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MB Trading Futures - Introduction

  • #1,241
  • Oct 26, 2007 10:18am Oct 26, 2007 10:18am
Quoting Pip Hunter E
I don't know what all happened here, but I hope it's worked out.

Perhaps it's due to my being up too late, but the quoted phrase is cracking me up. hehe
More to the point, isn't there some rule on the board against talking to people using language like that?
FXChant Singing the World of Forex
  • #1,242
  • Edited 11:38am Oct 26, 2007 10:59am | Edited 11:38am
Playing Catch Up ~ ~



@Pip Hunter E – Thanks for the comment. However, the 24 hour support has to do with features of the new website, including Live Chat, etc. Good news, however. The NFA just approved the site, so it will be going up over the weekend and we will go to 24 hour support Monday night (not Sunday night). Our new phones are in and we are all set.

@phil90 – Thanks for answering bugscoe’s question.

@bugscoe – Yes, you can receive discounted rates for high volume trading. Contact me.

@tdion – We expect to have our server maintenance downtime to under a minute permanently soon. They are working hard on this. We will never support hedging in one account. It doesn’t work at the back end since we aren’t a deal desk and you can get fills from multiple banks. You can, however, replicate this by opening two accounts.

@zeno – Thank you.

@nagen – Unfortunately, you posted part of an e-mail from us, which included the warning that these e-mails were confidential. Therefore, I will request FF remove a part of your post for violating the terms of use of this board, but I left the rest of your post so you could state your case. Your example on the commissions continues to prove what we have said. You are charged $5 per $100,000 traded. If you buy 100,000 GBPUSD at 2.0500, that actually uses $205,000, which means a charge of about $10.25. If you buy 100,000 AUDUSD at 0.9100, that actually uses about $91,000, which means a charge of about $4.55. This is each way. We have to pay the banks for every transaction. As for the rest of your comments, I think I’ll just let what I have already said stand.

Final note. Yes, with the website going up this weekend and 24 hour support starting Monday, you can safely assume that the first people move to live Omega/EFX Remote Trader sometime next week.

**update** Looks like they pulled your entire post. I did not ask them to do that. Please repost without the confidential e-mail that you are not allowed to post.
  • #1,243
  • Oct 26, 2007 11:39am Oct 26, 2007 11:39am
Quoting jleblang
...you can safely assume that the first people move to live Omega/EFX Remote Trader sometime next week.
I'm going to have to buy a new wireless device for this, and it's all your fault Justin
  • #1,244
  • Oct 26, 2007 1:06pm Oct 26, 2007 1:06pm
Quoting fiberangel
You are correct, this has nothing to do with me. Yet, I can't help but comment. Their commission fees are VERY CLEARLY stated on the web, you pay it EACH WAY. Everyone on this forum with at least a little bit of intelligence and experience understood it. You on the other hand did not get that simple concept, now what does it say about your intellectual abilities?

My personal advise to you would be to find something easier for you to comprehend and stay away from FX. You will only add to the statistics of loosing FX traders, and it's already high as is. BUT, if you really have determination to fully grasp FX, please use demo accounts until you are fully familiar with the broker's fees and spreads and platform, etc.

ALSO, please consider educating yourself about the difference between market makers and ECN brokers, the difference is HUGE.

Most of us in this forum would love to help and answer your constructive questions should you have any.

Regards,

fbrangl
Hi Fbrand,

Seeee? today my post was at 9:21am which I copy and posted what they threatened to close my account and I answered all they posted last week which they were blaming to me is the one who threatened them. If I am wrong why they are not proof to every one that I asked to post their recorded phone conversation? and why they but removed my post? you think about, if they have no faults, no reason to remove my post. I was only upset because they threatened to close my account even I never asked.

I know they have stated commission every 100,000 equal $5.00 but here I copy from my live account how they charge.

7/26/2007 11:39:19 AMBuy10000EUR/USD$1.3728$0.00$0.00($0.69)

7/26/2007 1:48:19 PMBuy10000GBP/USD$2.0536$0.00$0.00($1.03)

7/26/2007 6:33:41 PMSell10000GBP/USD$2.0473($63.00)($63.00)($1.02)

7/27/2007 7:54:23 AMSell10000EUR/USD$1.3641($87.00)($87.00)($0.68)



Volume was 10,000 and they suppose to charged $0.50 cents each way but why here you can see different? $0.69, $1.03, $1.02 and $0.68

Well, I think it's too much to explain here you can email me at { Link removed } so that I can give you all my details.

thanks and cheers up

Nagen
  • #1,245
  • Oct 26, 2007 1:12pm Oct 26, 2007 1:12pm
EFx did not request your entire post be removed. Your post was removed, because it included confidential information. Please feel free to post the material after the confidential disclaimer and after the server information.

