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EXNESS anyone? 38 replies

EXNESS official representative 1,346 replies

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ExNess

  • #1,401
  • Mar 4, 2014 11:36pm Mar 4, 2014 11:36pm
Quoting XharpScalper
it was down for 10 min , its back now.
Oh really? i haven't noticed any technical failure... But sometimes it is, may be they do somekind of planned updates of the servers. It's normal and I saw that 2 times, but as a rule updates are short-time.
  • #1,402
  • Mar 6, 2014 12:50am Mar 6, 2014 12:50am
Quoting Suomi
{quote} Oh really? i haven't noticed any technical failure... But sometimes it is, may be they do somekind of planned updates of the servers. It's normal and I saw that 2 times, but as a rule updates are short-time.
I didn't notice any problems with connection either
  • #1,403
  • Mar 9, 2014 11:00am Mar 9, 2014 11:00am
All friend you know!,

the Price still moving on MT4 on iphone while the Price pause on MT4 on windows or Desktop computer ,laptop as well.
What kind of trick.
Smile, Breath, and Go slowly
  • #1,404
  • Mar 11, 2014 5:07am Mar 11, 2014 5:07am
Excuse me how can I remove the accounts which I don't want use anymore in my PA?
  • #1,405
  • Mar 11, 2014 8:50am Mar 11, 2014 8:50am
can you tell me why sometime in mt4 , i lose my setting chart,
i mean , i'm drawing horizontal line, fibonacci, etc.
i close mt4 , and when i reopen my chart ,horizontal line, trend line, fibonacci ,etc dissapear...
so i must drawing again, it's not fun.
can anybody help to fix it ?
  • #1,406
  • Mar 11, 2014 11:45pm Mar 11, 2014 11:45pm
Quoting Suomi
Excuse me how can I remove the accounts which I don't want use anymore in my PA?

Dear Suomi!

Please, choose in your Personal Area the account that you want to archive. In the upper right corner of the emphasized field you will see the symbol like a cogwheel, please, push on it. You will find the list of options and among them there is an option "To archive an account", push on it and the unnecessary account will be archived.
  • #1,407
  • Mar 11, 2014 11:45pm Mar 11, 2014 11:45pm
Quoting naidra
can you tell me why sometime in mt4 , i lose my setting chart, i mean , i'm drawing horizontal line, fibonacci, etc. i close mt4 , and when i reopen my chart ,horizontal line, trend line, fibonacci ,etc dissapear... so i must drawing again, it's not fun. can anybody help to fix it ?

Dear naidra!

To save your settings, please, perform the following actions. Open the MetaTrader 4, set up all necessary settings of the indicators and after that choose "File" - "Profile" - "Save as" and "Save". After these actions your settings will be saved.
  • #1,408
  • Mar 17, 2014 3:09am Mar 17, 2014 3:09am
Leaprate included Exness in their approved list, it's worth a lot..)) as far as I know only the best can join this list..
  • #1,409
  • Mar 20, 2014 2:16am Mar 20, 2014 2:16am
Quoting leopard31
Leaprate included Exness in their approved list, it's worth a lot..)) as far as I know only the best can join this list..
Yeah, it's true! I guess that many brokers now have reasons to envy exness)
very nice, good price..!
  • #1,410
  • Mar 21, 2014 10:01am Mar 21, 2014 10:01am
Quoting EXNESS
{quote} Dear naidra! To save your settings, please, perform the following actions. Open the MetaTrader 4, set up all necessary settings of the indicators and after that choose "File" - "Profile" - "Save as" and "Save". After these actions your settings will be saved.
oh yes, I forgot to say thank you for helping
  • #1,411
  • Mar 24, 2014 2:02am Mar 24, 2014 2:02am
Quoting naidra
{quote} oh yes, I forgot to say thank you for helping

Dear naidra, you are always welcome.
  • #1,412
  • Mar 25, 2014 2:59am Mar 25, 2014 2:59am
7.40 GMT EXNESS TIME, the MT4 platform lost connection. THIS IS REALLY BAD.

UNTIL RIGHT NOW 8.00 GMT There is still no connection for 20 MINUTES ALREADY !

