Did any FF members have a problem with Colmex Pro?

Hello FF users,

I had recently just opened up an account with Colmex Pro, and had used it for 2 months. In this 2 months everything was horrible, especially the salesperson/account manager who are not reliable in their information; however the person on the live chat was more useful then the persons on the phone and skype, because they are very careful on what they are typing.

Just a heads up to people who are thinking to open an account with them, make sure to ask them what type of forex account are they providing, ecn?stp?etc. If they give either one, have them send you the pips/commission differences for every pairs that is available for trading. After that have them sign the account form to stick to their words in regards to pips/commissions. Mark my word, if you do not you will have trouble sooner or later, this apply to you if you are profitable on weekly basis and withdrawing profit weekly as well.

Also, please be aware there is a flat $15 USD (maybe variable) depending on the amount of deposits, in which they do not state it on their website. (yeah yeah on terms and conditions/etc on your invisible ink)

I had attached the withdrawal document which is almost impossible to find in the website.​

*The username is your MT4 account for FOREX.*

Now, during the disputes they kept stating that they are regulated. I replied to them 'So What? If you guys are not following the regulation, it is you that is representing the company and you are the one dishonoring the rules and regulations, what does this have to do with your company'?

Of course, they tried their Jordan Belfort thing which does not work on me, because I worked at wealth management and capital market in Bay street and Wall Street, as I smell shit miles away. Probably in a day or two, a new user will comment shit in this post, again I applaud the PR, you know who I am check your email, probably you deleted it before you boss caught on ain't it?

The greatest RED FLAG I had encountered is that they require you to submit PASSPORT + identity document + 2 proof of address. To combat fraudulent account, in spite of meeting the regulations in regards to opening an account with the brokerage. Seems like they are the one stealing my identity, as I recently just had my name changed legally to protect myself. That is how scary these people are, I recently opened account with CMC Markets + several reputable brokers with REAL histories. All they took was my driver license and proof of address, no bullshit. Or probably just a hidden agency or employee, recording our identity and sharing with the agencies.

Listen, I don't give shit about your side businesses at least provide reasonable support to traders, that way it will fly under the radar yeah?

All we care is transparent terms and conditions easily seen on the website, and being able to withdraw dough from the account. Seriously, don't mess with our way of living.

Did did you ever have any problems withdrawing your money from them? I was thinking about opening an account with them but I’m having second thoughts after reading multiple bad reviews. Their platform is exactly what I need though, especially the level 2. Their commissions are high but I suppose that’s the price you pay for a broker with real market spreads and a level 2? I’m in two minds so some advice would be appreciated. Do you think their whole company is a scam and that you’re not getting any of your money back or that they’re just very difficult to deal with?

They seem to be quite shady.
CySEC recently fined them with 50,000 EUR for providing financial services in the country without meeting all the legal requirements, and more specifically, those relating to outsourcing critical operational functions or investment services/activities. Apparently they also failed to “to avoid undue additional operational risk” when relying on a third party for the performance of investment services or activities.
There are more trustworthy companies out there.

Stay away from them.

Certainly. I don't touch brokers that have been fined or warned about by regulators with a ten-foot pole.