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Dukascopy Europe vs Dukascopy Bank SA 7 replies

DukasCopy question 68 replies

Swiss Law and Dukascopy.com/Finex.com 21 replies

Trading with Dukascopy 17 replies

Dukascopy Price Feed 4 replies

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Dukascopy

  • #2,661
  • Oct 13, 2017 12:55pm Oct 13, 2017 12:55pm
Quoting KristinaK
{quote} Hi mi5mi6, Singapore citizens can open an account both with Dukascopy Bank or Dukascopy Europe. Best regards, Dukascopy Support
How about Hong Kong citizens? Can they also open an account with Europe. What is the difference between Dukascopy Bank and Dukascopy Europe>
Which VPS is good for use with Dukascopy?
Practice makes a person perfect
  • #2,662
  • Oct 14, 2017 6:14am Oct 14, 2017 6:14am
Quoting simnz
.... What is the difference between Dukascopy Bank and Dukascopy Europe?
My understanding is that you need a bigger ante to open an account with the Swiss operation. Also they are particular about documentation and proving identity.

The 'Europe' operation seems to use credit card for validating your identity and also imposes maximum limits on deposits, IIRC.

I'm sure Kristina will correct me if I am wrong....
Carbon-Dioxide: the gas of life! https://youtu.be/ttJBdr6eBuo
  • #2,663
  • Oct 14, 2017 6:34am Oct 14, 2017 6:34am
Quoting Exodus
{quote} My understanding is that you need a bigger ante to open an account with the Swiss operation. Also they are particular about documentation and proving identity. The 'Europe' operation seems to use credit card for validating your identity and also imposes maximum limits on deposits, IIRC. I'm sure Kristina will correct me if I am wrong....
Thank you that explains it well.
You don't have $5000 to trade on Dukascopy, can Europe operation be used for trading binary options? Any personal trading experience on this platform?
Practice makes a person perfect
  • #2,664
  • Oct 14, 2017 7:46am Oct 14, 2017 7:46am
Quoting simnz
{quote} Thank you that explains it well. You don't have $5000 to trade on Dukascopy, can Europe operation be used for trading binary options? Any personal trading experience on this platform?
I have had a Swiss-based account in the recent past, I don't have any Dukascopy accounts at the moment and I don't trade binary options.
Carbon-Dioxide: the gas of life! https://youtu.be/ttJBdr6eBuo
  • #2,665
  • Oct 19, 2017 9:20pm Oct 19, 2017 9:20pm
Anybody else's server from Dukascopy down. My datafeed has been down for 16 hours and counting. Is this a typical dukascopy response time?
  • #2,666
  • Oct 20, 2017 7:21am Oct 20, 2017 7:21am
Quoting Bluehills
Is this a good broker for an American looking to distance himself from further NFA regulation? Their minimum deposit has been lowered to 5k and they are advertising MT4. Does anyone have a experience with them?
The only problem with Dukascopy is that their trading platform is very unknown, they Use JForex platform which is not available to all the other brokers. I think they are the only brokers using this platform,.
  • #2,667
  • Oct 28, 2017 10:26am Oct 28, 2017 10:26am
Hello, is anyone here using Dukascopy's MT4 platform to trade?

Thanks.
  • #2,668
  • Oct 28, 2017 10:39am Oct 28, 2017 10:39am
Quoting KristinaK
{quote} Dear Judysfriend, 1) Third banks custodian services are available for clients with account size over 250,000 USD. Also, Dukascopy Bank SA is, like all banks and securities dealers in Switzerland, mandatory signatory of the "Swiss banks and securities dealers' agreement regarding deposits protection" which means that our clients' deposits are protected in the amount of CHF 100'000.- for each client. Deposits of the clients of Dukascopy Europe are protected by EU regulation in the amount of EUR 20'000. 2) Yes, all our clients' accounts have...
Hi KristinaK,

Thanks for the reply.

I have some questions in mind pertaining to trading with Dukascopy via MT4 platform.

The following is what i read from https://www.dukascopy.com :
"Dukascopy Bank SA does not provide a MT4 platform to access to Swiss Forex Marketplace (SWFX). However, customers are able to use a third party solution to connect the Swiss forex Marketplace (SWFX) to an MT4 environment (third party provider's MT4 bridge)."

My first question is:
Is the price tick i see in MT4 the same as what i see in JForex (OR the same in https://www.dukascopy.com) ?
If they are not the same, where does this MT4 source its price from?

Thank You.
  • #2,669
  • Nov 6, 2017 9:32am Nov 6, 2017 9:32am
Quoting judysfriend
{quote} Hi KristinaK, Thanks for the reply. I have some questions in mind pertaining to trading with Dukascopy via MT4 platform. The following is what i read from https://www.dukascopy.com : "Dukascopy Bank SA does not provide a MT4 platform to access to Swiss Forex Marketplace (SWFX). However, customers are able to use a third party solution to connect the Swiss forex Marketplace (SWFX) to an MT4 environment (third party provider's MT4 bridge)." My first question is: Is the price tick i see in MT4 the same as what i see in JForex (OR...
Hi judysfriend,

