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My Forex Funds - Discussion/Q&A

  • #621
  • Mar 22, 2023 11:35am Mar 22, 2023 11:35am
Quoting readme
{quote} There are no documents in the world that can prove there is not an account management system. So you are not mentioning it. She will do her trades, I will do my trades. With all likelihood all trades, or almost all of them will be different. This obsession with the IP shows you are not very well informed, you are not even aware that people can use VPN to have changing IPs.
Hello readme,

The proof I mentioned was the one which shows that 2 different individuals are related in a way to have the same IP.

Regarding to the changing IP's you mentioned, they will be unique for an individual. No one will have the same IP just because they use a VPN or any kind of service. If VPN services were giving people same IP you would have much more to worry about other than having your account banned because you won't be able to know who has the same IP with you. As you may guess, you might be sharing IP with a person who is performing criminal acts if they were the same.

I hope this makes sense to you as well.

Edit is because of a typo I made in the text.

Sincerely,
Yavuz Karadeniz
Director - Customer Care
www.myforexfunds.com
  • #622
  • Mar 22, 2023 11:12pm Mar 22, 2023 11:12pm
Quoting MyForexFunds
Hello Nsak3y, Thank you for your suggestion. We are planning to have competitions on regular basis in the future. However, we are more focused on the tools, conditions and processes we have to provide a better service to our traders. As it was announced here, perhaps we can take it into consideration once again when we are done with our new dashboard, who knows.
-Understood. Sounds good. Thanks.


Quoting MyForexFunds
Regarding to the changing IP's you mentioned, they will be unique for an individual. No one will have the same IP just because they use a VPN or any kind of service. If VPN services were giving people same IP you would have much more to worry about other than having your account banned because you won't be able to know who has the same IP with you.
-It is my understanding that it may depend on how things are set up. But typically, although each device will have its own unique, internal IP address, they will all be seen as having the same external IP address if behind an NAT device such as a router, or if passing through an VPN etc..

There are other identification measures that can be used besides IP addresses, especially if no VPN is being used. MAC addresses can be used for identification purposes, as well as various data that can be collected from your browser, hardware and other software etc.. I would assume that some data can be collected from your Metatrader as well.

Either way, the ISP or VPN (or some other service provider), will typically have access to more data so that the actual machine can be identified if necessary. But to assume that devices in the same house cannot have the same public IP address is not correct, I think.
  • #623
  • Mar 23, 2023 6:03am Mar 23, 2023 6:03am
Quoting MyForexFunds
{quote} Hello readme, The proof I mentioned was the one which shows that 2 different individuals are related in a way to have the same IP. Regarding to the changing IP's you mentioned, they will be unique for an individual. No one will have the same IP just because they use a VPN or any kind of service. If VPN services were giving people same IP you would have much more to worry about other than having your account banned because you won't be able to know who has the same IP with you. As you may guess, you might be sharing IP with a person who is...
Thank you for the clarification about the document making proof of family relationship. But if lives in the same house and is not family we may have a problem.

About the IP I am afraid you are somewhat incorrect. The IP may indeed be the same if the VPN is set at the router level. If no VPN is used and all users from a house share a cable modem link, the usual way, all will share the same IP address. This should be pretty obvious, as you know the MFF website IP address is the same regardless of how many users connect to it. When connecting by mobile phone directly from the telecom provider, a IP is leased for each user for a certain amount of time.
  • #624
  • Mar 23, 2023 9:40am Mar 23, 2023 9:40am
Quoting MyForexFunds
{quote} Hello readme, The proof I mentioned was the one which shows that 2 different individuals are related in a way to have the same IP. Regarding to the changing IP's you mentioned, they will be unique for an individual. No one will have the same IP just because they use a VPN or any kind of service. If VPN services were giving people same IP you would have much more to worry about other than having your account banned because you won't be able to know who has the same IP with you. As you may guess, you might be sharing IP with a person who is...
This whole IP tracking thing is more or less ridiculous. You can have multiple IP addresses used within the same household or many people can use the same. There are also shared networks where all households in an apartment building can have the same IP. I for example have two different networks connected, the other one being a backup mobile network. On top of that I have several VPS with different IP addresses and locations. I also sometimes use VPN connections so I guess I would make a good target for being banned because of using multiple IP addresses for trading.
  • #625
  • Mar 27, 2023 7:37pm Mar 27, 2023 7:37pm
Hello Everyone,

I think I have to clear what I wrote before to avoid the misunderstanding. The question was to have the same IP with a random person. The IP can be similar if the devices are in the same household-connected to the same router. Which won't be a problem if the traders are relatives and if they prove it to us. Otherwise what makes it different than account managing, we would never know.