I TRIED TO CONNECT VIA MY MOBILE PHONE AND IT CAN'T CONNECT AS WELL.

EXNESS PLEASE PROVIDE EXPLANATION! DON'T WASTE TIME ASKING FOR MY ACCOUNT NUMBER!!!

I'M DEFINITELY FINDING ANOTHER BROKER NOW!!! looks lke octafx is very close benefits to Exness.

Exness you disappoint me AGAIN.
Attached Image
bit . ly/fantestimonials
  • #1,413
  • Mar 25, 2014 3:27am Mar 25, 2014 3:27am
Yes its so sad, Its not the first time this happened, it happened few days before and now i think i should also change the broker coz its happening again and again with exness,
  • #1,414
  • Mar 25, 2014 3:32am Mar 25, 2014 3:32am
Why MT4 can't connect? exness, you disappoint me.
  • #1,415
  • Mar 25, 2014 5:44am Mar 25, 2014 5:44am
Dear ForMeFact0ry, haathmilao, yaphets!

We bring our sincere apologies for the possible inconvenience. The specialists of our company have noticed the temporal technical failure from the company`s contractor for some unknown reason. Currently all the systems are working fine, and the responsible specialists are checking out the reasons of such situation to prevent it in the future.
In case you have faced the losses caused by the failure, please, contact our support team through Live Chat, by phone 7 812 45 48 812 or by making a request to e-mail [email protected]. The specialists will be glad to help you to solve this situation.
  • #1,416
  • Edited 3:11am Mar 26, 2014 2:59am | Edited 3:11am
at the moment my exness terminal is not connecting other users please tell yours is connecting?


edit: after 10 min its back now
  • #1,417
  • Mar 26, 2014 3:27am Mar 26, 2014 3:27am
Quoting XharpScalper
at the moment my exness terminal is not connecting other users please tell yours is connecting? edit: after 10 min its back now
Hmm, sounds strange. I didn't feel any lost conection in my mt4.
  • #1,418
  • Mar 26, 2014 4:39am Mar 26, 2014 4:39am
Yeah I think the lost of connection lasted for about 15-30mins. ard there, I didn't bother to count i was trading on another platform.

Quoting EXNESS
{quote} Dear ForMeFact0ry! We bring our sincere apologies for the possible inconvenience. The specialists of our company have noticed the temporal technical failure from the company`s contractor for some unknown reason. Currently all the systems are working fine, and the responsible specialists are checking out the reasons of such situation to prevent it in the future. In case you have faced the losses caused by the failure, please, contact our support team through Live Chat, by phone 7 812 45 48 812...

Yes, alright. Thank you. Apology accepted. PLEASE TAKE ALL PRECAUTION TO PREVENT THIS FROM HAPPENING AGAIN. I appreciate it.

If I wanted to claim losses, I would have gone to live chat instead of the forum. But one good thing is I HAVE EXPERIENCE THIS BEFORE (LOST OF CONNECTION) and EXNESS did REFUND MY LOSSES. Good on EXNESS!
bit . ly/fantestimonials
  • #1,419
  • Mar 26, 2014 5:50am Mar 26, 2014 5:50am
Quoting XharpScalper
at the moment my exness terminal is not connecting other users please tell yours is connecting? edit: after 10 min its back now
Dear XharpScalper!

The specialists of our company have conducted the short-term preventive maintenance of the servers today. For this reason some of our clients could notice an inconspicuous difficulties with connection with a trading terminal.

Thank you for understanding!
  • #1,420
  • Mar 26, 2014 5:50am Mar 26, 2014 5:50am
Quoting ForMeFact0ry
Yeah I think the lost of connection lasted for about 15-30mins. ard there, I didn't bother to count i was trading on another platform. {quote} Yes, alright. Thank you. Apology accepted. PLEASE TAKE ALL PRECAUTION TO PREVENT THIS FROM HAPPENING AGAIN. I appreciate it. If I wanted to claim losses, I would have gone to live chat instead of the forum. But one good thing is I HAVE EXPERIENCE THIS BEFORE (LOST OF CONNECTION) and EXNESS did REFUND MY LOSSES. Good on EXNESS!
Dear ForMeFact0ry!

Our company will take all possible measures to prevent such situations in future.
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