Edit: please do not post your email address. This violates FF's rule #3 and applies to every member here. The Rules can be found in the FAQ section that is at the bottom of the forum page.

Thanks
  • #1,246
  • Oct 26, 2007 1:13pm Oct 26, 2007 1:13pm
Quoting Pip Hunter E
I don't know what all happened here, but I hope it's worked out.

Perhaps it's due to my being up too late, but the quoted phrase is cracking me up. hehe
Please look at post # 1218, 1221 & 1222


Thanks


Nagen
  • #1,247
  • Oct 26, 2007 1:24pm Oct 26, 2007 1:24pm
Quoting Nagen
Hi Fbrand,

Seeee? today my post was at 9:21am which I copy and posted what they threatened to close my account and I answered all they posted last week which they were blaming to me is the one who threatened them. If I am wrong why they are not proof to every one that I asked to post their recorded phone conversation? and why they but removed my post? you think about, if they have no faults, no reason to remove my post. I was only upset because they threatened to close my account even I never asked.

I know they have stated commission every 100,000 equal $5.00 but here I copy from my live account how they charge.

7/26/2007 11:39:19 AMBuy10000EUR/USD$1.3728$0.00$0.00($0.69)

7/26/2007 1:48:19 PMBuy10000GBP/USD$2.0536$0.00$0.00($1.03)

7/26/2007 6:33:41 PMSell10000GBP/USD$2.0473($63.00)($63.00)($1.02)

7/27/2007 7:54:23 AMSell10000EUR/USD$1.3641($87.00)($87.00)($0.68)



Volume was 10,000 and they suppose to charged $0.50 cents each way but why here you can see different? $0.69, $1.03, $1.02 and $0.68

Well, I think it's too much to explain here you can email me at { Link removed } so that I can give you all my details.

thanks and cheers up

Nagen
Dude...

First of all, everyone on these boards knows how their commissions work, and Justin already replied to you on that matter this morning...here was his reply:

@nagen – Unfortunately, you posted part of an e-mail from us, which included the warning that these e-mails were confidential. Therefore, I will request FF remove a part of your post for violating the terms of use of this board, but I left the rest of your post so you could state your case. Your example on the commissions continues to prove what we have said. You are charged $5 per $100,000 traded. If you buy 100,000 GBPUSD at 2.0500, that actually uses $205,000, which means a charge of about $10.25. If you buy 100,000 AUDUSD at 0.9100, that actually uses about $91,000, which means a charge of about $4.55. This is each way. We have to pay the banks for every transaction. As for the rest of your comments, I think I’ll just let what I have already said stand.

Also, are you serious in thinking that EFX or MBTF would ever post a privately recorded conversation or e-mail on a board? That violates an awful lot of privacy matters. You were the one that posted the e-mail against the rules. Obviously, you don't know what you are doing and you just got booted out of a good broker, so why not just stop?
FXChant Singing the World of Forex
  • #1,248
  • Oct 26, 2007 2:09pm Oct 26, 2007 2:09pm
Quoting Nagen
Hi Fbrand,

Seeee? today my post was at 9:21am which I copy and posted what they threatened to close my account and I answered all they posted last week which they were blaming to me is the one who threatened them. If I am wrong why they are not proof to every one that I asked to post their recorded phone conversation? and why they but removed my post? you think about, if they have no faults, no reason to remove my post. I was only upset because they threatened to close my account even I never asked.

I know they have stated commission every 100,000 equal $5.00 but here I copy from my live account how they charge.

7/26/2007 11:39:19 AMBuy10000EUR/USD$1.3728$0.00$0.00($0.69)

7/26/2007 1:48:19 PMBuy10000GBP/USD$2.0536$0.00$0.00($1.03)

7/26/2007 6:33:41 PMSell10000GBP/USD$2.0473($63.00)($63.00)($1.02)

7/27/2007 7:54:23 AMSell10000EUR/USD$1.3641($87.00)($87.00)($0.68)



Volume was 10,000 and they suppose to charged $0.50 cents each way but why here you can see different? $0.69, $1.03, $1.02 and $0.68

Well, I think it's too much to explain here you can email me at { Link removed } so that I can give you all my details.

thanks and cheers up

Nagen
7/26/2007 11:39:19 AMBuy10000EUR/USD$1.3728$0.00$0.00($0.69)
-- here you used USD13728 (NOT USD10000) to purchase EUR10000 so you had to pay 69 cents for the transaction because you volume was $13728 not $10000
7/26/2007 1:48:19 PMBuy10000GBP/USD$2.0536$0.00$0.00($1.03)
-- here you used USD20536 to purchase GBP10000 so you had to pay $1.03 for the transaction
7/26/2007 6:33:41 PMSell10000GBP/USD$2.0473($63.00)($63.00)($1.02)
-- here you sold GBP10000 and received USD20473 for it, so you had to pay $1.02 for the transaction
7/27/2007 7:54:23 AMSell10000EUR/USD$1.3641($87.00)($87.00)($0.68)
-- here you sold EUR10000 and received USD13641 for it, so naturally you paid 68 cents for the transaction


You would ONLY pay 50 cents for buying EUR/USD if EUR10000 = USD10000
  • #1,249
  • Oct 26, 2007 2:10pm Oct 26, 2007 2:10pm
Quoting fxchant
Dude...

