Opinions on Dukascopy please

I am in the UK and trade mainly the S&P these days and have been testing a demo platform with Pepperstone and FP Markets.

I was with Pepperstone in Australia for a few years and I always found their customer service quite good. Not so good now unfortunately, they do take many days for a reply which is coming from Cyprus.

FP Markets do not have a negative balance protection which puts me off.

So I thought I would do a search for a broker that may have higher charges but is not a so called bucket shop.
Dukascopy is one I am trying out now, on their website it says use of EA's are allowed, it was working fine for a few hours but now I am getting an error message saying EA's are not allowed. I have emailed customer support but wondered if any Dukascopy users here use EA's.

One thing I am not keen on is the £15 fee for a withdrawal. Not so bad if you are withdrawing a few 000 but if making regular smaller withdrawals it is not worth it.

I was trading with Dukas and their fees are steeper than most but trading smaller lots and scalping is fine, I didn't have a problem with entries and exits on a small account.

However that experience was 4 years ago so I don't know what they are like now. I chose them because they were well capitalised and regulated. At the time.

Hey bud, with pepperstone, do you have a razor account?

is the commission on a razor account 0.75 cents for a mini lot? Seems steep, spreads are very low but bound to eat your profits if you are scalping for a couple of pips.

How's live trading with them if I can ask?

I have not had a live account with Pepperstone since 2016, they were good and customer service even though it came from Australia was quick.
I traded Forex then and was not successful.

Now I am Index trading with a demo account, new regulations mean I can only get 1:30 leverage where I would prefer 1:100.
Customer service is rubbish and slow. My EA is profitable on the demo but I am not keen to go live with them.

Hence my question about Dukascopy, the EA worked fine yesterday, then I get the error message. No reply from customer services.
Yesterday when I opened the demo I thought I would test the speed of customer services and got a very fast response.
I can get 1:100 with them but if I cannot use the EA I am not interested, also the £15 withdrawal fee is steep.

Not sure who to try next.