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IC Markets or FP Markets?

  • #81
  • Dec 1, 2020 12:09am Dec 1, 2020 12:09am
Quoting Erebus
Can't trust these guys for one second, these transactions are NOT made by me, they just appeared. Looks like an Adjustment was being made, probably on the wrong account Then an hour later they realized the Adjustment was the wrong way Then another half-hour later, they thought, oh, that's the wrong account It's just so wrong! No email associated with any of those transactions, Live Chat started an Investigation But the Account Team will take 24 hours to get back to me {image}

And here is the absolutely USELESS and disgusting email from the "investigation" (account XXXX is mine)

Dear Client,

Please find the requested information below:

$162.34 paid into agent account 312935 from trading account XXXX

$8.00 paid into agent account 500254 from trading account 500254.

Thank you,

If you have any further inquiries please do not hesitate to contact us.


Farking ridiculous, for a start, it wasn't paid into, it was WITHDRAWN from my account.

And the line about $8.00, nothing to do with my account at all, totally random BS.

So what is an AGENT? Live Chat says it is an IB of course.

But I'm with Cashback Forex and they give me a monthly payback, not take money out.

The only logical explanation to my mind is that this a legitimate transaction BUT in a completely wrong account.

Dropped the Live Chat and got on the phone; they are to call me back shortly, stay tuned.

I already made a 100% withdrawal request for my smaller account, online.
It takes a lot for me to IGNORE you, but you can try.
  • #82
  • Dec 1, 2020 5:00am Dec 1, 2020 5:00am
Quoting Erebus
{quote} And here is the absolutely USELESS and disgusting email from the "investigation" (account XXXX is mine) Dear Client, Please find the requested information below: $162.34 paid into agent account 312935 from trading account XXXX $8.00 paid into agent account 500254 from trading account 500254. Thank you, If you have any further inquiries please do not hesitate to contact us. Farking ridiculous, for a start, it wasn't paid into, it was WITHDRAWN from my account. And the line about $8.00, nothing to do with my account at all, totally random...
which broker are you talking about?
  • #83
  • Dec 1, 2020 2:24pm Dec 1, 2020 2:24pm
Quoting fuadik88
{quote} which broker are you talking about?
Oh yeah, missed that, IC Markets

I had never actually taken much notice of FP Markets but in the process of changing over

Everything works fine and they are with Cashback Forex also

Cheers

UPDATE:

Thank you for your patience,

Please be advised that you will be credited the missing amount to your trading account XXXX in the next 24 hours.

We will send you a confirmation once we have credited the amount back to your trading account.

Please accept our apologies regarding this matter.

If you have any further inquiries please do not hesitate to contact us.
It takes a lot for me to IGNORE you, but you can try.
  • #84
  • Dec 2, 2020 7:27pm Dec 2, 2020 7:27pm
Quoting Erebus
{quote} Oh yeah, missed that, IC Markets I had never actually taken much notice of FP Markets but in the process of changing over Everything works fine and they are with Cashback Forex also Cheers UPDATE: Thank you for your patience, Please be advised that you will be credited the missing amount to your trading account XXXX in the next 24 hours. We will send you a confirmation once we have credited the amount back to your trading account. Please accept our apologies regarding this matter. If you have any further...
It is ridiculous, you should get money by using an IB, not pay it out.

Did they credit the money back?
Forex, my love!
  • #85
  • Dec 3, 2020 1:43am Dec 3, 2020 1:43am
Quoting TaoJin88
{quote} It is ridiculous, you should get money by using an IB, not pay it out. Did they credit the money back?
Yes, they did but never gave any explanation for those transactions. It must have been meant elsewhere is all I can see.

I have withdrawn all funds and moved to another broker, thanks for your concern.

It takes a lot for me to IGNORE you, but you can try.
  • #86
  • Dec 13, 2020 12:58am Dec 13, 2020 12:58am
Sorry OOT,

How about axitrader?

Cause I trade with OctaFX.
Still looking for broker in Australia.

FP, IC and Axi....

Why Axi is so underspoken?
Actually FP doesn't have Indonesian language into their website.

IC and Axi have.....
  • #87
  • Jan 3, 2021 10:22pm Jan 3, 2021 10:22pm
I'll just post this here for general knowledge, it's a Friday candle on the MT4 demo account only

As you know, Friday was 01-01-2021 so a bank holiday all around

Seems like they did a test or something, only on the JPY cross pairs, around 8 pips

I noticed because I have an indicator for the previous day High and Low, stripped everything else off the chart

I contacted Live Chat, they will get back to me...

Attached Image (click to enlarge)
Click to Enlarge Name: 2021-01-04_14-03-27.jpg Size: 183 KB
It takes a lot for me to IGNORE you, but you can try.
  • #88
  • Last Post: Jan 20, 2021 6:33am Jan 20, 2021 6:33am
Hi people,

I've been using ICM since 2019. Didn't have any problem with depositing or withdrawing, but recently they've changed their withdrawal policy. They don't accept debit or credit card for withdrawals.
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