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CMS/VT platform down

  • #1
  • First Post: Aug 23, 2007 7:55am Aug 23, 2007 7:55am
This is for the benefit of any other CMS customers and users of their VT platform who may still be wondering what's going on:

I just spoke with them and they expect to be down at least until 10am EST
Consistency and patience is everything
  • #2
  • Aug 23, 2007 8:55am Aug 23, 2007 8:55am
Quoting Geldmeister
This is for the benefit of any other CMS customers and users of their VT platform who may still be wondering what's going on:

I just spoke with them and they expect to be down at least until 10am EST
Thanks i was wondering the same
  • #3
  • Aug 23, 2007 9:05am Aug 23, 2007 9:05am
I fear if my open position go oppisite..I already told to close the trade 2 hours ago? Will they close at the price before 2 hours?
  • #4
  • Aug 23, 2007 9:08am Aug 23, 2007 9:08am
Quoting shaijudubai
I fear if my open position go oppisite..I already told to close the trade 2 hours ago? Will they close at the price before 2 hours?
You may be at the mercy of CMS or possibly worse the market. Your position may be closed at the price at the time of their systems reopening.

However, how did you tell them to close 2 hours ago? by telephone?
Consistency and patience is everything
  • #5
  • Aug 23, 2007 9:13am Aug 23, 2007 9:13am
Yes by telephone..
  • #6
  • Aug 23, 2007 9:13am Aug 23, 2007 9:13am
Quoting Geldmeister
You may be at the mercy of CMS or possibly worse the market. Your position may be closed at the price at the time of their systems reopening.

However, how did you tell them to close 2 hours ago? by telephone?
Yes by telephone
  • #7
  • Aug 23, 2007 10:11am Aug 23, 2007 10:11am
this really is an exercise in not trading compulsively. But I do not appreciate the timing! They told me 1/2 hour about 1/2h ago, but I guess it will be longer. I am forcing myself not even to look at charts elsewhere not to get even more frustrated
Consistency and patience is everything
  • #8
  • Aug 23, 2007 10:22am Aug 23, 2007 10:22am
Quoting Geldmeister
this really is an exercise in not trading compulsively. But I do not appreciate the timing! They told me 1/2 hour about 1/2h ago, but I guess it will be longer. I am forcing myself not even to look at charts elsewhere not to get even more frustrated
Do you have any open position?
  • #9
  • Aug 23, 2007 10:31am Aug 23, 2007 10:31am
What kind of Broker they are?
This is bullshit, can't they do this maintenance during weekends?

It is really obvious!
Forex is not easy!
  • #10
  • Aug 23, 2007 10:35am Aug 23, 2007 10:35am
Even the website is down. Glad I don't have any open positions
  • #11
  • Aug 23, 2007 10:40am Aug 23, 2007 10:40am
Apparently there a problem with their firewall, but this is my worst experience with them; before has been reasonably good.

But while it's extremely frustrating on a day with large moves, it's also a reminder for us to always be prepared for outages, whether it's PC crash, internet connection breakdown or as now broker. Recently my wifi played up just at news time.

I have positions open and are not as prepared as I should be...
Consistency and patience is everything
  • #12
  • Aug 23, 2007 10:43am Aug 23, 2007 10:43am
Biggest mistake, forgot about placing stops!
Forex is not easy!
  • #13
  • Aug 23, 2007 10:54am Aug 23, 2007 10:54am
Quoting Geldmeister
Apparently there a problem with their firewall, but this is my worst experience with them; before has been reasonably good.

But while it's extremely frustrating on a day with large moves, it's also a reminder for us to always be prepared for outages, whether it's PC crash, internet connection breakdown or as now broker. Recently my wifi played up just at news time.

I have positions open and are not as prepared as I should be...

Just call them to close the position.
  • #14
  • Aug 23, 2007 11:09am Aug 23, 2007 11:09am
Urgent question guys, I have had a profit level, which is reached according to prices now. Did the position get closed at that profit level? Or...
Forex is not easy!
  • #15
  • Aug 23, 2007 11:10am Aug 23, 2007 11:10am
Quoting AhmedFouad
Urgent question guys, I have had a profit level, which is reached according to prices now. Did the position get closed at that profit level? Or...
Call them to close the position at market
  • #16
  • Aug 23, 2007 11:13am Aug 23, 2007 11:13am
But I was already setting a Limit order.. what? it didn't get filled automatically?
Forex is not easy!
  • #17
  • Aug 23, 2007 11:15am Aug 23, 2007 11:15am
Quoting AhmedFouad
But I was already setting a Limit order.. what? it didn't get filled automatically?

Call them and confirm....
  • #18
  • Aug 23, 2007 11:18am Aug 23, 2007 11:18am
Their website working now...platform may be up soon
  • #19
  • Aug 23, 2007 11:20am Aug 23, 2007 11:20am
I 'm just hoping this is a technical problem and they haven't gone bust. Seems strange no website and extended downtime.
I've got my pips - go get yours!
  • #20
  • Aug 23, 2007 11:47am Aug 23, 2007 11:47am
I use their demo platform for signals only and trade live with another broker. CMS seems to be plagued with connection issues over the past several months. They never return an email. I finally went to a forum board at vtsystems to get the technical help I neeed. I would love to go live with them, but all these glitches they seem to have really scare me. The platform and autotrade features have so much potential but if you can't keep a highly reliable connection to their server, what does it matter.

Pilgrim
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