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EXNESS official representative

  • #1,041
  • Dec 12, 2018 4:35am Dec 12, 2018 4:35am
Quoting terminator12
{quote} Yes , NZDCAd is now trading , Thanks , Please do XRPUSD for all of us ,
It seems they added XRP ! I see it on my webterminal = https://photoshar.in/exness-xrpusd-webterminal
  • #1,042
  • Dec 16, 2018 9:49am Dec 16, 2018 9:49am
Quoting rockthepips
{quote} It seems they added XRP ! I see it on my webterminal = https://photoshar.in/exness-xrpusd-webterminal
Still cannot trade Ripple , Its close trade , Dont understand why Exness wont open it for us ,
  • #1,043
  • Jan 3, 2019 6:24pm Jan 3, 2019 6:24pm
My large withdrawal is processed in just a few hours. So cool
  • #1,044
  • Edited 12:35pm Feb 26, 2019 12:21pm | Edited 12:35pm
I have been trading with Exness

From 8/2018 EXNESS not accepted withdrawals from my account with an amount of 29893.06USD

I do not know what the solution with them has been communicating with them more than once in the last 6 months without a solution so far
  • #1,045
  • Feb 27, 2019 1:31am Feb 27, 2019 1:31am
Quoting Magicman1
I have been trading with Exness From 8/2018 EXNESS not accepted withdrawals from my account with an amount of 29893.06USD I do not know what the solution with them has been communicating with them more than once in the last 6 months without a solution so far
Whats their reasons declined your withdrawals?
  • #1,046
  • Feb 27, 2019 4:42am Feb 27, 2019 4:42am
Quoting saveinves
{quote} Whats their reasons declined your withdrawals?
I do not know exactly, but they say it's a technical mistake but so far the problem has not been resolved
  • #1,047
  • Edited 6:49am Apr 10, 2019 5:40am | Edited 6:49am
I have been positive about Exness for years and have traded with them quite harmoniously. But now, due to some regulation change, the Skrill deposit/withdrawal options vanished form their site, just like that. Without warning. Now this is absolutely customer unfriendly. I contacted customerservice through live chat:

Ex: I confirm that you will be no longer able to use Skrill and Neteller
Me: ah ok, interesting. A notice before the event would have been nice. Now what?
Ex: You can use any other electronic payment system in order to withdraw, after a minimum deposit
Me: Ok, well thanks then. Of course customer friendly wise this is below zero.
Ex: Please note that we sent an email to your registered email address with the notification
Me: oh really? Do you have a date? I can look it up then
Ex: Today
Me: ToDAY! you are kidding me! Effective today, we notify you today...ok...how is that
Ex: Yes, we sent the notification today
Me: even that is not true, I searched my mail and have none!

Anyone else got this mysterious mail? Thanks!

The matter complicates, for now I have no withdrawal options anymore, I just found out. There is not even a wire withdrawal left. They only have Webmoney and Perfectmoney, of which I tried Webmoney and their half Russian/half functioning site didn't really look inviting. I couldn't even open a wallet! With the fact that the message above this one, which is way more alarming, has no response from Exness....I wonder!
  • #1,048
  • Apr 12, 2019 11:42am Apr 12, 2019 11:42am
Quoting flofri
I have been positive about Exness for years and have traded with them quite harmoniously. But now, due to some regulation change, the Skrill deposit/withdrawal options vanished form their site, just like that. Without warning. Now this is absolutely customer unfriendly. I contacted customerservice through live chat: Ex: I confirm that you will be no longer able to use Skrill and Neteller Me: ah ok, interesting. A notice before the event would have been nice. Now what? Ex: You can use any other electronic payment system in order to withdraw, after...
Why don't you complain to CYSEC !
  • #1,049
  • Apr 12, 2019 11:44am Apr 12, 2019 11:44am
Quoting kulme
My large withdrawal is processed in just a few hours. So cool
How did you make that possible?
  • #1,050
  • Apr 14, 2019 11:56am Apr 14, 2019 11:56am
Is there any representative from Exness Brokers here?
  • #1,051
  • Apr 14, 2019 11:16pm Apr 14, 2019 11:16pm
Hello fellow traders! I knew there are many Exness clients here, but something strange happen on EUR/JPY today 15/04/2019. There was a huge spike, and I checked other brokers platform to confirm, unfortunately it only Exness platform that has such spike.

