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My Forex Funds - Discussion/Q&A

  • #581
  • Feb 8, 2023 6:37pm Feb 8, 2023 6:37pm
Trading that kind of volume under those circumstances is just asking for trouble and could have avoided this whole issue. Better to treat this as lesson-learned and move on, in my opinion.
  • #582
  • Feb 9, 2023 4:08am Feb 9, 2023 4:08am
Quoting Nsak3y
Trading that kind of volume under those circumstances is just asking for trouble and could have avoided this whole issue. Better to treat this as lesson-learned and move on, in my opinion.
I pointed it earlier that I was trading aggressive on that day. It's just a style I sometime use. I know the risks and accept them. Sometimes it works and sometimes it doesn't. I don't have a problem losing an account and buying another one or two again. I did it many times before with other prop firms and it pays off. So I don't care they suspended my account. This is not a problem.

This is not a real trading anyways. Real trading takes place on my real trading accounts with licensed and regulated brokers. You don't trade prop firms accounts. You play a game following their rules. Game which is totally unregulated and without any control. It allows them to do whatever they want at least for a first few months until they build up some capital. They need to collect fees and avoid payouts. So I never have any hopes when entering the game with whatever company.

MFF is well established and they have built a solid reputation and history already so I assumed they might have become different.

Well - my lesson learned is this. No matter how big or established or "famous" the company. What really matters is how they treat their traders and how they behave when first problem arises. MFF showed that to me very clear. They don't give a sh*t. If this is their approach when nothing's at stake, how do you expect them to behave when you win eg. 50k or more, they refuse to pay it and you start complaining?

No. This company is one hell of a disappointment for me. There are much better ones on the market so why wasting my time with them
Money is made by sitting, not trading
  • #583
  • Feb 9, 2023 8:55am Feb 9, 2023 8:55am
Quoting Vitore
{quote} Hello Yavuz, No. The trades are listed in such order by MT4 because that's the order in which their closure was requested. But your server apparently processed them differently for a reason you refuse to disclose. Anyone here can read the thread and make their own opinion. Honestly, I'm tired with this and I have better things to do than to argue with a company in which I lost any trust. Apparently you don't care as you have enough other traders who don't ask difficult questions. Take care, I'm done with your company
Hello Vitore,

In addition to my explanation and screenshots before, I have asked our team to provide me the time of the closes with milliseconds included since the screenshot I share only shows till seconds and they look the same for that reason.

First screenshot below you can see that the trades which closed due to stoploss being hit are closed between 18:57:07.054 and 18:57:07.085. You can also see that the profitable trades are closed at 18:57:07.823 which is a bit more than 7 milliseconds AFTER your stoploss is hit.
Attached Image (click to enlarge)
Click to Enlarge Name: Screen Shot 2023-02-09 at 17.43.05.png Size: 281 KB

The screenshot below is showing you when your stoploss is hit from our metatrader logs. I would like to remind you that trades are closed at the time I explained above and these are the times that your stoploss was hit, the difference between them is execution speed which usually takes 300ms in real market conditions.
Attached Image (click to enlarge)
Click to Enlarge Name: Screen Shot 2023-02-09 at 17.43.31.png Size: 133 KB


As you can see your stoploss was hit at exactly 18:57:06.694 and the orders are closed between 18:57:07.054 and 18:57:07.08 before we closed your profitable trades at 18:57:07.823

I hope this answers your questions.

Sincerely,
Yavuz Karadeniz
Director - Customer Care
www.myforexfunds.com
  • #584
  • Feb 9, 2023 8:58am Feb 9, 2023 8:58am
Quoting Vitore
{quote} I pointed it earlier that I was trading aggressive on that day. It's just a style I sometime use. I know the risks and accept them. Sometimes it works and sometimes it doesn't. I don't have a problem losing an account and buying another one or two again. I did it many times before with other prop firms and it pays off. So I don't care they suspended my account. This is not a problem. This is not a real trading anyways. Real trading takes place on my real trading accounts with licensed and regulated brokers. You don't trade prop firms accounts....
Your disappointment is because you lost your account from your own fault man. Its really silly what you are saying in here. What do you want them to do ? Say oh, we're sorry you breached the rules, heres a fresh new account just for customer service purposes. Imagine a business, especially a prop firm business, who ran like that. I could see from 5 seconds looking at the statement of yours that you broke the daily, I am really failing to see why you can't see that other than regret.
  • #585
  • Feb 9, 2023 9:09am Feb 9, 2023 9:09am
Quoting MyForexFunds
{quote} Hello Vitore, In addition to my explanation and screenshots before, I have asked our team to provide me the time of the closes with milliseconds included since the screenshot I share only shows till seconds and they look the same for that reason. First screenshot below you can see that the trades which closed due to stoploss being hit are closed between 18:57:07.054 and 18:57:07.085. You can also see that the profitable trades are closed at 18:57:07.823 which is a bit more than 7 milliseconds AFTER your stoploss is hit. {image} The screenshot...
Glad I asked about milliseconds - Case Closed
  • #586
  • Feb 9, 2023 9:13am Feb 9, 2023 9:13am
Quoting MyForexFunds
{quote} Hello KisA, You can use any strategy you want in your trading. It doesn’t have to be the same strategy for different accounts. Sincerely, Yavuz Karadeniz Director - Customer Care www.myforexfunds.com
I got a question here. If the maximum drawdown is 12% of an account and I'm winning the evaluation phase, would the funded account be as it is for the whole time? Suppose if it's $10,000 and things gone wrong that I made it down to $9,300, then what will happen the next month. Would I get terminated for it, or the account get settled with the same money like $10,000 again, or it'll go the same way, like I'll get the same $9,300 to trade from starting of the next month.