First of all, everyone on these boards knows how their commissions work, and Justin already replied to you on that matter this morning...here was his reply:

@nagen – Unfortunately, you posted part of an e-mail from us, which included the warning that these e-mails were confidential. Therefore, I will request FF remove a part of your post for violating the terms of use of this board, but I left the rest of your post so you could state your case. Your example on the commissions continues to prove what we have said. You are charged $5 per $100,000 traded. If you buy 100,000 GBPUSD at 2.0500, that actually uses $205,000, which means a charge of about $10.25. If you buy 100,000 AUDUSD at 0.9100, that actually uses about $91,000, which means a charge of about $4.55. This is each way. We have to pay the banks for every transaction. As for the rest of your comments, I think I’ll just let what I have already said stand.

Also, are you serious in thinking that EFX or MBTF would ever post a privately recorded conversation or e-mail on a board? That violates an awful lot of privacy matters. You were the one that posted the e-mail against the rules. Obviously, you don't know what you are doing and you just got booted out of a good broker, so why not just stop?

I just keep posting because of I am not satisfied with your reply, well, OK, I am ok with your commission, I am not fighting with your commission, I am keep telling you that I complaint only once during 4-5 months, is there no rights for me to complaint? or what, why Justin sent to me email with threatened to close my account? because of my complaint? I need that's answer. You are saying good broker, but good broker never reply their customer like that rude to close customer's account, I don't think EFX Group gonna do good business in the near future. I know to posting tele conversation is too awful to EFX Because the customer service wasn't nice to me.

Finaly I am sorry for posting that email which Justin sent to me stating to close my account, I posted that email here because I did not find any terms and conditions about posting emails on this post.

Thanks

Nagen
  • #1,250
  • Oct 26, 2007 2:13pm Oct 26, 2007 2:13pm
Quoting Nagen
I just keep posting because of I am not satisfied with your reply, well, OK, I am ok with your commission, I am not fighting with your commission, I am keep telling you that I complaint only once during 4-5 months, is there no rights for me to complaint? or what, why Justin sent to me email with threatened to close my account? because of my complaint? I need that's answer. You are saying good broker, but good broker never reply their customer like that rude to close customer's account, I don't think EFX Group gonna do good business in the near future. I know to posting tele conversation is too awful to EFX Because the customer service wasn't nice to me.

Finaly I am sorry for posting that email which Justin sent to me stating to close my account, I posted that email here because I did not find any terms and conditions about posting emails on this post.

Thanks

Nagen
Maybe I misread something. I didn't see anything where they threatened to close your account. I saw something where they DID close your account because you threatened them. Did I miss something? Because it seems to me like your presence on these boards trying to say things about them when you don't even understand their platform or trading pretty much proves their point.
FXChant Singing the World of Forex
  • #1,251
  • Oct 26, 2007 2:15pm Oct 26, 2007 2:15pm
Quoting fiberangel
7/26/2007 11:39:19 AMBuy10000EUR/USD$1.3728$0.00$0.00($0.69)
-- here you used USD13728 (NOT USD10000) to purchase EUR10000 so you had to pay 69 cents for the transaction because you volume was $13728 not $10000
7/26/2007 1:48:19 PMBuy10000GBP/USD$2.0536$0.00$0.00($1.03)
-- here you used USD20536 to purchase GBP10000 so you had to pay $1.03 for the transaction
7/26/2007 6:33:41 PMSell10000GBP/USD$2.0473($63.00)($63.00)($1.02)
-- here you sold GBP10000 and received USD20473 for it, so you had to pay $1.02 for the transaction
7/27/2007 7:54:23 AMSell10000EUR/USD$1.3641($87.00)($87.00)($0.68)
-- here you sold EUR10000 and received USD13641 for it, so naturally you paid 68 cents for the transaction


You would ONLY pay 50 cents for buying EUR/USD if EUR10000 = USD10000

OK I know now how you charge commission, I was just focusing 100,000 and I traded 10,000 but you have not explain like that way on your website, but I might didn't understand.


