False Virus alert on AVG for MT4 | Forex Factory

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False Virus alert on AVG for MT4

  • #1
  • First Post: Jun 21, 2007 3:04pm Jun 21, 2007 3:04pm
hi
i recived today one alert about "Win32/Heur" virus in terminal.exe, i dont find nothing about this virus
did some one have same problem? how to solve it?
OldSchool
  • #2
  • Jun 21, 2007 7:52pm Jun 21, 2007 7:52pm
I am having similar problem with the shitty AVG, all my MT4 platform are not able to load.
I'm just moving clouds today - tomorrow I'll try mountains.
  • #3
  • Jun 21, 2007 7:54pm Jun 21, 2007 7:54pm
avg is famous for false positives....
Smile... Darwin loves you.
  • #4
  • Jun 21, 2007 11:16pm Jun 21, 2007 11:16pm
Same here! All MT4 Platforms are disabled !
  • #5
  • Edited 2:56am Jun 22, 2007 2:29am | Edited 2:56am
Yesterday I also experienced this problem.

Downloading a fresh MT4 version from MetaQuotes had no effect. Likewise downloading versions from three other brokers (Alpari, Crown Forex and Interbank FX). It seems that all versions of MT4 are blighted, specifically the executables terminal.exe and metalang.exe

Furthermore, uninstalling AVG, and then downloading MT4 from MetaQuotes didn't help. Instead, I got the error "Access to the specified device, path or file is denied".

The only solution I've found is a reformat of the hard drive and reload of Windows. That's after spending 6 hours myself trying to fix, and then paying a local computer consultant > $200 to perform a complete overhaul, including a cleanup of the hard drive, and a rebuild of system areas including the Windows registry.

All in all, a frustrating and costly experience. Thank goodness I'm only using MT4 to demo trade. I'm now seriously considering ditching MT4 in favor of a broker who uses a different trading platform.

David
  • #6
  • Jun 22, 2007 3:44am Jun 22, 2007 3:44am
Quoting hanover
Yesterday I also experienced this problem.

Downloading a fresh MT4 version from MetaQuotes had no effect. Likewise downloading versions from three other brokers (Alpari, Crown Forex and Interbank FX). It seems that all versions of MT4 are blighted, specifically the executables terminal.exe and metalang.exe

Furthermore, uninstalling AVG, and then downloading MT4 from MetaQuotes didn't help. Instead, I got the error "Access to the specified device, path or file is denied".

The only solution I've found is a reformat of the hard drive and reload of Windows. That's after spending 6 hours myself trying to fix, and then paying a local computer consultant > $200 to perform a complete overhaul, including a cleanup of the hard drive, and a rebuild of system areas including the Windows registry.

All in all, a frustrating and costly experience. Thank goodness I'm only using MT4 to demo trade. I'm now seriously considering ditching MT4 in favor of a broker who uses a different trading platform.

David
Hi there
For me it is a huge problem, with real accounts, no I’m waiting for what Grisoft, and MetaQuotes say!
I think there is out there many people not working in a professional way.
I will notice when I have news.
OldSchool
  • #7
  • Jun 22, 2007 4:21am Jun 22, 2007 4:21am
after I get rid of the AVG software, all the MT4s are all working as normal.
I'm just moving clouds today - tomorrow I'll try mountains.
  • #8
  • Jun 22, 2007 2:34pm Jun 22, 2007 2:34pm
hi
for me problem solved and AVG staf have been fantastic

this last e-mail i recived
"....
Thank you for your email.

We would like inform you that these files were already removed from the detection in the latest update 269.9.6/862.

Please accept our apologies for inconvenience.

Thank you for cooperation and understanding.

Best regards,

Erich Neugebauer
AVG Technical Support

website: http://www.grisoft.com
mailto: [color=#0000ff][b][email protected][/b][/color]"
OldSchool
  • #9
  • Jun 22, 2007 3:15pm Jun 22, 2007 3:15pm
Sorry, but what is AVG?. I also use MT4 and didnt notice any problem.... does it affect all MT4 brokers users?
thanks.
"Even A Thousand Mile Journey Begins with the First Step"
  • #10
  • Jun 22, 2007 3:22pm Jun 22, 2007 3:22pm
Sounds like a problem with AVG not MT4.
  • #11
  • Jun 22, 2007 3:28pm Jun 22, 2007 3:28pm
Quoting analizer
Sorry, but what is AVG?. I also use MT4 and didnt notice any problem.... does it affect all MT4 brokers users?
thanks.
Hi
AVG is a GRISOFT antivirus that i use.
OldSchool
  • #12
  • Jun 22, 2007 3:29pm Jun 22, 2007 3:29pm
Quoting willf
Sounds like a problem with AVG not MT4.
hi
yes completly rigth problem with antivirus "false positive", nothing to report about MT4
OldSchool
  • #13
  • Jun 22, 2007 4:13pm Jun 22, 2007 4:13pm
this happened also a few month ago where some russian package of MT4 was also sending false positive alert from different antivirus...
  • #14
  • Jun 22, 2007 5:08pm Jun 22, 2007 5:08pm
Hi Guys

I'm having the same problem with AVG and MT4.

Thanks for all the posts. It's good to see I'm not alone.

I'll contact AVG.

Thanks

Lionwing
  • #15
  • Jun 23, 2007 1:58pm Jun 23, 2007 1:58pm
  •  tesla
  • | Joined Oct 2006 | Status: Friendly Neighborhood Programmer | 533 Posts
The way most antivirus programs work is they check the files on your machine against the "signature" of known viruses. Since new viruses are released all the time, the programs download a fresh database of virus signatures on a regular basis.

It's not unheard of for an innocent file to be tagged as infected and for antivirus software to throw a shield around it so it can't be accessed. It sounds like that's what's happening now.

I'd bet money that the problem has already been fixed by the vendor. If you're still experiencing the problem, prompt your antivirus software to download a fresh virus signature database. How do you do that? I'm not sure since I don't use a common antivirus program, but I'm pretty sure you can do it from the main menu.

Hope this helped.
  • #16
  • Jun 23, 2007 4:38pm Jun 23, 2007 4:38pm
Yes, as stated above. In the case of AVG, click on the icon in the start up tray at the bottom of your desktop and open the program. Click on "check for updates" and choose "internet". It will bring you to an update page in which you can update to AVGs latest. The latest update will fix the problem.
  • #17
  • Jul 30, 2008 1:42am Jul 30, 2008 1:42am
www.free-av.com

works well for me
  • #18
  • Last Post: Dec 24, 2018 4:03am Dec 24, 2018 4:03am
I choose antivirus. And I can not decide which one will be better TotalAV or AVG. If you look at the comparison and rating they are the same. Here avg review. Your preferences?
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