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  • #221
  • Jan 7, 2017 1:43am Jan 7, 2017 1:43am
Quoting PaulDaemon
{quote} Oh please dont flatter yourself if you hadn't noticed this whole site has a commercial agenda. FX is for investing not for trying to make a fortune out of pocket change. like most of you think. Its why this place is full of losers. I make it my job to inform those why they loose. Some however are too narrow minded like a lotus under the mud Back in October I had sent an IM to Admin informing them of my intentions. They actually didnt want to make me a commercial member because I put in a lot of quality content and have become...
I think you feel better now that you have started to speak honestly and there is no need to hide anymore.

I appreciate your honesty. I really do. You gained a lot of respect today from those who read your posts.
  • #223
  • Jan 11, 2017 11:23am Jan 11, 2017 11:23am
There is update about this story.
Pepperscam sent me an email in order tell me the compensation offer is increased and they offer 3000 usd in order to close this issue!!!!

As i wrote here, it was 1750 usd before. But i wrote them that i will not accept any offer which is not equal to my right.
And they offer it after they see what i am doing against them because i am serious.
It is also proof that they are scam broker. They steal clients' profit, if the client is serious, they offer compensation, if the client continue to work against them they offer more compensation. But unfortuantely most of scammed clients don't have power/energy/money to deal with them.

they are approved as scam broker.
i opened same topic in many forums, but pepperscam fucking employees are working in only this ff thread and all members in other forums wrote that it is not brokers' right to do it. If they want to close because of margin requirements, they have to close till the margin level reach %90 as it is written in their terms and conditions. They can't close all client's positions.

i want to ask pepperscam employees/managers in here, do you think that i will be happy to receive 1250 usd more compensation???
If you will not accept your mistake and you will not pay my right, i will not be happy!!!
  • #224
  • Jan 11, 2017 1:53pm Jan 11, 2017 1:53pm
Quoting profit.erol
There is update about this story. Pepperscam sent me an email in order tell me the compensation offer is increased and they offer 3000 usd in order to close this issue!!!! As i wrote here, it was 1750 usd before. But i wrote them that i will not accept any offer which is not equal to my right. And they offer it after they see what i am doing against them because i am serious. It is also proof that they are scam broker. They steal clients' profit, if the client is serious, they offer compensation, if the client continue to work against them they...
You proved your point. You won. I'll tell you like to a friend. Accept their offer.
The world needs more people like you.
  • #225
  • Jan 12, 2017 1:54am Jan 12, 2017 1:54am
Quoting mindspeculat
{quote} You proved your point. You won. I'll tell you like to a friend. Accept their offer. The world needs more people like you.
Thanks for your messages my friend.
If I accept their offer which is more 1250 usd, they will think that they can do everything and solve it by paying some money.
They do this illegal action for only 5k potential profit, so it is easy to imagine what they can do for big deposited accounts and much more profits.
PLEASE BE AWARE THERE IS BROKER WHO CAN CLOSE POSITIONS AT THE WEEKEND WITHOUT NOTICE, CANCEL PROFITABLE POSITIONS AND SEND THEIR EMPLOYEES AND MANAGERS TO WRITE HERE IN ORDER TO DEFEND PEPPERSCAM WITH NON-OBJECTIVE AND LIE MESSAGES.

If I can't receive all of my money like my positions did not closed, I will not stop.
And they will be damaged 50-100 times more than money they stole from me.
  • #226
  • Jan 12, 2017 3:11am Jan 12, 2017 3:11am
Quoting profit.erol
{quote} Thanks for your messages my friend. If I accept their offer which is more 1250 usd, they will think that they can do everything and solve it by paying some money. They do this illegal action for only 5k potential profit, so it is easy to imagine what they can do for big deposited accounts and much more profits. PLEASE BE AWARE THERE IS BROKER WHO CAN CLOSE POSITIONS AT THE WEEKEND WITHOUT NOTICE, CANCEL PROFITABLE POSITIONS AND SEND THEIR EMPLOYEES AND MANAGERS TO WRITE HERE IN ORDER TO DEFEND PEPPERSCAM WITH NON-OBJECTIVE AND LIE MESSAGES....
AND THAT IS THE SPIRIT!!!!
  • #228
  • Jan 23, 2017 10:34am Jan 23, 2017 10:34am
Congratulations! Sometime justice finds its way.

Just stumbled over this Topic. Took me quite some time to read thru it.
As it is a very very important Topic, I will return in due time with some personal Statements and ideas on the area of Broker Governance, Risk Management, Margin System and Broker Oversight.

As many of might know FCA is on he brink of making some essential and crucial decisions in this area.

