My broker stopped me out of a trade | Forex Factory

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My broker stopped me out of a trade

  • #1
  • First Post: Mar 12, 2022 4:28am Mar 12, 2022 4:28am
Hi !

Last week, these guys closed two trades. The screenshots talks .....I don't say anything.



First screenshot is from my demo account. see history account. see stop loss.....

Second screenshot is from live account with Dukascopy.....they closed all trades.

Amazing, why ????????????????????????????????
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  • #2
  • Mar 12, 2022 5:45am Mar 12, 2022 5:45am
Quoting euroswiss
Hi ! Last week, these guys closed two trades. The screenshots talks .....I don't say anything. First screenshot is from my demo account. see history account. see stop loss..... Second screenshot is from live account with Dukascopy.....they closed all trades. Amazing, why ???????????????????????????????? {image} {image}
NO
almost it touched your SL,

SL for SELL positions is based on ASK line, not BID line
what was the spread at that moment??
each day 10%,,,, https://www.forexfactory.com/thread/1371538
  • #3
  • Mar 12, 2022 6:04am Mar 12, 2022 6:04am
with this reputable broker, spread at week close is above 30 pips!!
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each day 10%,,,, https://www.forexfactory.com/thread/1371538
  • #4
  • Edited 7:22am Mar 12, 2022 7:04am | Edited 7:22am
Quoting Macd-rsi
{quote} NO almost it touched your SL, SL for SELL positions is based on ASK line, not BID line what was the spread at that moment??
I don't know that, what was the spread in that exactly moment, i wasn't in front of monitor. I trade what I see, I can't see also these "hide zones".......
Anyway perhaps it's right, but for me it's really hard, impossible, trading in these conditions.


anyway I closed my account.
  • #5
  • Mar 12, 2022 8:09am Mar 12, 2022 8:09am
Quoting euroswiss
{quote} I don't know that, what was the spread in that exactly moment, i wasn't in front of monitor. I trade what I see, I can't see also these "hide zones"....... Anyway perhaps it's right, but for me it's really hard, impossible, trading in these conditions. anyway I closed my account.
dukascopy is a good broker
it is ur mistake, was a matter of bad luck at that moment.
each day 10%,,,, https://www.forexfactory.com/thread/1371538
  • #6
  • Mar 12, 2022 8:10am Mar 12, 2022 8:10am
you must learn first market basis,
ASK: for buy entry and sell exit
BID: for sell entry and buy exit.
each day 10%,,,, https://www.forexfactory.com/thread/1371538
  • #7
  • Mar 12, 2022 8:14am Mar 12, 2022 8:14am
and you had better for sell positions to show ASK line also:

right click on the chart---then properties--- then COMMON --then tick SHOW ASK LINE
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each day 10%,,,, https://www.forexfactory.com/thread/1371538
  • #8
  • Mar 12, 2022 8:15am Mar 12, 2022 8:15am
Your first picture is wrong,
you show BID line which is not related to SELL position
you must show ASK line
each day 10%,,,, https://www.forexfactory.com/thread/1371538
  • #9
  • Mar 12, 2022 8:17am Mar 12, 2022 8:17am
also your decision to close your account is very wrong
SL is your decision and mistake, not dukascopy decision and mistake, and prices at that time support that SL is highly hit.
each day 10%,,,, https://www.forexfactory.com/thread/1371538
  • #10
  • Edited 11:31am Mar 12, 2022 11:00am | Edited 11:31am
Quoting euroswiss
Hi ! Last week, these guys closed two trades. The screenshots talks .....I don't say anything. First screenshot is from my demo account. see history account. see stop loss..... Second screenshot is from live account with Dukascopy.....they closed all trades. Amazing, why ???????????????????????????????? {image} {image}

Too bad! Could have been brilliant trade.
You must report the problem with Dukas copy.
There was no reason to widen spreads on Tuesday 08 March. I have checked on IG charts Ask price was under 88 on 08 March but was over previous day, 07 March, ok as it was after the weekend.

Your trades were opened on the 08th. This is Ask (Buy) price chart on the 8th.

