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My Forex Funds - Discussion/Q&A

  • #521
  • Jan 31, 2023 11:26am Jan 31, 2023 11:26am
Quoting pipmaster77
{quote} Agree. If you trade by the rules, MFF is far and away the best firm out there.
i think ftmo is better in this kind of situation.you can chat with them to know details.In mff,there is also more and more later response as you got more and more payouts which is suspicious
-CKB
  • #522
  • Jan 31, 2023 11:49am Jan 31, 2023 11:49am
You think FTMO warn you for breaking the rules? Hahahahahaha.. Obey the rules and you won't have a problem.
  • #523
  • Jan 31, 2023 2:02pm Jan 31, 2023 2:02pm
Quoting talentvn
Myforexfunds was 10 days delay Payout. I have been trading with a Live Evaluation account for a period of 100 days and have made several withdrawals. But this time it was 10 days late for payment and Myforexfunds has not paid me. I have sent a lot of mail to them but have not received payment yet. They said they needed to check the account, but 10 days passed without payment. I've made it clear I'm not breaking the rules, not cheating, but haven't received my payment yet. I am writing this review hoping Myforexfunds will pay me soon. {image}
Hello talentvn,

Your privacy settings doesn’t allow me to send a message to you. Please drop your ticket or account number so I can investigate what happened.

Sincerely,
Yavuz Karadeniz
Director - Customer Care
www.myforexfunds.com
  • #524
  • Jan 31, 2023 2:24pm Jan 31, 2023 2:24pm
Quoting MyForexFunds
{quote} Hello talentvn, Your privacy settings doesn’t allow me to send a message to you. Please drop your ticket or account number so I can investigate what happened. Sincerely, Yavuz Karadeniz Director - Customer Care www.myforexfunds.com
Yes, Payment department was sent email to me said that, they will answer about Payout 12 h : 36 h.

Email: id1916917

If see money payout on Deel account, I will join new challenge 200 k in MFF.

I hope payout soon.

Thanks!
Quantitative Trading
  • #525
  • Jan 31, 2023 10:01pm Jan 31, 2023 10:01pm
Quoting talentvn
{quote} Yes, Payment department was sent email to me said that, they will answer about Payout 12 h : 36 h. Email: id1916917 If see money payout on Deel account, I will join new challenge 200 k in MFF. I hope payout soon. Thanks!
pliz update here when they did payout.
-CKB
  • #526
  • Jan 31, 2023 10:32pm Jan 31, 2023 10:32pm
Quoting mirrfx
{quote} pliz update here when they did payout.
Yes, friend.

I'm still tracking my payment progress. I hope they will pay soon. When I receive the money in my Deel account, I will comment on the forum.

In case I don't receive my money today I will also comment on Forexfactory forum.
Quantitative Trading
  • #527
  • Feb 1, 2023 7:52am Feb 1, 2023 7:52am
Update 20h:51 , 02/01/2023

Myforexfunds dont Payout for me.

It's been almost 2 weeks without payment to customers.
Quantitative Trading
  • #528
  • Feb 1, 2023 7:59am Feb 1, 2023 7:59am
Quoting mirrfx
{quote} Be veery careful.The more you become successful the later their cistomer response and payout.I have personnally experience this.My account got suspended after 4rd payout while being eligible for VIP status,payout due,scaling up and finally they refused to payout my share of the profits because i was accused of copying other traders!!!They could have warn a valuable traders before suspending account because there is no violations like drawdown daily or overall etc.Their action indicate that A successful traders is not valuable to them!
Hello mirrfx,

I have checked the account number you have provided and find out that although there were different trades, there is another account which belongs to someone else has the same trades with the same timestamp and the similarity is above a certain threshold instead of just couple trades.

As it is clearly stated in our website rules, copy trading is forbidden in our company.

I am seeing that the trades are executed by an expert advisor. It is also clearly explained that if you are using an EA, the trade signals must come from your own setups. In this case, even if you aren't copy trading, you are executing the same exact trades with same exact timestamp with other people. Below you may find 2 screenshots of account histories. One of them belongs to you and both have the same trades.

Attached Image (click to enlarge)
Click to Enlarge Name: 0-02-03-08e635855afbd999864b41fc0c10c3cbc738cb9e636f0161bdecfb35c90f25cf_271ceb6d89a.jpg Size: 436 KB
Attached Image (click to enlarge)
Click to Enlarge Name: 0-02-03-151f3b2f3b4dd64f0a341c88553cb58fdc31c16e2ec5d342082db7f47b4c976a_271ceb6c728.jpg Size: 471 KB


Unfortunately, since it is against the rules, we won't be able to rectify it for you.