Sorry about that

Nagen
  • #1,252
  • Oct 26, 2007 2:21pm Oct 26, 2007 2:21pm
Quoting fxchant
Maybe I misread something. I didn't see anything where they threatened to close your account. I saw something where they DID close your account because you threatened them. Did I miss something? Because it seems to me like your presence on these boards trying to say things about them when you don't even understand their platform or trading pretty much proves their point.

No I am not gonna complain if I am not familier with platform because that's my weekness I can understand, if you want to see that email I will forward if you give me your email. I don't know you notice or not platform was shutdown for like 4 hours 4 to 8pm and my point is efx group never relised thier weekness of platform.

And now you also saying that I threatened to them and close account, some times you have to relised your faults too.

thanks

Nagen
  • #1,253
  • Oct 26, 2007 2:23pm Oct 26, 2007 2:23pm
Quoting Nagen
I just keep posting because of I am not satisfied with your reply, well, OK, I am ok with your commission, I am not fighting with your commission, I am keep telling you that I complaint only once during 4-5 months, is there no rights for me to complaint? or what, why Justin sent to me email with threatened to close my account? because of my complaint? I need that's answer. You are saying good broker, but good broker never reply their customer like that rude to close customer's account, I don't think EFX Group gonna do good business in the near future. I know to posting tele conversation is too awful to EFX Because the customer service wasn't nice to me.

Finaly I am sorry for posting that email which Justin sent to me stating to close my account, I posted that email here because I did not find any terms and conditions about posting emails on this post.

Thanks

Nagen
Nagen ~

What part of this don't you understand?

I didn't threatened - actually, I didn't even give you a choice. You were told we would be closing your account due to the emails you had sent us...lets take a sneak peek:

"I don't care you give me my $7.00 back or not, that is not gonna hurt me but it gonna hurt you a lot and you will see what gonna happen and how am I gonna hurt you. I know exactly what to do ok?"

Once we received that it was a no brainer...based on the threats received and after speaking with our compliance department, we decided the best thing to do would be to request that you close your account and that we would pay any wiring out fees that you might be charged. We have that right as the broker!

End of story.
  • #1,254
  • Oct 26, 2007 2:33pm Oct 26, 2007 2:33pm
Quoting jleblang
Nagen ~

What part of this don't you understand?

I didn't threatened - actually, I didn't even give you a choice. You were told we would be closing your account due to the emails you had sent us...lets take a sneak peek:

"I don't care you give me my $7.00 back or not, that is not gonna hurt me but it gonna hurt you a lot and you will see what gonna happen and how am I gonna hurt you. I know exactly what to do ok?"

Once we received that it was a no brainer...based on the threats received and after speaking with our compliance department, we decided the best thing to do would be to request that you close your account and that we would pay any wiring out fees that you might be charged. We have that right as the broker!

End of story.
Okkkkkkkkkk okkkkkkkk Story closed because you don't wanna show your week point and I just upset because you sent me to close account form that's the reason and account has been closed and chapter closed either.

thanks
  • #1,255
  • Oct 26, 2007 2:42pm Oct 26, 2007 2:42pm
Justin-

I don't know how you guys do it.
FXChant Singing the World of Forex
  • #1,256
  • Oct 26, 2007 2:50pm Oct 26, 2007 2:50pm
You know what the truly scary part of this is? He's going to breed, if he already hasn't. Humans...the only mammals that can live to old age without gaining wisdom.
  • #1,257
  • Oct 26, 2007 2:55pm Oct 26, 2007 2:55pm
Thanks for coming, folks. We will be here all week, with shows at 7 and 9 and don't forget to tip your waitress...
  • #1,258
  • Oct 26, 2007 3:02pm Oct 26, 2007 3:02pm
Quoting smjones
Thanks for coming, folks. We will be here all week, with shows at 7 and 9 and don't forget to tip your waitress...
Same Whore .... Different Dress
  • #1,259
  • Oct 27, 2007 6:15am Oct 27, 2007 6:15am
Hi Justin,

any update on the different account denominations, specifically AUD?

and a follow up question: when you do start using multi-currency accounts, will EFX's agent bank, when I make a withdrawal request, transmit the funds as the same currency (AUD) and not in USD?

much appreciated.
  • #1,260
  • Edited 8:18am Oct 27, 2007 7:07am | Edited 8:18am
Justin, few questions.

When omega going to come . ok got the answer...its waiting NFA....

When you will have multi currency account?

When you will ever allow us close individual position without averaging them.
can it be done in ECN type broker system ?

Can We ever, change Take Profit & Stop loss on an order place earlier using market order ?
Can we see the profit / loss in pips ?

On another thread, you said MAT is ready... when I ask on support in September, phil say efx dont have money manager platform ?
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