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  • #11
  • Mar 12, 2022 11:17am Mar 12, 2022 11:17am
Quoting euroswiss
Hi ! Last week, these guys closed two trades. The screenshots talks .....I don't say anything. First screenshot is from my demo account. see history account. see stop loss..... Second screenshot is from live account with Dukascopy.....they closed all trades. Amazing, why ???????????????????????????????? {image} {image}
dont trade junk pairs
WaBaS Where are Buyers and Sellers
  • #12
  • Mar 13, 2022 8:47am Mar 13, 2022 8:47am
Quoting euroswiss
Hi ! Last week, these guys closed two trades. The screenshots talks .....I don't say anything. First screenshot is from my demo account. see history account. see stop loss..... Second screenshot is from live account with Dukascopy.....they closed all trades. Amazing, why ???????????????????????????????? {image} {image}
I was in this trade too, and made it al the way down, all CAD pairs are hot now with the Oil having so much volatility.
BUT I do not place stops cause some of these pairs at 5pm Est have insane spreads and your stop will be hit(been there)
It also depends on the broker but some brokers have up to 50 pip spreads on NZD pairs between 5pm and 6pm....
So if it was around that time it was the spread widening for sure
Those who don't believe in magic will never find it
  • #13
  • Mar 13, 2022 9:00am Mar 13, 2022 9:00am
Quoting PayTheBid
{quote} I was in this trade too, and made it al the way down, all CAD pairs are hot now with the Oil having so much volatility. BUT I do not place stops cause some of these pairs at 5pm Est have insane spreads and your stop will be hit(been there) It also depends on the broker but some brokers have up to 50 pip spreads on NZD pairs between 5pm and 6pm.... So if it was around that time it was the spread widening for sure
Dukascopy is one of the better brokers out there, widening its spreads this scale will clear tight stop losses, which allows them to keep traders money.

Not clean business for sure.
I would also close my account.
  • #14
  • Mar 13, 2022 9:11am Mar 13, 2022 9:11am
Quoting Jolita
{quote} Dukascopy is one of the better brokers out there, widening its spreads this scale will clear tight stop losses, which allows them to keep traders money. Not clean business for sure. I would also close my account.
According to what he says the price was at 8790 so his stop was 15 pips away max, if that happened at 5pm it is 100% that was the reason
that he got stopped out, and that is not a big spread for 5pm on the NZDCAD
Those who don't believe in magic will never find it
  • #15
  • Mar 13, 2022 9:16am Mar 13, 2022 9:16am
Quoting PayTheBid
{quote} According to what he says the price was at 8790 so his stop was 15 pips away max, if that happened at 5pm it is 100% that was the reason that he got stopped out, and that is not a big spread for 5pm on the NZDCAD
when trading junk pairs, high spread is pretty possible.
WaBaS Where are Buyers and Sellers
  • #16
  • Edited 9:58am Mar 13, 2022 9:30am | Edited 9:58am
Quoting PayTheBid
{quote} According to what he says the price was at 8790 so his stop was 15 pips away max, if that happened at 5pm it is 100% that was the reason that he got stopped out, and that is not a big spread for 5pm on the NZDCAD
Agree, but still spread increase should reflect on the chart. We need the proof. Do you trade Dukascopy?
  • #17
  • Mar 13, 2022 10:03am Mar 13, 2022 10:03am
euroswiss you can submit query with Trust Pilot, here is the link.

https://uk.trustpilot.com/review/dukascopy.com
  • #18
  • Mar 13, 2022 11:40am Mar 13, 2022 11:40am
Quoting Jolita
{quote} Agree, but still spread increase should reflect on the chart. We need the proof. Do you trade Dukascopy?
100% it should reflect on the chart if you have the ask option on
I trade for over 20 years so at some point in time I have traded with Dukascopy,
but that would have been long time ago. I tested so many brokers in my early
years before I narrowed them down to 2-3 solid ones
Those who don't believe in magic will never find it
  • #19
  • Mar 14, 2022 2:53am Mar 14, 2022 2:53am
Quoting Jolita
euroswiss you can submit query with Trust Pilot, here is the link. https://uk.trustpilot.com/review/dukascopy.com
Thank you all, for answers and ideas.
  • #20
  • Mar 14, 2022 4:14am Mar 14, 2022 4:14am
In fact, most of the orders that are forced to close are probably due to spreads and margin ratios
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