Dukascopy - 3000 Pips spike on GBP/JPY? | Forex Factory

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Dukascopy - 3000 Pips spike on GBP/JPY?

  • #1
  • First Post: Edited Dec 3, 2019 4:00am Apr 6, 2019 9:40am | Edited Dec 3, 2019 4:00am
Hi,

Can someone explain me what's going on here?
One is demo account, the other is live.

Attachment g
  • #2
  • Apr 6, 2019 9:44am Apr 6, 2019 9:44am
Attached Image (click to enlarge)
Click to Enlarge Name: Capture13213.PNG Size: 20 KB


Here, a bit clearer to see
  • #3
  • Apr 6, 2019 9:56am Apr 6, 2019 9:56am
Its easy. If you see weird feeds like that you only have change broker...
Try don't lose pants never...
  • #4
  • Apr 6, 2019 10:09am Apr 6, 2019 10:09am
It looks like a data feed issue in WK chart. It looks normal at daily chart. Try open the chart again on Monday open. As far as I know, such issue occasionally happens to other brokers as well especially during weekends.
Attached Image (click to enlarge)
Click to Enlarge Name: 2019-04-07 00-10-00.png Size: 244 KB
Simplicity is the ultimate sophistication - Leonardo da Vinci
  • #5
  • Apr 11, 2019 11:45am Apr 11, 2019 11:45am
Quoting heispark
It looks like a data feed issue in WK chart. It looks normal at daily chart. Try open the chart again on Monday open. As far as I know, such issue occasionally happens to other brokers as well especially during weekends. {image}
Do you still have the 3000 pips spike on the WK chart? I still do
  • #6
  • Apr 11, 2019 1:49pm Apr 11, 2019 1:49pm
Quoting synotaxidae
{quote} Do you still have the 3000 pips spike on the WK chart? I still do
No, it's gone on my chart. Try clean up the cache and contact Client Support if you still have the issue.
Attached Image (click to enlarge)
Click to Enlarge Name: 2019-04-12 03-48-32.png Size: 207 KB
Simplicity is the ultimate sophistication - Leonardo da Vinci
  • #7
  • May 11, 2019 3:10pm May 11, 2019 3:10pm
Quoting synotaxidae
{quote} Do you still have the 3000 pips spike on the WK chart? I still do
You should better change your broker. don't you use SL?
  • #8
  • May 12, 2019 8:15am May 12, 2019 8:15am
Quoting salimc
{quote} You should better change your broker. don't you use SL?
Regarding the SL, I use it only in case of high leveraged trades. If the real leverage is 1:1 then I don't need a SL. Keep in mind that SL will almost certainly never save you from huge spikes such as EUR/CHF one in 2015.
  • #9
  • May 12, 2019 3:31pm May 12, 2019 3:31pm
Quoting synotaxidae
{quote} Regarding the SL, I use it only in case of high leveraged trades. If the real leverage is 1:1 then I don't need a SL. Keep in mind that SL will almost certainly never save you from huge spikes such as EUR/CHF one in 2015.
I have blown many accounts without SL. It's your money. So don't blow away your money. I know professional traders and each of them uses SL. Also Never trade CHF pairs. Any moment there can be another 2015!!
  • #10
  • May 15, 2019 9:13am May 15, 2019 9:13am
It is a data feed issue and you should contact support, but if you don't have any trades interfered it's not a big deal! Most respected brokers. I believe Dukascopy included don't play tricky games with their customers with fake feeds, because they are quite easy to see. Unfortunately there are other small tricks they can play, like overnight widening of spreads, especially on exotic pairs with less liquidity. Sometimes this is real phenomenon, sometimes it is up to the broker to decide will they widen the spread or not.

I suppose all of you know we are trading against our brokers, not against the market itself in all Forex/CFD simulated environments, but if brokers prefer to keep their integrity intact better not playing small tricks. These days it is very easy to switch your broker and never look back. I hope this is a data issue, because I have some respect toward Dukascopy, played with them a lot in the past and never get serious issues.
  • #11
  • May 17, 2019 1:15am May 17, 2019 1:15am
Actually they use another server for demo accounts, that's why it doesn`t matter. Most important is data from live.
  • #12
  • Dec 19, 2019 6:10am Dec 19, 2019 6:10am
Quoting Nikolas84
It is a data feed issue and you should contact support, but if you don't have any trades interfered it's not a big deal! Most respected brokers. I believe Dukascopy included don't play tricky games with their customers with fake feeds, because they are quite easy to see. Unfortunately there are other small tricks they can play, like overnight widening of spreads, especially on exotic pairs with less liquidity. Sometimes this is real phenomenon, sometimes it is up to the broker to decide will they widen the spread or not. I suppose all of you know...
This has been my exact sentiment for years until now...

https://www.forexfactory.com/showthr...2#post12670282

Unfortunately after I get this resolved I may have to look for another broker. Which makes little sense given how trustworthy Duksascopy have always seemed
  • #13
  • Dec 21, 2019 1:56am Dec 21, 2019 1:56am
Is dukacopy available for retail traders? And do they allow 200 USD deposit to open an account?
  • #14
  • Last Post: Dec 22, 2019 2:17am Dec 22, 2019 2:17am
Quoting Lk009
Actually they use another server for demo accounts, that's why it doesn`t matter. Most important is data from live.
yes real data is still more reliable on demo data. There are some places that sell data called dukacopy but don't know if they say it's true
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