In the US, there are only a few brokers left, I believe. I'm using one of them right now and it seems clear that they are cheating me. They close trades before my SL is reached and don't close trades even if my TP is reached. How can they get away with this? Is there really no course of action? I called customer support and spoke to someone who sounded like the most cartoonish, New York sleaze bag type. I even asked him if he gets bonuses or something for not correcting mistakes and he let out this long sigh and made other noises like he was annoyed. I mean, his behavior was off the charts ridiculous. Like there is no oversight and he can just do whatever he wants. He kept telling me the trade closed correctly, but when I asked for the low price during my trade, he said he couldn't find it, but was sure the trade closed correctly after the fact, meaning once it was a losing trade. Basically, on this particular trade, the price went a pip past my TP, but didn't close the trade, then reversed and I lost the trade. I'm using MT4, and the guy also said it only shows sell prices and not buy prices, but I asked him which price determines when a TP or SL is executed if it's not the price shown on the MT4 chart, and he just rambled on. It really seems like this company, who is supposedly a market maker, just preys on new, gullible traders, but how do they get away with it?
- Joined Dec 2013 | Status: Member | 1,908 Posts
Learn, a forex trader must, unlearn and relearn he will.