Hi im new to forex and had just open a mini acct with fxcm.
Problem on day 1.
- I cant close my open position (buy - eur/usd) when it time to earn as lil as $8
due to some technical software error. Cant even set the limit or stop.
- Request help on live support but they seem unsure what is the problem and told me to give a call to their office for a quick close and also to retified the problem.
- I called their office which suppose to be located in singapore but the office is close.
- Start to panic although i might just lose a lil of money
so i tried to figure out myself on how to close it.
- Instead of click close, i click (Sell - eur/usd) and it overwrite my current open position.
Thats so close i still manage to grab away $3 lol
Is this the actual way playing with such error? It seem to work for me.
Btw im fr singapore and totally new to forex so pardon me if im weird.
Cheers
Problem on day 1.
- I cant close my open position (buy - eur/usd) when it time to earn as lil as $8

- Request help on live support but they seem unsure what is the problem and told me to give a call to their office for a quick close and also to retified the problem.
- I called their office which suppose to be located in singapore but the office is close.
- Start to panic although i might just lose a lil of money

- Instead of click close, i click (Sell - eur/usd) and it overwrite my current open position.

Is this the actual way playing with such error? It seem to work for me.
Btw im fr singapore and totally new to forex so pardon me if im weird.
Cheers