Pepperstone Edge3 server | Forex Factory

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Pepperstone Edge3 server

  • #1
  • First Post: Jun 1, 2016 12:34am Jun 1, 2016 12:34am
What a shitty broker the Edge3 server for them went down now more then 24 hours yesterday tried to open many positions had many issues
when u try to sell GJ on 162 so the order goes delay and the position open @161.5 like that and the support team says they are fixing the issues
cant understand why those companies come to the market if they cant handle things properly
  • #2
  • Jun 1, 2016 4:18am Jun 1, 2016 4:18am
Quoting sameerbiz
What a shitty broker the Edge3 server for them went down now more then 24 hours yesterday tried to open many positions had many issues when u try to sell GJ on 162 so the order goes delay and the position open @161.5 like that and the support team says they are fixing the issues cant understand why those companies come to the market if they cant handle things properly
I am not denying your claim but I have been using pepperstone so far and haven't faced any such problem. Though I was given edge4 server.
  • #3
  • Jun 1, 2016 4:23am Jun 1, 2016 4:23am
Edge4 was having no issues only issue came on Edge3 now lets see its 1 of the good broker and i like it very much for Gold Spreads and the rest too
but what happened yesterday was really bad
  • #4
  • Jun 1, 2016 4:45am Jun 1, 2016 4:45am
No problem here on many accounts held on Pepperstone
  • #5
  • Jun 1, 2016 5:24am Jun 1, 2016 5:24am
Quoting sameerbiz
What a shitty broker the Edge3 server for them went down now more then 24 hours yesterday tried to open many positions had many issues when u try to sell GJ on 162 so the order goes delay and the position open @161.5 like that and the support team says they are fixing the issues cant understand why those companies come to the market if they cant handle things properly
I'm using this server and I didn't have any problems yesterday, today it's also ok, all my trades was properly executed. Contact pepperstone support.
  • #6
  • Jun 1, 2016 5:35am Jun 1, 2016 5:35am
All good on edge3, no issues at all. Seems to be a problem on your end.
  • #7
  • Jun 1, 2016 6:23am Jun 1, 2016 6:23am
Probably an Mt4 issue
  • #8
  • Jun 1, 2016 7:12am Jun 1, 2016 7:12am
Quoting sameerbiz
What a shitty broker the Edge3 server for them went down now more then 24 hours yesterday tried to open many positions had many issues when u try to sell GJ on 162 so the order goes delay and the position open @161.5 like that and the support team says they are fixing the issues cant understand why those companies come to the market if they cant handle things properly
Is it perhaps your demo account you have connected in Trader Explorer? Probably not a top priority to make sure it's up and running 24/7 to most brokers!
  • #9
  • Jun 1, 2016 7:29am Jun 1, 2016 7:29am
We are experiencing some issues with our server edge 03, we have contacted the programmers and we are working as fast as we can to solve situation If you have trades that were negatively impacted, once the situation is resolved, we will need to start a trade investigation please see the following form and send the details to [email protected]https://pepperstone.com/open-account...estigation.pdf


its a real account not a demo but now it looks good but they had some stupid issues
  • #10
  • Jun 1, 2016 7:34am Jun 1, 2016 7:34am
Every broker has "issues" from time to time. Read through the brokers section and you will find all kind of problems there. No need to freak out.

The OVERALL reliability counts - and for sure Pepperstone is not the worst!
  • #11
  • Jun 1, 2016 9:37am Jun 1, 2016 9:37am
I did not had this issue
  • #12
  • Jun 1, 2016 10:35am Jun 1, 2016 10:35am
i have same issue yesterday server was freeze twice more than 5 minute
  • #13
  • Jul 3, 2016 8:38am Jul 3, 2016 8:38am
ok the edge 3 is down hope it's running in morning edge 3 is where they put u if you get paid every time you trade like paybackfx
  • #14
  • Jul 3, 2016 12:50pm Jul 3, 2016 12:50pm
Totally agree with you, Pepperstone is just another bucket, I recently tested them out for a small deposit on their Razor account,
just when the market became a tiny bit volatile, they Froze my Mt4 so I couldn't exit the open positions, lost half the account because of it, they are nothing but crooks, obviously they are using the plugin. if anyone claims I don't know what I'm talking about, you better keep your mouth shut, I have probably traded longer than both you and your friends combined, I DO know a bucket shop when I see one, I know all their tricks from many years of experience. Pepperstone, you scammed the wrong guy, you are OUT!
Bulls are stupid Animals!especially when Im short!
  • #15
  • Jul 3, 2016 5:52pm Jul 3, 2016 5:52pm
Same here. Server disconnect issues.
When I called them, they always ask stupid questions like it must be something at my end. Now I see so many other people here reporting the same issue that it can't be a coincidence.

At first, I was willing to give the benefit of the doubt. They suggested I don't use wireless but a proper network cable which made no sense because on another much older core2duo machine I was running it wirelessly and had another broker with no disconnect issues ever.

Anyway, I plugged the network cable and still it happens. Often during high volatility I noticed. Last week I had to 'force-quit' MT4 and restart. Can't trade like that.
Too bad, because otherwise, I like that they provided MT4 for Mac, but I'll keep looking.
  • #16
  • Jul 4, 2016 12:38am Jul 4, 2016 12:38am
Hello folks,
I have been trading with Pepperstone for last 1.5 years without any major issue.
If you are having problems with Edge3 server then why not open new trading account connected through Edge4 server to avoid such disconnectivity issues for example?
Thanks
  • #17
  • Jul 5, 2016 1:05am Jul 5, 2016 1:05am
Hi

They told me they swap you to different access points if you look on the bottom right there is a green box this is the 2 servers.

What happens is when they fill they need to swap you i don't really understand why and something to do with the better speed latency so that's what will happen disconnect reconnect.

only for maybe 10secs or so.
  • #18
  • Last Post: Jul 6, 2016 7:32am Jul 6, 2016 7:32am
Quoting roughtrader
lost half the account because of it
lolz
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