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MT4 not responding

  • #1
  • First Post: Feb 14, 2022 12:08pm Feb 14, 2022 12:08pm
I have attached an indicator - Renko bars, and MT4 has stopped responding, this is due to some setting on indicator.
The MT4 starts with the last profile - and it is this which is causing the issue.

HOW Do I delete this profile? as I cannot do it via File> profile
Any help will be appreciated, as I have created many profiles and templates and do not want to re instal mt4
HELP!
  • #2
  • Feb 14, 2022 1:28pm Feb 14, 2022 1:28pm
I was in a similar situation some time ago, the trouble is to localize the mt4 terminal folder, but you can try this (using windows10), but other systems will be similar?.

Go to File explorer,
Local Disk C,
Then check on this folders, one by one to localize your Metatrader folder..
Program files,
Program Files (x86),
Users,
Windows...
after you localized you Metatrader system, go to "profiles' (you need to look and find this folder),and delete the whole profile folder (the last one) or go to this last profile, open it and delete the last template in this profile, the templates in the profile folder looks like;
chart01.CHR
chart02.CHR
chart03.CHR
chart04.CHR <<<<<<start deleting this one, after deleted open terminal to see what happen. good/ ok, not good? delete the next one, etc

that's it
Good luck
"Great Men are not born great, They Grow Great."
  • #3
  • Feb 14, 2022 3:18pm Feb 14, 2022 3:18pm
Quoting fxguru2010
I have attached an indicator - Renko bars, and MT4 has stopped responding, this is due to some setting on indicator. The MT4 starts with the last profile - and it is this which is causing the issue. HOW Do I delete this profile? as I cannot do it via File> profile Any help will be appreciated, as I have created many profiles and templates and do not want to re instal mt4 HELP!
SOLUTION: delete the following file from your MT4 folder (it will automatically add it back when MT4 restarts)

C: Program Files MT4 folder: config: terminal.ini

It basically resets the terminal initialization file

Give that a go!

https://www.forexfactory.com/thread/...07#post5347307

https://www.forexfactory.com/thread/...7#post13218707

Always save the Default profile with only 1 plain chart

And use a separate Profile for your trading charts in case of this situation(s)

And I hope you are using Templates to save your work

Good Luck
It takes a lot for me to IGNORE you, but you can try.
  • #4
  • Feb 14, 2022 3:34pm Feb 14, 2022 3:34pm
another reason might be to have too many pairs in the market watch... maybe Erebus gave the best advise, but still, always hide the unused pairs in the market watch + set an individual cpu/node for EACH working mt4.
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Maadik Hugiis. IQ 69.
  • #5
  • Feb 14, 2022 4:26pm Feb 14, 2022 4:26pm
Thanks guys, really appreciate, will give it a try
  • #6
  • Feb 15, 2022 10:46am Feb 15, 2022 10:46am
Quoting fxguru2010
Thanks guys, really appreciate, will give it a try
You can still log in to a non-existent account. Without data, it's easier to make changes.
Please excuse the bad English via Google Translate.
  • #7
  • Feb 15, 2022 3:20pm Feb 15, 2022 3:20pm
Quoting dokopy
{quote} You can still log in to a non-existent account. Without data, it's easier to make changes.
But once he logs back to the current account the terminal will reset back to how it was when he switched accounts
  • #8
  • Feb 15, 2022 11:31pm Feb 15, 2022 11:31pm
Quoting Kefada
{quote} But once he logs back to the current account the terminal will reset back to how it was when he switched accounts
You do not have to log in until the setting errors have been fixed.
Please excuse the bad English via Google Translate.
  • #9
  • Feb 16, 2022 10:12am Feb 16, 2022 10:12am
Hi Guys Managed to sort it out. Basically the problem was on the Renko Indicator on US30, instead of a block size of 1000, I had put it as 10, so it was constantly processing so crashing MT4. I used the following and it worked.

 

  1. I then logged into another MT4 account
  2. File > Open data Folder
  3. Then hit the back button
  4. This took me to each metaquotes terminal
  5. Here i individually looked at the each terminal ( I have several MT4 brokers)
  6. Finally found the PROFILE file, Deleted it, and Restart
  7. It opened with the default folder.

Probably long winded, but it worked. Thought would share this in case anyone gets into problems like mine.

  • #10
  • Jul 11, 2025 4:21am Jul 11, 2025 4:21am
Quoting Erebus
{quote} SOLUTION: delete the following file from your MT4 folder (it will automatically add it back when MT4 restarts) C: Program Files MT4 folder: config: terminal.ini It basically resets the terminal initialization file Give that a go! https://www.forexfactory.com/thread/...07#post5347307 https://www.forexfactory.com/thread/...7#post13218707 Always save the Default profile with only 1 plain chart And use a separate Profile for your trading charts in case of this situation(s) And I hope you are using Templates...
Thank you!!! This has been a lifesaver!
  • #11
  • Jul 11, 2025 5:05am Jul 11, 2025 5:05am
Quoting fatolepig
{quote} Thank you!!! This has been a lifesaver!
Good to hear that helped.

Here is where to find all your Metatrader files. Note: Tell Windows to show hidden folders / files.
Each of the long file names on the right is a MT install, you can find Profiles, Templates, etc.
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In the Community folder, you can delete every ".dat" file when there are problems.
Usually just the highlighted file when you cannot connect to the MQL5 store.
Usually when you do a new install and need to install purchased indictors and EA's.
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It takes a lot for me to IGNORE you, but you can try.
  • #12
  • Last Post: Jul 11, 2025 5:27am Jul 11, 2025 5:27am
Quoting Erebus
{quote} Good to hear that helped. Here is where to find all your Metatrader files. Note: Tell Windows to show hidden folders / files. Each of the long file names on the right is a MT install, you can find Profiles, Templates, etc. {image} In the Community folder, you can delete every ".dat" file when there are problems. Usually just the highlighted file when you cannot connect to the MQL5 store. Usually when you do a new install and need to install purchased indictors and EA's. {image}
Great stuff! Thanks again!
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