Traders! Are we trader save with Exness?
It's not what you DO, it's HOW you do it.
  • #1,052
  • Apr 14, 2019 11:24pm Apr 14, 2019 11:24pm
Quoting princesammy
Hello fellow traders! I knew there are many Exness clients here, but something strange happen on EUR/JPY today 15/04/2019. There was a huge spike, and I checked other brokers platform to confirm, unfortunately it only Exness platform that has such spike. Traders! Are we trader save with Exness?
EN, EJ, & EC weird movement. Some floating trades of mine was close. But wierd always weird.
God always good for us...
Just Small Pips Return Today: na
  • #1,053
  • Apr 14, 2019 11:44pm Apr 14, 2019 11:44pm
Quoting nangkring
{quote} EN, EJ, & EC weird movement. Some floating trades of mine was close. But wierd always weird.

I contacted Exness customer center regarding the weird movement, and I was told it was a technical issue, that all the affected traders will get their money back. I wasn't in any of those trades, but all affected traders should please keep us updated on the issue. Because this is becoming suspicious and scary.

Moreso, if their is more issue you guys have been noticing about Exness, please notify us here on this platform, so we can be vigilant or find replacement.

Thanks and happy green pips week.
It's not what you DO, it's HOW you do it.
  • #1,054
  • Apr 14, 2019 11:59pm Apr 14, 2019 11:59pm
Quoting princesammy
{quote} I contacted Exness customer center regarding the weird movement, and I was told it was a technical issue, that all the affected traders will get their money back. I wasn't in any of those trades, but all affected traders should please keep us updated on the issue. Because this is becoming suspicious and scary. Moreso, if their is more issue you guys have been noticing about Exness, please notify us here on this platform, so we can be vigilant or find replacement. Thanks and happy green pips week.
I'm already contact Exness via chat too and I waiting for Exness responsible to give my money back.
God always good for us...
Just Small Pips Return Today: na
  • #1,055
  • Apr 15, 2019 12:27am Apr 15, 2019 12:27am
Quoting princesammy
{quote} I contacted Exness customer center regarding the weird movement, and I was told it was a technical issue, that all the affected traders will get their money back. I wasn't in any of those trades, but all affected traders should please keep us updated on the issue. Because this is becoming suspicious and scary. Moreso, if their is more issue you guys have been noticing about Exness, please notify us here on this platform, so we can be vigilant or find replacement. Thanks and happy green pips week.
You are right Exness movements are highly suspicious, sudden freezing of platform is one of them at a crucial point. It's not at all a technical fault, it's a deliberate practice used by Exness. I m very sad no client/trader are complaining about all these practices, right now I m using real 3 server of EXNESS.
  • #1,056
  • Apr 15, 2019 12:56am Apr 15, 2019 12:56am
I had the same problem
huge spike with uj and now my money gone. I contacted with them and ưaiting...
  • #1,057
  • Apr 15, 2019 1:17am Apr 15, 2019 1:17am
Fellow traders, we all need to come together and raise an alarm regarding this Exness issue, why is it only Exness encountering the spike from Euro pairs to USD/JPY.

EXNESS official representative here on ForexFactory, I demand and call you out for the ongoing unnecessary spike/weird price movement on some of your trading pairs such as Eur/Jpy, E/N, E/C, U/J etc. we demand for a reasonable explanation. I believe this Thread is created by Exness Representative, which you definitely receive notification on every post on this thread. You're given few hours to respond before this issue is taken to a new level.
It's not what you DO, it's HOW you do it.
  • #1,058
  • Apr 15, 2019 1:20am Apr 15, 2019 1:20am
I uploaded my pic and you can see the spike of Uj from 112 to 55 but this is purely technical error because there was no such spike happened.
Attached Image (click to enlarge)
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  • #1,059
  • Apr 15, 2019 2:05am Apr 15, 2019 2:05am
USD/JPY is so weird. The today range is 56168 and you can see this Candlestick in Monthly timeframe.
I dunno what happened but I hope some Exness staff could explain to me
TY
Attached Image (click to enlarge)
Click to Enlarge Name: ex.png Size: 213 KB
  • #1,060
  • Apr 15, 2019 4:20am Apr 15, 2019 4:20am
This is from exness real 2 server. It is really weird, if this problem is not resolved, then i will change my broker
Attached Image(s) (click to enlarge)
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Click to Enlarge Name: CADJPYmDaily.png Size: 24 KB
Click to Enlarge Name: EURAUDmDaily.png Size: 23 KB
Click to Enlarge Name: EURCADmDaily.png Size: 23 KB
Click to Enlarge Name: EURJPYmDaily.png Size: 23 KB
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