My previous message also made an impression that we ban everyone if the IP is used in another account. When we find out an IP match, our system basically checks the trading behavior between the accounts. If the similarity is above a certain threshold (which we are pretty generous in order to avoid couple trades being the same as a problem) one of our teammates check the account manually and decide if it is a copy trading or not.

I hope I could make myself a bit more clear with this message.

Sincerely,
Yavuz Karadeniz
Director - Customer Care
www.myforexfunds.com
  • #626
  • Mar 29, 2023 4:38pm Mar 29, 2023 4:38pm
Hello Yavuz, I want to have another account different from FTMO, your company MFF catches my attention, but it doesn't have something super important that FTMO has and it's the demo accounts, so we can see the broker's conditions such as spread and slippage.
How can I know in MFF the conditions and the spread in real time of your broker? If I like the conditions I immediately buy Evaluation $300 k
Be happy, friendly, humble and winner!!
  • #627
  • Apr 1, 2023 4:06pm Apr 1, 2023 4:06pm
Quoting Ak386
Hello Yavuz, I want to have another account different from FTMO, your company MFF catches my attention, but it doesn't have something super important that FTMO has and it's the demo accounts, so we can see the broker's conditions such as spread and slippage. How can I know in MFF the conditions and the spread in real time of your broker? If I like the conditions I immediately buy Evaluation $300 k
Hello Ak386,

Unfortunately, we do not provide demo trial accounts. We are planning to have them with our new dashboard. It is in the to-do list.

However, you can always contact with our live chat and ask our agents about the spreads at any given time for any symbol. Our agents will happily help you out when you contact with them.

Sincerely,
Yavuz Karadeniz
Director - Customer Care
www.myforexfunds.com
  • #628
  • Apr 9, 2023 3:49am Apr 9, 2023 3:49am
Quoting MyForexFunds
{quote} Hello Ak386, Unfortunately, we do not provide demo trial accounts. We are planning to have them with our new dashboard. It is in the to-do list. However, you can always contact with our live chat and ask our agents about the spreads at any given time for any symbol. Our agents will happily help you out when you contact with them. Sincerely, Yavuz Karadeniz Director - Customer Care www.myforexfunds.com
Good morning, I sent an e-mail to the link you provide in your homepage: (below is the text)

"I am looking closely at opening an account with you.
I already have 2 accounts with another prop company
......."

My intention was to buy an "accelerated account" , with the goal of having 4, altogether.
This was 10 days ago, you never answered, sorry but I will look somewhere else.
I run my own business, I do answer every e-mail of a potential client. Basic business policy.
I won´t invest any money on a company that refuses to communicate with me.
All the best.
  • #629
  • Apr 9, 2023 5:40am Apr 9, 2023 5:40am
Quoting cuchuflito
{quote} Good morning, I sent an e-mail to the link you provide in your homepage: (below is the text) "I am looking closely at opening an account with you. I already have 2 accounts with another prop company ......." My intention was to buy an "accelerated account" , with the goal of having 4, altogether. This was 10 days ago, you never answered, sorry but I will look somewhere else. I run my own business, I do answer every e-mail of a potential client. Basic business policy. I won´t invest any money on a company that refuses to communicate with...
Hello cuchuflito,

Thank you for contacting us.

Your privacy settings do not allow me to send you a DM. Would you mind sharing the email address you comtacted with us or your ticket number so I can check why you didn’t get an answer from us and rectify it?

Looking forward to your DM.