If you open account with Dukascopy and use the MT4 bridge, then price tick in your MT4 platform will be the same as in JForex.
  • #2,670
  • Nov 6, 2017 10:08pm Nov 6, 2017 10:08pm
Quoting judysfriend
{quote} Hi KristinaK, Thanks for the reply. I have some questions in mind pertaining to trading with Dukascopy via MT4 platform. The following is what i read from https://www.dukascopy.com : "Dukascopy Bank SA does not provide a MT4 platform to access to Swiss Forex Marketplace (SWFX). However, customers are able to use a third party solution to connect the Swiss forex Marketplace (SWFX) to an MT4 environment (third party provider's MT4 bridge)." My first question is: Is the price tick i see in MT4 the same as what i see in JForex (OR...
Hi Judysfriend,
i have read your query and I was especially waiting for an official reply.
Dukas says: "Dukascopy Bank SA does not provide a MT4 platform to access to Swiss Forex Marketplace (SWFX). However, customers are able to use a third party solution to connect the Swiss forex Marketplace (SWFX) to an MT4 environment (third party provider's MT4 bridge)."
Answer is NO because the third party solution is not Dukas responsibility. One day ( was an NFP day) there was no quotes at all from that third party solution. So I have phoned to FTT asking what was happening. The answer from FTT was astonishing: "You know Duskas sometimes unplug the feeder data so we have no quotes at all". No MT4 bridge , nothing, all was frozen. But sorry , this isn t Dukas responsibility. From then , I have decided to leave Dukas. This is my MT4 Dukas experience , so good luck with them.
Sorry kristinaK, make your own inquiry an please do not confuse retail trader.
Happy trading
Tomcat98
  • #2,671
  • Dec 1, 2017 8:26am Dec 1, 2017 8:26am
Hi all,

Does anyone know how can i extract/export queuing orders from JFOREX to Microsoft Excel file?

I cant seem to find my queuing orders anywhere in JFOREX nor in the reports, let alone the "export to Excel" button.

Please help.

Thanks.
  • #2,672
  • Edited 7:50am May 17, 2018 3:35am | Edited 7:50am
Just in case you are interested ... it is possible to run the downloaded version of JForex under Linux.

This gives you a desktop icon to run JForex and avoid the possible risks of using a web-interface.
Carbon-Dioxide: the gas of life! https://youtu.be/ttJBdr6eBuo
  • #2,673
  • Oct 4, 2019 2:59am Oct 4, 2019 2:59am
Dukascopy doing some serious SL hunting!?

I went heavy on longs on silver, i have checked on their site the maximum spread for each day for silver for the last months the maximum per day is usually 10, But now they widened it to 28, and i checked for other instruments and there were no spread widenings on other instruments, gold etc.

On Oanda at the same time it says the max spread was 5. -Dukascopy 28!!!

I am posting here the ask and bid charts and tick charts.
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  • #2,674
  • Oct 4, 2019 11:18am Oct 4, 2019 11:18am
Dear Ryuken, have you tried contacting our support desk regarding this issue? From what I can see on the screenshots provided, the reason for such spread widening could lie in the US ISM Non-Manufacturing PMI survey data release on Thursday at 14:00 GMT. During important events, market liquidity can decrease dramatically causing price moves and spread widening, especially on such volatile instrument as silver.

However, to investigate your particular situation I kindly ask you to send me your login and IDs of positions concerned at mailto:[email protected]. We will gladly check their execution and provide you a reply.
  • #2,675
  • Oct 4, 2019 6:23pm Oct 4, 2019 6:23pm
I have contacted my manager about this situation before, but i probably have to wait till monday to get a response.
I have done my research about spread widenings on silver,
the US ISM Non-Manufacturing PMI did not cause spread widenings on other instrument, only on silver on your platfrom.
This spread widening was nearly 3 times more than the average maximum spread for silver, and more than 10 times wider than the usual spread.

I checked oanda spreads for same period and it was within normal range
  • #2,676
  • Oct 30, 2019 1:56pm Oct 30, 2019 1:56pm
A little update on my situation with the silver spread problem.

I have posted about this problem before i tried to solve the issue with the broker, and i'm sorry about that.
We have resolved the issue, they were quoting the real prices from their provider, and they were not at fault for the spread widening. One of their major liquidity providers widened the spread right as US ISM Non-Manufacturing PMI hit.

I have been with this broker for five years mostly trading major FX pairs and i didn't have any other issues like this before.
They were kind enough to be open to solve this issue and they have refunded the lost amount from that trade.
I'll be definitely more careful going forward trading low liquidity pairs like Silver.
  • #2,677
  • May 24, 2020 4:28am May 24, 2020 4:28am
Hiya,



Is this thread still alive? Where can I ask my Dukascopy related and Switzerland based brokers questions?


Tnx and best of luck
<3
  • #2,678
  • May 24, 2020 8:15pm May 24, 2020 8:15pm
Quoting BlondePeach
Hiya, Is this thread still alive? Where can I ask my Dukascopy related and Switzerland based brokers questions? Tnx and best of luck

Hi,

what is it?
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  • #2,679
  • Jun 5, 2020 12:14am Jun 5, 2020 12:14am
Quoting Pip-Tony
{quote} Hi, what is it?
Hi Tony,

Are you representing Dukascopy to answer all the related questions here?
Whatever is happening right now has happened before and will happen again.
  • #2,680
  • Jun 5, 2020 12:17am Jun 5, 2020 12:17am
Sorry for not having time browsing through the old threads as things and rules and regulations probably have already changed.

Does dukascopy offering any rebates on commission or anything like that? I'm trading with Dukascopy now using MT4. Any details on that you can provide?

Thank you
Whatever is happening right now has happened before and will happen again.
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