It's kind of complex but I can't understand, what if someone lose 6-7-8% of account after passing evaluation...
  • #587
  • Feb 9, 2023 9:40am Feb 9, 2023 9:40am
Quoting itsMaCkHaCk
{quote} I got a question here. If the maximum drawdown is 12% of an account and I'm winning the evaluation phase, would the funded account be as it is for the whole time? Suppose if it's $10,000 and things gone wrong that I made it down to $9,300, then what will happen the next month. Would I get terminated for it, or the account get settled with the same money like $10,000 again, or it'll go the same way, like I'll get the same $9,300 to trade from starting of the next month. It's kind of complex but I can't understand, what if someone lose 6-7-8%...
Hello,

As long as you don't violate any drawdown rules, you are free to trade with your account as it is. For example, if you end up losing 5% at the end of your. first month, you will be able to trade with the same account unless you don't have any violations. We will not top up the accounts to initial starting balance if they are in drawdown at the end of the month.

Your overall drawdown limit is 12% on evaluation accounts. So for $10k account, if you don't have a daily drawdown violation and if you are above $8.8k, you are free to trade with the account.

Sincerely,
Yavuz Karadeniz
Director - Customer Care
www.myforexfunds.com
  • #588
  • Feb 9, 2023 10:12am Feb 9, 2023 10:12am
Quoting MyForexFunds
{quote} Hello Vitore, In addition to my explanation and screenshots before, I have asked our team to provide me the time of the closes with milliseconds included since the screenshot I share only shows till seconds and they look the same for that reason. First screenshot below you can see that the trades which closed due to stoploss being hit are closed between 18:57:07.054 and 18:57:07.085. You can also see that the profitable trades are closed at 18:57:07.823 which is a bit more than 7 milliseconds AFTER your stoploss is hit. {image} The screenshot...
Hello Yavuz,

ok, I'm glad to know it was due to those 7 milliseconds. Though - wait - actually wasn't it rather 700 milliseconds? Oh well, who'd care, right? Breach is a breach.

So just to entertain the readers here for the last (I hope) time:

- 10 orders were open and protected by SL
- price went against them and their SL's were hit at the exact same time (to the millisecond)
- should all of them be closed in the same time as their SL's were hit there wouldn't be any breach

BUT INSTEAD

- your server only closed 8 of them (all of them within 31 milliseconds)
- 2 remaining orders (with the 1st and 2nd highest profit of all that would prevent the breach) were not processed in this bunch
- breach was triggered (obviously)
- after the breach your server closed the delayed 2 orders which were not closed on time with the other ones (god knows why)

This whole case is same ridiculous as it is symptomatic. I know, real market conditions... but - wait again - isn't it your own demo server which only simulates market conditions? So the filling times follow your own algorithm, right?

Yes, this finally answers all of my questions. Thank you
Money is made by sitting, not trading
  • #589
  • Feb 9, 2023 11:04am Feb 9, 2023 11:04am
Quoting Vitore
I know, real market conditions... but - wait again - isn't it your own demo server which only simulates market conditions?
-You knew the situation and what the trading conditions were like. You also knew the rules. You also knew that trading so aggressively comes with great risk. This is not about fairness, it is about facing reality.

At this point, you either believe that MFF deliberately and maliciously sabotaged your account, or, that they did not do that. If you believe that they did, then absolutely do not trade with them ever again. If you believe that they did not do that, then accept that there may not be perfect fills, execution times and matching of metatrader/server timestamps.