Sincerely,
Yavuz Karadeniz
Director - Customer Care
www.myforexfunds.com
  • #630
  • Apr 9, 2023 6:31am Apr 9, 2023 6:31am
Quoting MyForexFunds
{quote} Hello cuchuflito, Thank you for contacting us. Your privacy settings do not allow me to send you a DM. Would you mind sharing the email address you comtacted with us or your ticket number so I can check why you didn’t get an answer from us and rectify it? Looking forward to your DM. Sincerely, Yavuz Karadeniz Director - Customer Care www.myforexfunds.com
Hi.
I just did.
Thanks in advance.
  • #631
  • Apr 9, 2023 2:28pm Apr 9, 2023 2:28pm
"......scaling up plan so that we grow with you. If you have achieved a profit of 10% or more within a 4 month period and 2 of those 4 months were profitable, we will increase your account size by 30% of the original account size."
Meaning always from the original account, even if you already scaled it to double? You then need some 40 steps (!)
to 2M, from an original 50K right?
  • #632
  • Apr 9, 2023 2:56pm Apr 9, 2023 2:56pm
Quoting cuchuflito
"......scaling up plan so that we grow with you. If you have achieved a profit of 10% or more within a 4 month period and 2 of those 4 months were profitable, we will increase your account size by 30% of the original account size." Meaning always from the original account, even if you already scaled it to double? You then need some 40 steps (!) to 2M, from an original 50K right?
Hello cuchuflito,

I have checked and couldn’t find any email from the email address you provided to us in DM. However, I will send you an email to see where you have contacted eith us and didn’t get an answer before.

The scale ups are calculated from the original account sizes in evaluation model. If you would like another option to scale up to 2 million, you can check our accelerated account models.

You can always contact with our live chat from the website to get more information about the programs from a live agent and ask them your questions regarding to the program rules.

Sincerely,
Yavuz Karadeniz
Director - Customer Care
www.myforexfunds.com
  • #633
  • Apr 10, 2023 12:28am Apr 10, 2023 12:28am
Quoting MyForexFunds
{quote} Hello cuchuflito, I have checked and couldn’t find any email from the email address you provided to us in DM. However, I will send you an email to see where you have contacted eith us and didn’t get an answer before. The scale ups are calculated from the original account sizes in evaluation model. If you would like another option to scale up to 2 million, you can check our accelerated account models. You can always contact with our live chat from the website to get more information about the programs from a live agent and ask them your questions...
Thanks Yavuz
specially for working in the middle of the holidays.
  • #634
  • Apr 13, 2023 2:58am Apr 13, 2023 2:58am
So I am going now for the MFF conventional accelerated starting at 20K.
Wish me luck, allthough I read from a young algo trader nerd:
..." luck is for the lazy and superstitious, it is all about possibilities,probabilities, and actuality".
  • #635
  • Edited Apr 15, 2023 5:55am Apr 14, 2023 4:32pm | Edited Apr 15, 2023 5:55am
Account: https://www.myfxbook.com/members/ADi...d-200k/9579279 (edit: made the account private again after the issue has now been resolved)

Let me start by saying that I’ve been funded by MFF for more than a year, and I can honestly say that my experience has been outstanding. Very good and quick support, since I got VIP status I receive my payouts basically within an hour after requesting them. Amazing and I love being funded by them. However there’s one item that is really bothering me since a few weeks, and I really hope something can be done to make this better and more transparent for everyone. I have been on a roll last months, basically only winning trades since beginning of January. The rule to scale up according the website is:

Quote
If you have achieved a profit of 10% or more within a 4 month period and at least 2 of those 4 months were profitable, we will increase your account size by 30% of the original account size.

As you can see on my account (see link above), I made in the last 4 months, a lot more than 10%, and 3 of the last 4 months have been profitable. I definitely meet the requirements to scale-up, at least how I interpret the rule according the website. However my first request was rejected in March. Contrary to the normal support team, I have a hard time to understand and follow the mails that I receive from the Account team. Their replies are often just one-liners that are hard to follow, at least for me. After mailing a few times, I got the following information:

Quote
Please note that only the amount that has been withdrawn is counted for the eligibility of the scale-up.

So basically, you should only look at paid out profits within that 4 months timeframe, and not at general profits that you made on the trading account. For me this is not clear from the description on the website. So lets say you make 4 months only profitable trades, and take only a payout in the 4th month, you do not qualify. At least that’s how I interpret their answer. I like to keep my profits at MFF to compound, so it was the case that I took only a payout in March in the last 4 months at that time, and that payout itself was not more than 10%.

So afterwards, I keep making only profitable trades, and the next month (April) I do another payout. Me thinking, ok I have now 2 months where I took a profit payout, made more than 10% in real paid out profits, they are spread over two of the last four months. Guess what? I get rejected again. I’m trying so hard to understand why, asking questions, but the replies are very short and not really explaining it. As example the last mail I got just contained one line:

Quote
Kindly note that the profit of the 4 consecutive months is counted for the scale up.

