I've opened a live account in Euro. Paypal is accepted as a method to fund the account only if your account is in USD. I have no objection with that but wanted to know why paypal transfers couldn't be done in Euro. I guess my first mistake was to hope for something more sophisticated than "It's our business policy" as an answer.
Below is the transcript of the conversation.
OANDA: Thank you for choosing OANDA. How may I help you?
Jay Walker: Hello. I was curious to know why only USD can be sent via PayPal
OANDA: Hi
OANDA: This is our business policy
OANDA: For fund depoist
Jay Walker: Since it's written, it's obvious that it's a policy. My question is why is that a policy
Jay Walker: Because since my account is in Euro, I wouldn't be able to send funds using PayPal. Is that correct?
OANDA: That's right
Jay Walker: See, I understand that it's a policy of yours. What I don't understand is why it was implemented
Jay Walker: Anything you can tell me about that?
OANDA: Unfortunately I don't know how it is implemented
Jay Walker: Is there any way to find out?
OANDA: This is how our deposit system works
Jay Walker: Ok. Thanks for your help
***
Let's be fair, this doesn't affect my opinion of Oanda as a whole. But maybe some training for their staff is in order. Something along the line of "I don't know but I'll find out and email you with details" would have satisfied me.
Below is the transcript of the conversation.
OANDA: Thank you for choosing OANDA. How may I help you?
Jay Walker: Hello. I was curious to know why only USD can be sent via PayPal
OANDA: Hi
OANDA: This is our business policy
OANDA: For fund depoist
Jay Walker: Since it's written, it's obvious that it's a policy. My question is why is that a policy
Jay Walker: Because since my account is in Euro, I wouldn't be able to send funds using PayPal. Is that correct?
OANDA: That's right
Jay Walker: See, I understand that it's a policy of yours. What I don't understand is why it was implemented
Jay Walker: Anything you can tell me about that?
OANDA: Unfortunately I don't know how it is implemented
Jay Walker: Is there any way to find out?
OANDA: This is how our deposit system works
Jay Walker: Ok. Thanks for your help
***
Let's be fair, this doesn't affect my opinion of Oanda as a whole. But maybe some training for their staff is in order. Something along the line of "I don't know but I'll find out and email you with details" would have satisfied me.
Not all sins are created equal