I know that what has happened to you sucks. I honestly wish that it didn't happen. But it did, so the best thing that you can do is to pick yourself up and let this serve as a strong reminder to not play so closely to the edge.
  • #590
  • Feb 9, 2023 1:03pm Feb 9, 2023 1:03pm
Quoting Nsak3y
{quote}-You knew the situation and what the trading conditions were like. You also knew the rules. You also knew that trading so aggressively comes with great risk. This is not about fairness, it is about facing reality. At this point, you either believe that MFF deliberately and maliciously sabotaged your account, or, that they did not do that. If you believe that they did, then absolutely do not trade with them ever again. If you believe that they did not do that, then accept that there may not be perfect fills, execution times and matching of...
I don't believe anyone inside MFF would deliberately sabotage my account. But I'm not so naive to expect any fairness either, only a little transparency would come handy.

From the very beginning I wanted to know WHY their internal execution completely changed the sequence of the orders and, instead of closing the profits in the same way as all other orders, the server delayed 2 orders in profit and realized losses first. Up until now nobody from MFF gave me an answer to this simple question.

The so called "real market conditions" is not an answer. There's no such thing in this case as everything is predefined and simulated internally. I don't need any "evidence" of the breach originating from this internal simulation. I know the "breach" can happen when you change the sequence or delay some execution. Should we trade on the REAL REAL market, of course I would accept imperfect fills, slippages, delays and everything that belongs to that and wouldn't argue for a second. But in this case - all is artificial and more or less predefined.

MFF is not obliged to explain anything to me. But the fact they refuse to answer such a simple question when the stakes are low does not build any trust for our future partnership. And unlike you, I'm happy that this has happened. I don't want another "real market execution" surprise when the stakes are high and large profits come to play
Money is made by sitting, not trading
  • #591
  • Feb 9, 2023 2:32pm Feb 9, 2023 2:32pm
Quoting Vitore
{quote} I don't believe anyone inside MFF would deliberately sabotage my account. But I'm not so naive to expect any fairness either, only a little transparency would come handy. From the very beginning I wanted to know WHY their internal execution completely changed the sequence of the orders and, instead of closing the profits in the same way as all other orders, the server delayed 2 orders in profit and realized losses first. Up until now nobody from MFF gave me an answer to this simple question. The so called "real market conditions" is not...
Hello Vitore,

As I explained above with screenshots, 2 of your profitable orders didn't close because they hit your stoploss, we closed them with 7 or 700 milliseconds after your other losing trades hit stoploss. You can find the exact timing of that in my previous message above in this forum.

Why is the closing sequence is different? It is because the trades are closed in the same second. It is because metatrader doesn't list them according to the closing time difference on milliseconds. Since metatrader doesn't list them according to the milliseconds difference, it lists your trades according to the opening times of the trades. I also explained this in my previous replies above but you seem to miss that part.

We do not change sequence. I shared the screenshot from our server data above.

Why was my profitable trades closed after the losing ones? If you can check your trading history above, I am sure you can notice that your stoploss on those 2 profitable trades on sp500 are 4108.1 rest of the trades that hit stoploss and closed BEFORE the profitable ones had stoploss at 4108.2 or HIGHER. That is the actual reason why your profitable trades are closed after the losing ones hit sstoploss because your stoploss was further from the other trades. See the black marker below and yellow highlight for the stoploss on your profitable trades.
Attached Image (click to enlarge)
Click to Enlarge Name: viber_image_2023-02-08_02-43-35-028.jpg Size: 302 KB


I wanted to clear it out once again since you decided to 'entartain' the new comers in the forum with the same questions.

I hope this answers all of your questions so far.

Sincerely,
Yavuz Karadeniz
Director - Customer Care
www.myforexfunds.com
  • #592
  • Feb 9, 2023 5:24pm Feb 9, 2023 5:24pm
Quoting MyForexFunds
{quote} Hello Vitore, As I explained above with screenshots, 2 of your profitable orders didn't close because they hit your stoploss, we closed them with 7 or 700 milliseconds after your other losing trades hit stoploss. You can find the exact timing of that in my previous message above in this forum. Why is the closing sequence is different? It is because the trades are closed in the same second. It is because metatrader doesn't list them according to the closing time difference on milliseconds. Since metatrader doesn't list them according to the...
Hello Yavuz,

thank you for your response. Apparently I had to entertain the forum here. Otherwise I would never get this long awaited explanation.
You may not even realize it - but this is the very first explanation which actually does answer my original question. Finally. So thank you indeed, sarcasm aside.

Let me explain it as you may wonder what's different this time.

My master account is cTrader as I don't use MT4. I copy all trades to MT4 via Duplikium. I set up all SLs in a way so that they get triggered from the largest profit first. When I found my account suspended I couldn't believe it as it didn't make any sense to me. It was not supposed to happen. I checked the Duplikium log for the closing times (in milliseconds) - they were in the correct order, profits first. Then I checked the MT4 log (which is apparently totally useless) and again - same order, profits first. I know you explained when the closing times are identical it is ordered by open times. But that was exactly my sequence - I add to winning positions so closing profits first means closing by the opening times. So I didn't find that wrong or suspicious - it was exactly as expected.