On the follwing link all people involved are invited to comment:

https://www.fca.org.uk/cp16-40-response-form

c'ya later
  • #229
  • Feb 7, 2017 8:46pm Feb 7, 2017 8:46pm
Wow, your positions were closed because you owed more than you had in equity; you were a credit risk to Pepperstone. And your second screenshot suggests you were gambling with dangerous levels of risk. Based on your recent trading history alone I would've closed you out too. It should also be mentioned that your screenshots show you were trading on 1 minute charts. Why would anyone want to leave 1 minute positions open for an entire weekend? That's 2880 minutes!? And yes, the markets do trade on the weekends you idiot. No wonder you were an "abnormal condition".

Pepperstone giving you money is not an admission of guilt. They are giving you the money because they think you're the scammer (and an idiot) and it's cheaper to give in to customers than to get stuck in court because they assume, being the broker, the court will side with you even though you're the real problem.

Take your money and be happy.

And yes, I trade through Pepperstone; have done for several years. I trade with more money than you. I clearly use better money/risk management than you. I maintain a margin level in the 1000's of percent. I doubt I will ever be closed out for anything. If I ever get closed out with my history and trading pattern, I will come back here and join your bandwagon but I think I've got a better chance of seeing pigs fly.

I write this so that others (especially the new, learning traders) know not to trust every claim of scam they read. Yes, the brokerage industry is rife with corruption (FXCM in the US today for example) but fair and critical thinking is required to assess these claims. And I'm sick of reading this kind of crap. It's like reading the TripAdvisor reviews where someone gives a 1 star because they didn't read the details of their room when they booked and are left wondering why they've been charge extra. (Psst, it's because you screwed up!) And besides, Forex Factory is nor more a shining example of integrity than the brokerage world.
  • #230
  • Feb 7, 2017 11:33pm Feb 7, 2017 11:33pm
I still prefer to FCA regulated brokers
Get 90% Rebates Back, No Mark UP--->Check PIPREBATES--.--com
  • #231
  • Mar 10, 2017 7:35pm Mar 10, 2017 7:35pm
I just opened a tertiary account with Pepperstone 3 days ago, it was the fastest approval and very good service compared to my primary/other broker. Just testing the platform and how it works for now.

I haven't read the whole threat but I think, proper risk management wasn't respected by the poster.
  • #232
  • Mar 13, 2017 2:26am Mar 13, 2017 2:26am
Quoting FXorBust
Wow, your positions were closed because you owed more than you had in equity; you were a credit risk to Pepperstone. And your second screenshot suggests you were gambling with dangerous levels of risk. Based on your recent trading history alone I would've closed you out too. It should also be mentioned that your screenshots show you were trading on 1 minute charts. Why would anyone want to leave 1 minute positions open for an entire weekend? That's 2880 minutes!? And yes, the markets do trade on the weekends you idiot. No wonder you were an "abnormal...
It is great to see very objective comment from australia which is fucking headquarter country of pepperscam Do you know what is stopout? If I did not have enough equity, my positions should be stopped out. They can't close my positions. You are real idiot who is trying to defend his company. That's why you did not write any message between 2013 and 2017 and your first message is in my thread after 4 years. I am not happy to bring stupids like you. there are a lot of users like you who did not write any message for few years and come back with my thread. You and your company pepperscam are very stupid to think that you will win anything when you are defending your company with not objective messages

Quoting PriceisKing
I just opened a tertiary account with Pepperstone 3 days ago, it was the fastest approval and very good service compared to my primary/other broker. Just testing the platform and how it works for now. I haven't read the whole threat but I think, proper risk management wasn't respected by the poster.
Hi, please be aware that the scam brokers are fastest brokers who approve accounts fastly and give best service till you earn money and want to withdrawal. Please be aware!
  • #233
  • Nov 1, 2017 10:45am Nov 1, 2017 10:45am
Quoting profit.erol
{quote} It is great to see very objective comment from australia which is fucking headquarter country of pepperscam Do you know what is stopout? If I did not have enough equity, my positions should be stopped out. They can't close my positions. You are real idiot who is trying to defend his company. That's why you did not write any message between 2013 and 2017 and your first message is in my thread after 4 years. I am not happy to bring stupids like you. there are a lot of users like you who did not write any message for few years and...
Nice long story ... actually i want to open acc with pepperstone and found this interesting story here ... emm ... so what is decision from FCA ? ... can someone explained ... i worried pepperstone is scam company. TQ.
  • #234
  • Nov 2, 2017 12:39am Nov 2, 2017 12:39am
Can't believe people are defending a broker that is closing out clients trades without their permission. No broker does that! are you kidding me?!?!!? If the margin requirement are met then everything should be OK.
If pepperstone is a true ECN, it's none of their business if the client is taking unnecessary risk. Now if they are market makers and a bucket shop, now that is a different story.
  • #235
  • Edited 1:12am Nov 2, 2017 12:54am | Edited 1:12am
Quoting profit.erol
Hi, Pepperstone is real SCAM who are closing your profitable positions without informing you eventough the market is closed. I opened an account with Pepperstone and start trading on IT40. I opened some positions and my account is stop out. I deposited money again and open IT40 positions again on friday. And there was Italy referandum on the weekend. My positions were still opened after market closing on friday and they closed my positions on the weekend. Then Pepperstone closed my positions on sunday night by saying that "we are invoking our rights...
typical retail trader that cries when money is dued, but shuns when has to make payment. referandum was high importance, they did increase margin req as per all brokers around the world. as per screenshot u showed, ur margin was 37.31%, stopout is at 30%. at market open, due to the gap. u could have profitted 7k as per u said, or lost 7k which is way greater than ur balance sheet. making u a debtor to them. would you then be willing to fork out the losses you owe or go into hiding?? u'd better check the time stamps correctly, they prolly had closed ur position when poll analysis came out, NOT OFFICIAL results