Sincerely,
Yavuz Karadeniz
Director - Customer Care
www.myforexfunds.com
  • #529
  • Feb 1, 2023 8:05am Feb 1, 2023 8:05am
Quoting talentvn
{quote} Yes, friend. I'm still tracking my payment progress. I hope they will pay soon. When I receive the money in my Deel account, I will comment on the forum. In case I don't receive my money today I will also comment on Forexfactory forum.
Hello talentvn,

Thank you for following up.

Exactly 29 hours before this comment our team informed you that your payout will be processed in 36 hours max. I followed it up with our billing team and there isn't any issue with your payout. It will be processed in 6 hours max as it was scheduled.

Recently we have been battling a large amount of fraud from your country of residence and unfortunately it created a delay in your payment. We are very sorry to keep you waiting.

Sincerely,
Yavuz Karadeniz
Director - Customer Care
www.myforexfunds.com
  • #530
  • Feb 1, 2023 8:13am Feb 1, 2023 8:13am
Quoting MyForexFunds
{quote} Hello talentvn, Thank you for following up. Exactly 29 hours before this comment our team informed you that your payout will be processed in 36 hours max. I followed it up with our billing team and there isn't any issue with your payout. It will be processed in 6 hours max as it was scheduled. Recently we have been battling a large amount of fraud from your country of residence and unfortunately it created a delay in your payment. We are very sorry to keep you waiting. Sincerely, Yavuz Karadeniz Director - Customer Care www.myforexfunds.com...
Yes, I hope tommorow I have got money.

I will make new challenge 200k in your company if I has got money from you company.

Thank you very much.
Quantitative Trading
  • #531
  • Feb 1, 2023 3:03pm Feb 1, 2023 3:03pm
Just Payout. Thank MFF.
Attached Image (click to enlarge)
Click to Enlarge Name: IMG_20230202_040047.jpg Size: 231 KB
Quantitative Trading
  • #532
  • Feb 2, 2023 12:51am Feb 2, 2023 12:51am
Quoting talentvn
Update 20h:51 , 02/01/2023 Myforexfunds dont Payout for me. It's been almost 2 weeks without payment to customers.
2 weeks! but finally you rcv itunusual though!
-CKB
  • #533
  • Feb 2, 2023 3:05am Feb 2, 2023 3:05am
Quoting mirrfx
{quote} 2 weeks! but finally you rcv itunusual though!
Yes friend.

I have received payment many times. Usually it only takes about 2 days for MFF to complete the payment. Only This time may take longer due to fraud investigation.

Finally got the payment, thank you very much MFF.
Quantitative Trading
  • #534
  • Feb 3, 2023 6:45am Feb 3, 2023 6:45am
Dear Sir,
If I have 3 accerelate account the I can use only 1 strategy? Or 3 strategy rules?
  • #535
  • Feb 7, 2023 8:26am Feb 7, 2023 8:26am
Hello there.

I have no other option left than to bring it here, so I do.

I am (well was) your funded trader but my funded account was suspended yesterday for breaching the daily balance level.
The problem I have is - according to my MT4 terminal log I did not breach it.

The situation was as follows:
I had several orders opened, all of them protected by SL. According to the MT4 terminal log they were all closed at the exactly same second. MT4 internally keeps the more precise time stamp (in milliseconds) which is used for sorting. So I sorted the orders by their close time and calculated the corresponding balance after each individual order closed. The balance always stayed well above the limit. The last order which was closed did not reach the level either and the remaining balance stayed above.

However, comparing the MT4 log with my Dashboard trading history - I found a different sequence of orders there, not corresponding with the MT4 log. Two of the 10 orders which closed in profit were listed on different places (put at the end of the sequence) which caused the account balance got below the level for a fraction of a second during the closing sequence.

My account was suspended according to the Dashboard trading history which differs to the MT4 terminal log.

I took this issue to your customer support. It took the team hours to finally present me with some transaction extract which according to them proves that the order in the Dashboard is the correct one and I breached the rule. I was advised they cannot do anything about it.

I disagree with that as the MT4 log proves I didn't breach the limit. The Dashboard shows all of the relevant orders executed in the same time but reshuffled in different order which caused a breach (though only for a fraction of second as the support admitted). That doesn't seem right. The daily level rule was definitely not intended for manufacturing breaches that didn't happen. That'd be a practice of some shady prop firms, not MFF.

My questions are
- why the data in the Dashboard does not correspond with my MT4 terminal?
- what should be the ultimate evidence and the source of "truth" in case of doubt?

