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  • Post #5,481
  • Quote
  • Jan 15, 2019 10:58am Jan 15, 2019 10:58am
  •  Toshiba
  • Joined Oct 2009 | Status: Member | 127 Posts
Getting kicked out again. Closed current trades using my iPhone.

Desk top connect lets me in and then kicked out again.
trying to chat with oanda
Managing your lot size is the key
 
 
  • Post #5,482
  • Quote
  • Jan 15, 2019 11:06am Jan 15, 2019 11:06am
  •  dandzl
  • | Joined Apr 2018 | Status: Member | 139 Posts
Quoting Toshiba
Disliked
Getting kicked out again. Closed current trades using my iPhone. Desk top connect lets me in and then kicked out again.
Ignored
i am having the same issue. both desktop and mobile are not functioning. this is happening alot lately and at critical times.
 
1
  • Post #5,483
  • Quote
  • Jan 15, 2019 11:13am Jan 15, 2019 11:13am
  •  Bjnf
  • | Joined Mar 2017 | Status: Member | 47 Posts
Everybody call or contact Oanda to complain and demand them to fix it right away.

Critical time to manage trades for Brexit Vote.
 
2
  • Post #5,484
  • Quote
  • Jan 15, 2019 11:28am Jan 15, 2019 11:28am
  •  Toshiba
  • Joined Oct 2009 | Status: Member | 127 Posts
Just got off a chat with oanda and they inform me they are having troubles with their servers. No time given when they will come back up.

Maybe they want to block trading during Brexit vote.
Managing your lot size is the key
 
3
  • Post #5,485
  • Quote
  • Jan 15, 2019 11:46am Jan 15, 2019 11:46am
  •  dchristi
  • | Joined Jan 2012 | Status: Member | 246 Posts
Quoting Toshiba
Disliked
Just got off a chat with oanda and they inform me they are having troubles with their servers. No time given when they will come back up. Maybe they want to block trading during Brexit vote.
Ignored
Exactly right. But I ask you, what the hell use is a broker that won't let you buy or sell or manage your trades?
Student of the Markets
 
3
  • Post #5,486
  • Quote
  • Jan 15, 2019 12:02pm Jan 15, 2019 12:02pm
  •  xy76
  • Joined Oct 2014 | Status: Member | 785 Posts
FxTrade down, mobile fxTrade down, Oanda live chat down, cant't get to anybody from the company on the phone. Great, just fcuking great.
 
2
  • Post #5,487
  • Quote
  • Jan 15, 2019 12:11pm Jan 15, 2019 12:11pm
  •  xy76
  • Joined Oct 2014 | Status: Member | 785 Posts
Quoting Toshiba
Disliked
Just got off a chat with oanda and they inform me they are having troubles with their servers. No time given when they will come back up. Maybe they want to block trading during Brexit vote.
Ignored
It is quite possible they want to limit their exposure because of that whole sorry Brexsh!t vote drama, but shouldn't they announce that to their customers, instead of pretending that their servers got blown off?
 
1
  • Post #5,488
  • Quote
  • Jan 15, 2019 12:13pm Jan 15, 2019 12:13pm
  •  dandzl
  • | Joined Apr 2018 | Status: Member | 139 Posts
Quoting dchristi
Disliked
{quote} Exactly right. But I ask you, what the hell use is a broker that won't let you buy or sell or manage your trades?
Ignored
It's a little too coincidental. This isn't the first time. I got taken out of GBPCAD in profit but I was trying to change sl. It cost me $. Funny.
 
 
  • Post #5,489
  • Quote
  • Jan 15, 2019 12:19pm Jan 15, 2019 12:19pm
  •  Geppy
  • Joined Sep 2007 | Status: Member | 6,871 Posts
Quoting Toshiba
Disliked
Just got off a chat with oanda and they inform me they are having troubles with their servers. No time given when they will come back up. Maybe they want to block trading during Brexit vote.
Ignored
Any word on whether they'll adjust trades? I was trying to close a position for a small loss, now it's a large loss. I can't do anything.
check out my blog: forexmademillionaire dot com
 
1
  • Post #5,490
  • Quote
  • Jan 15, 2019 12:28pm Jan 15, 2019 12:28pm
  •  Fml
  • | Joined May 2018 | Status: Member | 245 Posts
you guys are starting to see the picture

eurusd short was a bunt

wouldnt be surprised if they drag this out past the vote today

theres probably more than just dropping server going on could be tweaking their hedge while they buy time

one thing certain after a handful of times any company could rectify and prevent this from happening at this frequency

that is why things are clear
 
1
  • Post #5,491
  • Quote
  • Jan 15, 2019 12:30pm Jan 15, 2019 12:30pm
  •  Fml
  • | Joined May 2018 | Status: Member | 245 Posts
Quoting Geppy
Disliked
{quote} Any word on whether they'll adjust trades? I was trying to close a position for a small loss, now it's a large loss. I can't do anything.
Ignored
youll need to file a dispute order and they will decide
 
1
  • Post #5,492
  • Quote
  • Jan 15, 2019 12:34pm Jan 15, 2019 12:34pm
  •  dchristi
  • | Joined Jan 2012 | Status: Member | 246 Posts
Quoting dandzl
Disliked
{quote} It's a little too coincidental. This isn't the first time. I got taken out of GBPCAD in profit but I was trying to change sl. It cost me $. Funny.
Ignored
Agreed, it's no coincidence. I understand why OANDA wants to limit their exposure at times of high volatility, but I've been burned badly in the past by this practice.

