FXCM with Sierra Charts - Discussion and alternatives | Forex Factory

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FXCM with Sierra Charts - Discussion and alternatives

  • #1
  • First Post: Mar 10, 2020 9:01am Mar 10, 2020 9:01am
They are pushing way too much to try and be 'advanced' but cannot fix simple glitches with their system.

I have a log of about 30, small and dumb issues I have been posting on their support board. Nearly all of which have been taken on and implemented, to their defense. But a lot of my own energy has been expended.. I should almost be a contributor to their software. haha!

I have been with them five years.. and just as a normal, day-to-day user, some things are getting exhausting. Does anyone know any alternatives? Ideally something that integrates with FXCM, and supports multi-chart interaction.
  • #2
  • Mar 11, 2020 8:56pm Mar 11, 2020 8:56pm
I use Ninjatrader with FXCM.
I cant really fault either. They are great.
Why is a Raven like a Writing Desk?
  • #3
  • Mar 12, 2020 1:52am Mar 12, 2020 1:52am
Quoting Rastus81
I use Ninjatrader with FXCM. I cant really fault either. They are great.
Yes I'm just looking into them now.. looks like a great alternative.

Have you ever tried Sierra?
  • #4
  • Mar 21, 2020 10:15am Mar 21, 2020 10:15am
Quoting Blad4
{quote} Yes I'm just looking into them now.. looks like a great alternative. Have you ever tried Sierra?
I have FXCM and LMAX with Sierra.

Generally I trade with LMAX, but haven't seen any issues with FXCM too. The only issue with FXCM, is that when trading through Sierra, only Sierra can control the trades ( with LMAX, you can always check on their web client ).

Also Sierra with FXCM is interesting, since Sierra allows stops to trigger on the opposite side ( meaning the wider they spread their ... spreads, the safer your stop is ).
  • #5
  • Mar 21, 2020 2:08pm Mar 21, 2020 2:08pm
Quoting pereiraalex
{quote} I have FXCM and LMAX with Sierra. Generally I trade with LMAX, but haven't seen any issues with FXCM too. The only issue with FXCM, is that when trading through Sierra, only Sierra can control the trades ( with LMAX, you can always check on their web client ). Also Sierra with FXCM is interesting, since Sierra allows stops to trigger on the opposite side ( meaning the wider they spread their ... spreads, the safer your stop is ).
FXCM, their spread-betting account? Yes, it is a big pain that the Sierra integrated account is completely separate to the rest of Sierra, glad that LMAX is different.

When you mean stops on the opposite side, are you referring to the bid or ask needing to touch a stop order?
  • #6
  • Mar 21, 2020 2:41pm Mar 21, 2020 2:41pm
Quoting Blad4
{quote} FXCM, their spread-betting account? Yes, it is a big pain that the Sierra integrated account is completely separate to the rest of Sierra, glad that LMAX is different. When you mean stops on the opposite side, are you referring to the bid or ask needing to touch a stop order?
I meant the "normal" CFD non ndd active account. Don't know about their spread betting account, since I am not from the UK ( I believe its UK only for most brokers ).

yes, stops on opposite side, mean that instead of a sell stop trigger on bid, it would trigger on ask, and vice versa. protects you against the variable spreads ( no more spread widening stops triggering ), but at the cost of slightly worse price ( since order will be executed on bid price still )
  • #7
  • Mar 21, 2020 3:14pm Mar 21, 2020 3:14pm
Ah OK, I see.

On a different note, see how you naturally called it a "normal" CFD account.. I have a dispute open with them which I may need to open a thread here about. I wonder, have you had any interactions with their customer service?
  • #8
  • Mar 21, 2020 6:20pm Mar 21, 2020 6:20pm
Quoting Blad4
Ah OK, I see. On a different note, see how you naturally called it a "normal" CFD account.. I have a dispute open with them which I may need to open a thread here about. I wonder, have you had any interactions with their customer service?
I called it normal, because I never used spread betting, nor am allowed to. Also normal in terms that its not the mt4 account, and also its the non hedging account ( actually, shouldn't have called it normal, since I think that hedging is normal account ).

Yes, so far don't remember having much issues, but don't really recall anything special in terms of bad service.
  • #9
  • Last Post: May 26, 2021 3:35pm May 26, 2021 3:35pm
Quoting pereiraalex
{quote} I have FXCM and LMAX with Sierra. Generally I trade with LMAX, but haven't seen any issues with FXCM too. The only issue with FXCM, is that when trading through Sierra, only Sierra can control the trades ( with LMAX, you can always check on their web client ). Also Sierra with FXCM is interesting, since Sierra allows stops to trigger on the opposite side ( meaning the wider they spread their ... spreads, the safer your stop is ).
How do you change your lot size in Sierra?
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