I would appreciate your honest opinion on that. Thank you
Money is made by sitting, not trading
  • #536
  • Feb 7, 2023 8:37am Feb 7, 2023 8:37am
Quoting Vitore
Hello there. I have no other option left than to bring it here, so I do. I am (well was) your funded trader but my funded account was suspended yesterday for breaching the daily balance level. The problem I have is - according to my MT4 terminal log I did not breach it. The situation was as follows: I had several orders opened, all of them protected by SL. According to the MT4 terminal log they were all closed at the exactly same second. MT4 internally keeps the more precise time stamp (in milliseconds) which is used for sorting. So I sorted the...
Good synopsis and questions - they will never tell you that they reshuffled the orders, but they may show you their server record of closing your trades after the potential "reshuffling". Although you were very due diligent in monitoring your orders and balances, you got too close to the fire...The Truth - will never be found.
  • #537
  • Feb 7, 2023 8:45am Feb 7, 2023 8:45am
Quoting driven18
{quote} Good synopsis and questions - they will never tell you that they reshuffled the orders, but they may show you their server record of closing your trades after the potential "reshuffling". Although you were very due diligent in monitoring your orders and balances, you got too close to the fire...The Truth - will never be found.
Yes indeed, I traded aggressively and close to the edge. But I didn't cross the red line. The fact that their backend servers may have acted with some delay, or even decided to do something completely different (we all know the plan of the game) is irrelevant.

But the mere fact that the Dashboard is not even aligned with the MT4 log is alarming. Tomorrow it can start showing completely different trades than traders placed and start suspending them all based on manufactured data. And it will be ok?
Money is made by sitting, not trading
  • #538
  • Feb 7, 2023 9:57am Feb 7, 2023 9:57am
Quoting Vitore
Hello there. I have no other option left than to bring it here, so I do. I am (well was) your funded trader but my funded account was suspended yesterday for breaching the daily balance level. The problem I have is - according to my MT4 terminal log I did not breach it. The situation was as follows: I had several orders opened, all of them protected by SL. According to the MT4 terminal log they were all closed at the exactly same second. MT4 internally keeps the more precise time stamp (in milliseconds) which is used for sorting. So I sorted the...
To make things absolutely transparent on my side I decided to publish here my MFF funded account with all information - incl. the balance. You can see it in my profile here https://www.forexfactory.com/vitore#...ab.list-page.1

My daily balance limit level was set at 281,227.03 as supported by the attached screenshot.
Attached Image (click to enlarge)
Click to Enlarge Name: screenshot.png Size: 11 KB

As you can see in the list of trades my account balance never crossed this levelAttachment g
Money is made by sitting, not trading
  • #539
  • Feb 7, 2023 10:03am Feb 7, 2023 10:03am
Quoting Vitore
The fact that their backend servers may have acted with some delay, or even decided to do something completely different (we all know the plan of the game) is irrelevant. But the mere fact that the Dashboard is not even aligned with the MT4 log is alarming.
-I really do not know, and I am curious about it. I wonder if there would not be some potential delay and difference of data if the trades were being relayed in some way.

Of course, as traders, we want to believe that what our metatrader says is accurate and true, and should be honored. But in reality, there may be other things going on here that just may not be fully controllable, even absent malicious intent, so such expectations of perfect data correlation may not be overly reasonable.

That said, maybe the firm will be understanding and ignore the violation; does not hurt to ask. If they reject that idea, and it were me, I would just accept the loss, simply because I know better than to trade that way. So I would treat this as a strong lesson to correct my behavior. Just my unsolicited and probably unwanted opinion (sorry).
  • #540
  • Edited 10:33am Feb 7, 2023 10:16am | Edited 10:33am
Quoting Nsak3y
{quote}-I really do not know, and I am curious about it. I wonder if there would not be some potential delay and difference of data if the trades were being relayed in some way. Of course, as traders, we want to believe that what our metatrader says is accurate and true, and should be honored. But in reality, there may be other things going on here that just may not be fully controllable, even absent malicious intent, so such expectations of perfect data correlation may not be overly reasonable. That said, maybe the firm will be understanding and...
I'm fully aware of the complexity and other factors in play. If I was trading real account with the broker, maybe the balance would really get below the limit due to the slippage and delayed execution. But the point is - this is NOT real trading. It is playing a game on demo accounts which the prop firm may or may not use for their benefit. And what happens with our transactions AFTER they are recorded in the MT4 log should be irrelevant as this is not in our control.

The prop firm may decide not to put our order on the real market at all. Does it mean they should not pay the profit split when we earn some? Well I wonder how many traders MFF would retain in such a case. And my case is no different to that scenario.

Most of the other serious prop firms operate in a way that if in doubt - the MT4 log matters. I'm really surprised MFF decided to go their own shady way.

Btw. - I trade one master account and copy my orders automatically to multiple prop accounts. Only MFF triggered the breach other accounts with other prop firms were ok because they did not reshuffle the sequence of my orders. And I have already recovered from the yesterday's loss which I could not do with MFF because of the account suspension...
Money is made by sitting, not trading
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