I’m really lost, and I really hope we can improve the scale-up process and at least clear-up what the exact rules are. The experience I have on this subject is below the outstanding experience you guys offer! Love you!

EDIT 15-Apr: I would like to update on this by saying that I was contacted by support, and they confirmed that I am eligible to scale up after all. Very happy that this has been resolved. Thank you so much MFF!!
  • #636
  • Apr 18, 2023 6:24am Apr 18, 2023 6:24am
Quoting ADiTheMAN
Account: https://www.myfxbook.com/members/ADi...d-200k/9579279 (edit: made the account private again after the issue has now been resolved) Let me start by saying that I’ve been funded by MFF for more than a year, and I can honestly say that my experience has been outstanding. Very good and quick support, since I got VIP status I receive my payouts basically within an hour after requesting them. Amazing and I love being funded by them. However there’s one item that is really bothering me since a few weeks, and I really hope...
Hello ADiTheMan,

Thank you for sharing your experience and arising this issue with us.

I am very happy to see that the issue is resolved for you. Congratulations on the live account and wishing you best of luck for future trades! Awesome work there.

Sincerely,
Yavuz Karadeniz
Director - Customer Care
www.myforexfunds.com
  • #637
  • May 1, 2023 11:31pm May 1, 2023 11:31pm
Hi, Yavuz.

I was speaking with support earlier, and I just wanted to get clarification from you on it.

Per your account inactivity rules, evaluation accounts must not be dormant for more than 30 days. The reasoning for this is explained in the rules, regarding unwanted hedged positions. This is understandable. However, I was told that this rule also applies to accounts that have passed phase-1 and phase-2, but that have not yet actually been traded on in live.

For example, if a trader wanted to have reserve accounts to fall back on in case their live account(s) go bust, in order to avoid the down-time of going through the challenge phases, they could just start trading on their reserve accounts immediately. I was told that this may not be possible since the inactivity rule would apply to these accounts.

1. Is this true?
2. If so, why?

It would make sense, from a trader's perspective, to be able to get up and running as quickly as possible, in the event that something terrible happened and they blew their account(s). Having reserve accounts to fall back on seems like a reasonable solution for this. Since they are not being traded on in live, there would be no issue of having positions hedged on the account.

I would be curious to know your thoughts and whether or not this could be presented for consideration.

Thanks.
  • #638
  • May 2, 2023 7:25am May 2, 2023 7:25am
Quoting Nsak3y
Hi, Yavuz. I was speaking with support earlier, and I just wanted to get clarification from you on it. Per your account inactivity rules, evaluation accounts must not be dormant for more than 30 days. The reasoning for this is explained in the rules, regarding unwanted hedged positions. This is understandable. However, I was told that this rule also applies to accounts that have passed phase-1 and phase-2, but that have not yet actually been traded on in live. For example, if a trader wanted to have reserve accounts to fall back on in case their...
Hello Nsak3y,

Thank you for contacting with us.

Below you may find our FAQ related to inactivity breach. Let me clear it out here.


''Your Funded Evaluation Account will start on the day you place your first trade. However, If you wish to start later than 30 days after you receive your account credentials, please send an email to [email protected] to let us know.''

Our system automatically deletes the accounts after 30 days of inactivity, that is correct. However, If you decide to start after 30th day with your live or demo account, you can contact with us so we can take our note and give you a new account when you are ready to start trading. Although the account is breached for inactivity, if you let us know beforehand we will happily get you a new account. These inactivity breaches aren't permanent.

I hope I could make the rule clear for you. Please don't hesitate to ask if you have any further questions.

Sincerely,
Yavuz Karadeniz
Director - Customer Care
www.myforexfunds.com
  • #639
  • May 3, 2023 9:21am May 3, 2023 9:21am
Thank you, Yavuz. Yes, that clears things up for me. I appreciate you taking the time.
  • #640
  • Jun 6, 2023 3:16am Jun 6, 2023 3:16am
Hello MyForexFunds.
I have contacted your support many times about an issue.
Your spreads are really high on SP500 averaging 0.7 points in London and 0.5 points in NY.
Other data providers (such as Eightcap) are offering much better spreads (Tradersglobalgroup is not a good data provider)
If you have provided a trial account such as user AK386 suggested, I wouldn't have taken your evaluation.
Very disappointed with the spreads.
I hope there is consideration on improving your data and your chat support is very rude and unfamiliar with trading terms.
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