I'm posting this on behalf of a friend who isn't registered to post here. It concerns a suspicious notification from Capital City Markets, and this person is wondering if anyone here on ff has had a similar email, as they fear it may be fraudulent. This is it.
Regretfully, we have to inform you that difficulties have arisen with the payment service provider that accepted your debit/credit card deposit on our behalf, and the funds have not been passed through to us. As a result, we have no option but request that you to contact your card issuer and dispute the deposit for non-delivery. Since your deposit was never completed, we will need to set your account to read-only until new funds have been deposited. If you wish to continue trading then you will need to re-deposit by bank wire or Bitcoin such that funds have been received by Capital City Markets no later than 27/10/2017. If you do not wish to re-deposit (or fail to do so by 27/10/2017) then please be aware that your account will be suspended and any open trades closed at market on that date. If you have made deposits into your trading account using other payment options (such as wires and BTC deposits) in addition to card deposits, please inform us as soon as possible so we can work towards a solution together. Regards, Capital City Markets
Thanks
ps - they can call them but they are in the US and they only have a cell phone, so before they do, thought it would be worth checking here to see if anyone else has received a similar email from this broker.
Regretfully, we have to inform you that difficulties have arisen with the payment service provider that accepted your debit/credit card deposit on our behalf, and the funds have not been passed through to us. As a result, we have no option but request that you to contact your card issuer and dispute the deposit for non-delivery. Since your deposit was never completed, we will need to set your account to read-only until new funds have been deposited. If you wish to continue trading then you will need to re-deposit by bank wire or Bitcoin such that funds have been received by Capital City Markets no later than 27/10/2017. If you do not wish to re-deposit (or fail to do so by 27/10/2017) then please be aware that your account will be suspended and any open trades closed at market on that date. If you have made deposits into your trading account using other payment options (such as wires and BTC deposits) in addition to card deposits, please inform us as soon as possible so we can work towards a solution together. Regards, Capital City Markets
Thanks
ps - they can call them but they are in the US and they only have a cell phone, so before they do, thought it would be worth checking here to see if anyone else has received a similar email from this broker.