Capital City Markets - problems?

I'm posting this on behalf of a friend who isn't registered to post here. It concerns a suspicious notification from Capital City Markets, and this person is wondering if anyone here on ff has had a similar email, as they fear it may be fraudulent. This is it.

Regretfully, we have to inform you that difficulties have arisen with the payment service provider that accepted your debit/credit card deposit on our behalf, and the funds have not been passed through to us. As a result, we have no option but request that you to contact your card issuer and dispute the deposit for non-delivery. Since your deposit was never completed, we will need to set your account to read-only until new funds have been deposited. If you wish to continue trading then you will need to re-deposit by bank wire or Bitcoin such that funds have been received by Capital City Markets no later than 27/10/2017. If you do not wish to re-deposit (or fail to do so by 27/10/2017) then please be aware that your account will be suspended and any open trades closed at market on that date. If you have made deposits into your trading account using other payment options (such as wires and BTC deposits) in addition to card deposits, please inform us as soon as possible so we can work towards a solution together. Regards, Capital City Markets

Thanks

ps - they can call them but they are in the US and they only have a cell phone, so before they do, thought it would be worth checking here to see if anyone else has received a similar email from this broker.

Yep from what I'm hearing from people and reading it, it's a problem.

Yes, I got the same email from them today. I will no longer be doing business with them. Tried giving an offshore broker a shot as it allowed for more leverage to trade but after this, I will stick with Oanda. I've never had a single problem with them in me years with them. Opened an account with CCM in May of this year and already having issues. No need to sit around and experience more.

Thanks guys. It seems the best thing to do, as a lot of people seem to be getting these emails, is ignore them, forget about Capital City Markets, and sign up with a new broker.

no problem if you deposit other then CC. http://www.myfxbook.com/members/real...arkets/2085379

Hi all,

Anybody here still with CCM. I can't trade today, it says "Off Quote". Anybody else in the same situation?
No answer yet to my emails
Phone is busy or completely off the hook
I was originally with Tallinex and they transferred me to CCM. Turns out Tallinex had an issue too early in the morning european time but it was fixed. Not CCM.

@kayikayi I am having this issue too. I'm a little concerned. I can't get through to anyone at CCM.

kayikayi, same history with Tallinex here. I'm not getting the "Off Quote", but all of the CFD pairs haven't moved since last Friday (10/12/2018). I also have a lot of gaps on most pairs from Friday to Sunday because, for some reason, instead of opening normally at 1:00, they opened at 18:45. Not sure yet what's going on.

you guys be lucky to get your money out of CCM

Well, looks like the CFD pairs are now back up and running as of 20:00 yesterday. Now I've just got to wait for the big gap in data to get my indicators back to normal. Would have been nice if they'd sent out some kind of email, either before or after but...<sigh>.

CapitalCityMarkets is a fraud/ponzi scheme.I had a forex account with Tallinex that was traded by a money manager and they transferred it to CapitalCityMarkets.The money manager traded the transferred account for a year after the transfer.I never took any withdrawals.How ever when I requested a full funds(over 15K) withdrawal in July 07/2017.Nine days passed and the funds had not been sent to my bank.When I asked why it was taking so long.CapitalCityMarkets responded with this statment "We are currently having difficulties with our bank. Apologies for the delay."
On 8/13/2017 still not received my funds.I sent another request for an update.This was their statement"We would like to bring our sincere apologies, as we are still facing slight difficulties regarding withdrawals.
While we are doing our utmost best to clear the withdrawals in a timely manner, we are limited by our Banking facilities. Due to changes in their internal policies, they are now limiting the amount of withdrawals that can be sent out per day. This, of course, has slowed the entire process down significantly. Currently, we do not have a specific time frame to provide you with, as the situation is out of our hands. Once we have an update on the situation, we will be sure to let you know firsthand.
Please do note that by no means are we looking to keep the funds and have every intention of returning them as soon as possible.
Again, we apologize for any inconveniences caused by this and thank you kindly for your understanding and patience."
On 9/26/2017 still not received my funds.I sent another update request.CapitalCityMarkets ignored the update request and never responded.
On 11/02/2017 still not received my funds.I sent another update request.CapitalCityMarkets has again ignored the update request and never responded.
4 months after original withdrawl request, still have not received any funds returned.
The money manager claims he can do nothing,even tho Tallinex was the broker he was working with originally and was where he had required all his USA clients open the accounts with.

yes they are a fraud now traders with tallinex are going thru the same thing

Capital City Markets Live and Demo servers are not available so far in 2019. Also the client area of their site is unavailable it seems. When asked why their server was offline i received this response.

Good Day
Unfortunately we are experiencing a server issue.
We are working with MetaQuotes to resolve the issue.
We sincerely apologize for the inconvenience caused, and hope to have it rectified soon.
Once again we thank you for your understanding and patience.
If you have any additional questions, please do not hesitate to contact us.

Kind regards

Client Support
Capital City Markets Limited
Vantu House, 133 Santina Parade
Elluk, Port Vila, Efate
Vanuatu


I didn't bother asking them why the client area of their site was unavailable for 'maintenance'...

Capital City Markets are nothing but a bunch of frauds and scammers.
I still have not received my requested funds from them.

I`m surprised that no one has been able to find out the names/locations of the people /persons who owns this outfit.

After reading other threads my question to fellow traders is: when was the last time anyone has received a withdrawal? I have just called the phone number given as a contact and the recording says it is not in service.

It's been a full week, and still nothing. Platform on mt4 is not logging in and the client area is also down. Unbelievable!!!! Getting same cookie cutter emails.

check this out guys...in the comment section somebody is getting a bit of a different answer. Comment dated 1/19/19

http://www.forexbrokerz.com/brokers/...Markets-Review

hi guys i had same experience as gt_trader if u read the post . the had supposedly not been accepting american clients since 2017 and sound like some r more recent? i wonder how we can get all money back?