Now you finally pointed me to the MT4 SL levels. And that's the answer. Apparently, some of the SL levels failed to update on MT4 properly when I moved them on cTrader which changed their order on MT4. Your server closed it in that different order, but MT4 log displayed it (incorrectly) by opening times which was accidentally the same order as on my master cTrader account. So it just looked right and supporting my view.

It wasn't an easy process but it is solved for me now. Thank you again for your persistency which finally revealed the root cause of all this misunderstanding.

My apology for insisting on my view (with an increasing sarcasm lately) despite all your previous evidence provided but the SL levels were not mentioned until your last response and, without them, nothing made any sense to me.

I admit the breach was on my side and MFF hasn't done anything incorrect when suspending my funded account.

Peace
Money is made by sitting, not trading
  • #593
  • Feb 13, 2023 4:35am Feb 13, 2023 4:35am
I have a couple of queries about the extensions with MFF. If you accept the extension during phase 1 and still do not reach target can you have a free retry of the challenge at that time?

Second is a similar question at phase 2. Do you get an extension option in phase 2? If so if again fail to make the target do you get a free retry.

Many thanks for any assistance.

maahome
  • #594
  • Feb 13, 2023 10:57am Feb 13, 2023 10:57am
Quoting maahome
I have a couple of queries about the extensions with MFF. If you accept the extension during phase 1 and still do not reach target can you have a free retry of the challenge at that time? Second is a similar question at phase 2. Do you get an extension option in phase 2? If so if again fail to make the target do you get a free retry. Many thanks for any assistance. maahome
Hello maahome,

You can get free retries as long as you are above the initial starting balance and if you don't have any drawdown violations in your account.

That being said, you can still get a free retry after the extension you use on your phase 1 account. Unfortunately, there isn't an option to get an extension on phase 2 accounts since they are already 60 days. However, if you end up above initial starting balance without having any violations, you can get a free retry starting from phase 1.

I hope this answers your questions.

Sincerely,
Yavuz Karadeniz
Director - Customer Care
www.myforexfunds.com
  • #595
  • Feb 19, 2023 6:52pm Feb 19, 2023 6:52pm
Quoting MyForexFunds
{quote} Hello maahome, You can get free retries as long as you are above the initial starting balance and if you don't have any drawdown violations in your account. That being said, you can still get a free retry after the extension you use on your phase 1 account. Unfortunately, there isn't an option to get an extension on phase 2 accounts since they are already 60 days. However, if you end up above initial starting balance without having any violations, you can get a free retry starting from phase 1. I hope this answers your questions. Sincerely,...
...Hello Yavuz...
...Sir. if I end the month in profits on evaluation 1 and I haven't bridge any of the rules...do I have a free month?... thanks...If I have it free... do I have to claim it or is automatically done by the company?
Carlos.
The Chonchy
  • #596
  • Feb 19, 2023 11:10pm Feb 19, 2023 11:10pm
Hi @MyForexFunds

Quick question - I follow some trading Instagram handles and have seen some new 'trends' lately which I would like to understand

The accounts are claiming they are selling "live accounts"- with the KYC that's taken place, how is this possible? It is so sad that people are really buying into these schemes because they can't trade, but I am trying to understand how this is even a thing.

Excuse my question if it's unorthodox. It's general curiosity.
  • #597
  • Feb 20, 2023 12:17am Feb 20, 2023 12:17am
...Hello @MFF ...can I have the e.mail to where I have send this matter of the extension or free evaluation? thanks in advance...
The Chonchy
  • #598
  • Feb 20, 2023 12:59am Feb 20, 2023 12:59am
Quoting chonchy
...Hello @MFF ...can I have the e.mail to where I have send this matter of the extension or free evaluation? thanks in advance...
...Hello traders those anybody know where should I send this e_mails or questions...thanks in advance...
The Chonchy
  • #599
  • Edited 2:10am Feb 20, 2023 1:20am | Edited 2:10am
Quoting chonchy
{quote} ...Hello traders those anybody know where should I send this e_mails or questions...thanks in advance...
...Thanks I got it now........great service with the dashboard...allow traders to concentrate in their work...thanks again...
The Chonchy
  • #600
  • Mar 4, 2023 7:18am Mar 4, 2023 7:18am
Quoting chonchy
{quote} ...Hello Yavuz... ...Sir. if I end the month in profits on evaluation 1 and I haven't bridge any of the rules...do I have a free month?... thanks...If I have it free... do I have to claim it or is automatically done by the company?
...Thank you kindly...The traders help me..I appreciated..
The Chonchy
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