Dukascopy | Page 3 | Forex Factory

Options

Go to
Permalinks
Print Thread

Similar Threads

Dukascopy Europe vs Dukascopy Bank SA 7 replies

DukasCopy question 68 replies

Swiss Law and Dukascopy.com/Finex.com 21 replies

Trading with Dukascopy 17 replies

Dukascopy Price Feed 4 replies

Attachments: Dukascopy
Exit Attachments

Dukascopy

  • #41
  • Mar 7, 2018 1:35pm Mar 7, 2018 1:35pm
They offer via bridge i think..
  • #42
  • Mar 13, 2018 3:04pm Mar 13, 2018 3:04pm
Hello everyone, at the moment I am thinking about transferring capital from Dukascopy to lmax. I use Dukascopy payments, I have faced the problem of withdrawing funds to visa cards, technical support has been told to use a master card or Bank transfer. Used to work stably. Has anyone encountered this?
  • #43
  • Jan 25, 2019 9:35am Jan 25, 2019 9:35am
anyone experiencing problems trading currently with this broker?
Don't Worry Be Happy
  • #44
  • Jan 25, 2019 9:39am Jan 25, 2019 9:39am
Yes, jforex, now cannot even log in to webtrader. for 2-3 hours already freezing and my open trades "vanishing"
  • #45
  • Jan 25, 2019 9:47am Jan 25, 2019 9:47am
Quoting Jopo
Yes, jforex, now cannot even log in to webtrader. for 2-3 hours already freezing and my open trades "vanishing"
crappy broker, they better not steal the deposits of clients and shut down
Don't Worry Be Happy
  • #46
  • Jan 25, 2019 10:24am Jan 25, 2019 10:24am
disconnected...................
Attached Image
Simplicity is the ultimate sophistication - Leonardo da Vinci
  • #47
  • Jan 25, 2019 11:26am Jan 25, 2019 11:26am
It just shows you they do not have back up plans in case of an emergency.

I really expect better from Dukascopy.....
Never Ever Give Up!
  • #48
  • Jan 25, 2019 11:31am Jan 25, 2019 11:31am
Attached Image
Never Ever Give Up!
  • #49
  • Jan 25, 2019 11:45am Jan 25, 2019 11:45am
Duskacopy is big broker. Anyone have a problem with them? I am trying to open acc with them or saxobank.
  • #50
  • Jan 25, 2019 11:50am Jan 25, 2019 11:50am
They have asked me to restart .

Did it twice......not working....
Never Ever Give Up!
  • #51
  • Jan 25, 2019 11:06pm Jan 25, 2019 11:06pm
Shocking...I thought Dukascopy is a huge and sound broker.
  • #52
  • Jan 26, 2019 12:36pm Jan 26, 2019 12:36pm
The issue was with their servers, not the platform. Hence the reason restarting the platform didn't solve squat....

You exit your position(s) by calling their live trading desk where they mark your position(s) and adjust your account balance afterwards.
As long as you called in there shouldn't be an issue with them adjusting your account balance accurately afterwards...

I've had some technical issues before but only minor. This is the first major one where I've actually needed to call the live trading desk.
As long as this does not become a regular occurrence I won't mind recommending Dukascopy.
  • #53
  • Jan 27, 2019 4:50am Jan 27, 2019 4:50am
Had the same problem. Had been calling live trading desk for 20 minutes before i got the answer but they took my order and now i am expecting the adjustment shown in my account. I can understand them being to busy with many clients calling simуltanеously. I wish it would not happen again but for sure back up with a second broker is not a bad idea.
  • #54
  • Jan 27, 2019 6:27am Jan 27, 2019 6:27am
Last time it experienced serious disruption was due to Ddos attack. I am curious what happened in this time. This disconnection was exceptionally long however. Hope Dukascopy invests more money to security rather than other activities such as Miss Dukascopy. Anyway, such disconnections inevitably happen to other brokers occasionally as well. Even TD Ameritrade which has 7 million customers around the world occasionally experience disconnections.....
Simplicity is the ultimate sophistication - Leonardo da Vinci
  • #55
  • Feb 28, 2019 10:21am Feb 28, 2019 10:21am
Do you guys experience anything bizarre when you try to login into your account recently?
Simplicity is the ultimate sophistication - Leonardo da Vinci
  • #56
  • Mar 1, 2019 7:55am Mar 1, 2019 7:55am
This broker charges $50 to make withdrawal in USD using international bank wire....... Lost speech....
Simplicity is the ultimate sophistication - Leonardo da Vinci
  • #57
  • Mar 2, 2019 3:10am Mar 2, 2019 3:10am
Quoting heispark
Do you guys experience anything bizarre when you try to login into your account recently?
Define bizarre
  • #58
  • Mar 2, 2019 5:52am Mar 2, 2019 5:52am
Quoting Trader915
{quote} Define bizarre
I got an email with temporary pw saying requested pw reset.
I sent an email to support team about this issue and they sent an replying email in Russian which i don't understand.
I reported this issue 3 days ago and no one contacted me.
Since the server failed the other day, mobile app didn't work for a whole week.
Even after i changed the pw, i could login to mobile app using the old pw.
Bizzarre enough?
Simplicity is the ultimate sophistication - Leonardo da Vinci
  • #59
  • Mar 2, 2019 12:18pm Mar 2, 2019 12:18pm
Guys, has anyone here tried trading binary options with Dukascopy?
Please share some of your expirience.
  • #60
  • Mar 2, 2019 12:51pm Mar 2, 2019 12:51pm
Quoting heispark
{quote} I got an email with temporary pw saying requested pw reset. I sent an email to support team about this issue and they sent an replying email in Russian which i don't understand. I reported this issue 3 days ago and no one contacted me. Since the server failed the other day, mobile app didn't work for a whole week. Even after i changed the pw, i could login to mobile app using the old pw. Bizzarre enough?
Well, I have not had any issues with the desktop or mobile platform since the big server crash a couple of weeks back.
Granted I do not use the mobile app for trading but only to glance at the charts to see where the marker is at.
I also have yet to receive an email from the support team written in anything but plain English....
0 traders viewing now