your own fault. Good Luck.Ignored
have u ever face this before savant? cant get connected to your broker? i do but i am simply put aside for that day if things like this occured. i remember one of my forex friend when he lost almost 50k because of server failure...