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False Virus Alert in the MT4 update !

  • Post #1
  • Quote
  • First Post: Apr 27, 2007 3:02am Apr 27, 2007 3:02am
Translating: Intelligent computer translator Translatica
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There is some MT4 updating today and avast uncovered WIN:32Haxdoor for me in the metalang.exe file - I deleted this file of course but I don't know now whether the platform will work correctly. Does somebody of you have the similar problem?

I read that viruses from the Haxdoor family, are serving the confidential information to the theft.

freex
Just updated and everything seems ok.
-soso
Quoting freex
Translating: Intelligent computer translator Translatica
-------------------------------------------------------

There is some MT4 updating today and avast uncovered WIN:32Haxdoor for me in the metalang.exe file - I deleted this file of course but I don't know now whether the platform will work correctly. Does somebody of you have the similar problem?

I read that viruses from the Haxdoor family, are serving the confidential information to the theft.

freex
Metalang.exe is clear software without any viruses!

The virus warning of Anti-Virus software is a false warning. And it’s an error of Anti-Virus software. We’ve sent complaint report to McAfee and they have admitted that it’s their error. They have admitted that metalang.exe is not a virus and it isn’t containing any part of viruses. It’s their fault, not ours. Now they have fixed McAfee Anti-Virus and released new updates for it. They have assured us that there will not be false warnings and metalang.exe will be correctly scanned

Here are confirmation emails from McAfee Support Team about fixing their error in their anti-virus:

Quote
Hello Mr. Mazhit Mugattarov,

We have already fixed this. Our current DATs (5019) do not detect
this file. Please ask you customers/users to update their DAT set.

Regards,

Rachit Mathur
Virus Research Engineer
McAfee AVERT (TM)
A division of McAfee, Inc.

-----Original Message-----
From: Mazhit Mugattarov (MetaQuotes)
Sent: Friday, April 27, 2007 5:24 AM
To: [email protected]
Subject: [#149108] Re: Wrong McAfee activity

Dear Rachit Mathur,

Thank you for your email.

Based on your conclusion:
> Detected as : New Malware.bo
> Identified: No Virus/Trojan

Could you please update the internal bases of your
McAfee software so that in future your software correctly
process the file metalang.exe?

Best regards, Mazhit Mugattarov
MetaQuotes Software Corp
http://www.metaquotes.net


As you see now, it was a false warning from McAfee Anti-Virus software, and its developers have confirmed that. Virus Research Engineer of McAfee has admitted and confirmed that metalang.exe is clear software without any viruses.

The same situation: It is the error of Avast Home Edition. Check metalang.exe at http://onlinescan.avast.com/ and you will get something like this:

http://www.metaquotes.net/shots/avas...can_result.png


Once again: Metalang.exe is clear software without any viruses! All the warnings from anti-viruses are false and its an error of anti-virus developers!
> Fat - thank you for your answer - Now I am not feeling more anxious in using your software.
Could you send the same letter to AVG (Grisoft.com)?
All MT4 platforms are disabled (terminal.exe infected!)

Thanks,
Attila
  • Post #6
  • Quote
  • Edited 3:06am Jun 26, 2007 2:36am | Edited 3:06am
Quoting Howtoforex
Could you send the same letter to AVG (Grisoft.com)?
All MT4 platforms are disabled (terminal.exe infected!)

Thanks,
Attila
Its an error of AVG only, not ours. We are already sent the message to grisoft.
Maybe an email to Kaspersky.com too?
Bullish Attitude!
  • Post #8
  • Quote
  • Last Post: Jul 2, 2007 2:11am Jul 2, 2007 2:11am
Quoting marketsnipers
Maybe an email to Kaspersky.com too?
Is this AV give some warnings too?
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