by them offering u 3k is a form of goodwill. admission of guilt to not properly managing their risk/conveying their risk management beforehand. and NOT admission of preventing/manipulating u from being profitable as if u had more margin, they would not have hard closed u out. because if u were in array, it would take more manpower and resources to hunt you down and recoup what is dued to them.
  • #236
  • Nov 2, 2017 2:20am Nov 2, 2017 2:20am
Quoting Bicarus
{quote} typical retail trader that cries when money is dued, but shuns when has to make payment. referandum was high importance, they did increase margin req as per all brokers around the world. as per screenshot u showed, ur margin was 37.31%, stopout is at 30%. at market open, due to the gap. u could have profitted 7k as per u said, or lost 7k which is way greater than ur balance sheet. making u a debtor to them. would you then be willing to fork out the losses you owe or go into hiding?? u'd better check the time stamps correctly, they prolly...
What are you babbling about? if he gets stop out automatically at 30% margin how can he be a lost 7k?how can he be a debtor to the broker if he gets stop out at margin requirement?
Pepperstone didn't announce that they would increase margin requirement so what are you going on about?
Unbelievable how these lame excuses keeps coming. Sure profit.erol made a risky move and place some trades that is considered gambling but it was fair and square and accordance to the rules. Pepperstone had no right to close his trades. His margin was still OK.
  • #237
  • Edited 3:32am Nov 2, 2017 3:17am | Edited 3:32am
Quoting shaunrico
{quote} What are you babbling about? if he gets stop out automatically at 30% margin how can he be a lost 7k?how can he be a debtor to the broker if he gets stop out at margin requirement? Pepperstone didn't announce that they would increase margin requirement so what are you going on about? Unbelievable how these lame excuses keeps coming. Sure profit.erol made a risky move and place some trades that is considered gambling but it was fair and square and accordance to the rules. Pepperstone had no right to close his trades. His margin was still...
clearly u have not been in this industry long enough. margin stops/stop losses are not honored in times of low liquidity which can lead to negative balances. do a quick google search on SNB 2015, and how it caused alpari UK to go bust or how FXCM needed a bailout from Leucadia National and many other brokers are still to date suing clients over money owed.

Pepperstone didn't announce that they would increase margin requirement so what are you going on about?

as i said, the payment made out to TS was out of goodwill and admittance on pepperstone's part for failure to convey their RM and manage their RM.
this aside. u should probably comb thru the documents including the PDS which brokers send upon opening of account. im pretty sure everyone just accepts T&C without even reading. In summary, they do and all brokers do have the right to prioritize their risk management before u.
  • #238
  • Dec 14, 2019 7:10am Dec 14, 2019 7:10am
I guess the broker would lose either way in this situation
The broker will lose if you win and the broker will lose if you go into negative and owe them money ..that you will never pay
  • #239
  • Apr 19, 2020 6:30pm Apr 19, 2020 6:30pm
Hi All,
suggestions required. Today one of my position was closed automatically at given stoploss on Gold at market open, The price never reached to that level.
I have wrote to pepperstone explaining the issue. Not sure how I should deal with.

Appreciate the suggestions.
  • #240
  • Apr 19, 2020 9:28pm Apr 19, 2020 9:28pm
Quoting tush1822
Hi All, suggestions required. Today one of my position was closed automatically at given stoploss on Gold at market open, The price never reached to that level. I have wrote to pepperstone explaining the issue. Not sure how I should deal with. Appreciate the suggestions.
You were short, and the offer side of the spread ballooned, hitting your stop?
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