OANDA is a decent broker 99% of the time. But on days like today, they will gladly take your losses, and freeze your profitable trades so they can't be closed at a profit. Probably best to be flat, and resume trading when the volatility subsides -- or get a different broker.
Student of the Markets
 
 
  • Post #5,493
  • Quote
  • Jan 15, 2019 12:37pm Jan 15, 2019 12:37pm
  •  dandzl
  • | Joined Apr 2018 | Status: Member | 139 Posts
Yes Oanda sucks. I would be up huge. Like you said they have no problem taking $ when you lose. Goddamn criminals. New broker it is. Oanda =Thieves
 
 
  • Post #5,494
  • Quote
  • Jan 15, 2019 12:49pm Jan 15, 2019 12:49pm
  •  Fml
  • | Joined May 2018 | Status: Member | 245 Posts
this is their stop loss
 
1
  • Post #5,495
  • Quote
  • Jan 15, 2019 2:34pm Jan 15, 2019 2:34pm
  •  Geppy
  • Joined Sep 2007 | Status: Member | 6,871 Posts
Hey gang, fwiw Oanda called me and asked me when I first tried contacting them, etc.

They gave me an email address (one they apparently prioritize for "premiere" customers) to send my info to and said they'd amend the trade.

I blogged about the issue initially here and will update with what comes of it all.
check out my blog: forexmademillionaire dot com
 
 
  • Post #5,496
  • Quote
  • Jan 15, 2019 3:11pm Jan 15, 2019 3:11pm
  •  Bjnf
  • | Joined Mar 2017 | Status: Member | 47 Posts
It's ok now.

A BIG QUESTION:

Anybody has the exact time it was fixed?
The exact time Oanda Platform got to work again?

Just want to know if it happened right AFTER the Brexit Vote finished.
 
 
  • Post #5,497
  • Quote
  • Jan 15, 2019 3:49pm Jan 15, 2019 3:49pm
  •  xy76
  • Joined Oct 2014 | Status: Member | 785 Posts
Quoting Bjnf
Disliked
It's ok now. A BIG QUESTION: Anybody has the exact time it was fixed? The exact time Oanda Platform got to work again? Just want to know if it happened right AFTER the Brexit Vote finished.
Ignored
I cannot tell you the exact time, but mine went back to normal a good few minutes before the vote.
 
1
  • Post #5,498
  • Quote
  • Jan 15, 2019 4:56pm Jan 15, 2019 4:56pm
  •  Bjnf
  • | Joined Mar 2017 | Status: Member | 47 Posts
Quoting Geppy
Disliked
Hey gang, fwiw Oanda called me and asked me when I first tried contacting them, etc. They gave me an email address (one they apparently prioritize for "premiere" customers) to send my info to and said they'd amend the trade. I blogged about the issue initially here and will update with what comes of it all.
Ignored
Do you mean you posted about the problem in your blog.

Oanda guy saw your post, then they called you and said they would amend it?

You didn't call them or mailed them, but they did call you right away because they saw you were complaining in your blog?
 
 
  • Post #5,499
  • Quote
  • Jan 15, 2019 6:06pm Jan 15, 2019 6:06pm
  •  pipmaster77
  • Joined May 2016 | Status: Member | 1,952 Posts
You folks and your "regulated" brokers. I know you can't all be this naive. This is a constant issue with this broker, just look back in this thread. I had not one second of downtime today (or any other day, for that matter) with any of my "unregulated" brokers. The trading conditions are 1000 times better offshore. Everyone is so concerned about getting screwed offshore, but you allow yourselves to get screwed right here every single day. Oanda is not going to change as long as they cotinue to get away with it. Wake the fuck up!!!
 
1
  • Post #5,500
  • Quote
  • Jan 16, 2019 12:16am Jan 16, 2019 12:16am
  •  rick2340
  • | Joined Jan 2019 | Status: Junior Member | 1 Post
Quoting pipmaster77
Disliked
You folks and your "regulated" brokers. I know you can't all be this naive. This is a constant issue with this broker, just look back in this thread. I had not one second of downtime today (or any other day, for that matter) with any of my "unregulated" brokers. The trading conditions are 1000 times better offshore. Everyone is so concerned about getting screwed offshore, but you allow yourselves to get screwed right here every single day. Oanda is not going to change as long as they cotinue to get away with it. Wake the fuck up!!!
Ignored
Which broker do you use?
 
 
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