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ExNess 2,460 replies

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EXNESS official representative

Quoting Skyking
Be careful with this broker. It is no longer possible to withdraw money to Neteller, Skrill and Bank transfer. Constant server problems and a very large ping have a significant impact on trading.
You are absolutely correct. 100% scam broker.
Quoting salimc
{quote} You are absolutely correct. 100% scam broker.
EXNESS might not be the best forex broker around but as long as EXNESS remains regulated by CySEC I trust it. The reason I say this is that I had a broker regulated by CySEC that went bankrupt and I got all my money back within three months.
Quoting salimc
{quote} You are absolutely correct. 100% scam broker.
Good day, salimc!

Exness is one of the leading market players in Forex Trading.
We provide more than 120 trading instruments to our clients including currency pairs, metals, energies, cryptocurrencies and indices.

We’ve earned the trust of our clients by providing high quality services and transparency.
You can easily access financial reports and tick history on our website.
We focus on building lasting relationships with clients and partners.

If you've faced any difficulties, please contact us at [email protected].

Thank you!
Hello Exness,

Can you please explain why my STOP LOSS which was 30 Pips away from current market price was hit on your server time 2019-12-26 22:05:23 when the GBP/USD prices was 1.29981 1.2999 and my STOP LOSS was at 1.30220 , 1.30300 which 30 pips away .



I am unable to get a satisfactory answer from you support .

Please help resolve.

Thank You
Quoting GANESH
Hello Exness, Can you please explain why my STOP LOSS which was 30 Pips away from current market price was hit on your server time 2019-12-26 22:05:23 when the GBP/USD prices was 1.29981 1.2999 and my STOP LOSS was at 1.30220 , 1.30300 which 30 pips away . I am unable to get a satisfactory answer from you support . Please help resolve. Thank You
Hello, dear client!

Please, provide more details for analysis. We would require an account number, secret word, order number and log files of your terminal.

You can send all the information at [email protected].
We'll get in touch with you as soon as we receive an email.

Thank you, and have a great weekend ahead!
Quoting EXNESS
{quote} Hello, dear client! Please, provide more details for analysis. We would require an account number, secret word, order number and log files of your terminal. You can send all the information at [email protected]. We'll get in touch with you as soon as we receive an email. Thank you, and have a great weekend ahead!
Hi,

The issue is resolved and the losses reimbursed . Thank You
Quoting GANESH
Hello Exness, Can you please explain why my STOP LOSS which was 30 Pips away from current market price was hit on your server time 2019-12-26 22:05:23 when the GBP/USD prices was 1.29981 1.2999 and my STOP LOSS was at 1.30220 , 1.30300 which 30 pips away . I am unable to get a satisfactory answer from you support . Please help resolve. Thank You

UPDATE : Issue resloved .
Quoting GANESH
{quote} UPDATE : Issue resloved .
Always nice to see a broker related issue solved. Some brokers take forever or give you the run around.
What on earth will make a mt4 platform running on profit be force close by the broker and have original deposit and profit wipe off with no good explanation from the broker .i want to know possible reasons to this and what I should do in this case .
Quoting profitbank
What on earth will make a mt4 platform running on profit be force close by the broker and have original deposit and profit wipe off with no good explanation from the broker .i want to know possible reasons to this and what I should do in this case .
FPA scam alert might be a good place to start. Are you screen recording everything you see? Not really any good reason for these things to happen, but good proof is a good way of getting a half-decent broker to reverse such poor decisions.

Quoting Hutch
{quote} EXNESS might not be the best forex broker around but as long as EXNESS remains regulated by CySEC I trust it. The reason I say this is that I had a broker regulated by CySEC that went bankrupt and I got all my money back within three months.

who was this bankrupt company that you got all your money back?

CySec regulation? Ha Ha Ha. IronFx et al are still in live operation!
Quoting forevermaat
{quote} FPA scam alert might be a good place to start. Are you screen recording everything you see? Not really any good reason for these things to happen, but good proof is a good way of getting a half-decent broker to reverse such poor decisions. {quote} who was this bankrupt company that you got all your money back? CySec regulation? Ha Ha Ha. IronFx et al are still in live operation!
CySec is better than FPA for reimbursing customers in a timely manner. I had a bust broker with both. Notesco Financial Services Ltd is the owner of IronFx and there is an ongoing investigation regarding that company.
Quoting forevermaat
{quote} FPA scam alert might be a good place to start. CySec regulation? Ha Ha Ha. IronFx et al are still in live operation!
IronFx's management think it's the best broker in the world in accordance with their advertisements on FF. You be the judge
In line with changes in our strategic direction, please be aware that from the 18th of February 2020, Exness will no longer offer services to retail clients in your region.
Here’s what you need to know:

  1. Your client agreement (as well as the partnership agreement, if applicable) with the company will cease to be valid on the 18th of February 2020 and it will not be possible to open any new positions after this date.
  2. You must close any positions that you have open by the 18th of February 2020. In the event that any positions are still open on this date, they will be automatically closed by the company at the prevailing market price.
  3. If your account balance is positive after all positions are closed, you should make a request to withdraw your funds.

We would like to apologise for any inconvenience this decision may cause and thank you in advance for your understanding.
If you have any questions whatsoever, please get in touch with our helpful Support Team.
Warmest regards,
The Exness Team

This really sucks
Quoting Robst3r
In line with changes in our strategic direction, please be aware that from the 18th of February 2020, Exness will no longer offer services to retail clients in your region. Here’s what you need to know: Your client agreement (as well as the partnership agreement, if applicable) with the company will cease to be valid on the 18th of February 2020...
Which country is that?
Risk Management is of utmost importance!
Quoting RCtrader
{quote} Which country is that?
The Netherlands since Robst3r trades from that country.
Quoting salimc
{quote} You are absolutely correct. 100% scam broker.
Do you have any proofs? Like I wrote in another thread, I have more than 45k$ w them right now, never had one single issue. Heres my member area: https://photoshar.in/exness-40-000-usd-member
I would very much appreciate if the Exness Representative would explain why the changes below are required and also for which countries they apply:

In line with changes in our strategic direction, please be aware that from the 18th of February 2020, Exness will no longer offer services to retail clients in your region.
Here’s what you need to know:

  1. Your client agreement (as well as the partnership agreement, if applicable) with the company will cease to be valid on the 18th of February 2020 and it will not be possible to open any new positions after this date.
  2. You must close any positions that you have open by the 18th of February 2020. In the event that any positions are still open on this date, they will be automatically closed by the company at the prevailing market price.
  3. If your account balance is positive after all positions are closed, you should make a request to withdraw your funds.


We would like to apologise for any inconvenience this decision may cause and thank you in advance for your understanding.
If you have any questions whatsoever, please get in touch with our helpful Support Team.
Warmest regards,
The Exness Team

Quoting salimc
{quote} You are absolutely correct. 100% scam broker.
Be careful with your comment, I've been doing with them since 2010, never had anny issue.
Quoting saveinves
{quote} Be careful with your comment, I've been doing with them since 2010, never had anny issue.

Even I have never had a problem with them . Only once there was a issue which was resolved .
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