Myfxbook 'Connect' Button to update myfxbook stats manually

Hi guys.

--- Conversation start ---
Hi Ethan,

Can I know where is the "connect" button on my accounts page?

Please don't remove that button. It is very important for me. Sometimes myfxbook is late in updating my account, I will click "connect" and the account is updated manually. Pls give me back that button.
---

Hello watchme,

Thank you for your feedback.
Our dev team is working on improving the update system, the button should appear only in a case that the account was disconnected.
If you would like to update your account manually I suggest switching to our EA: myfxbook.com/help/connect-metatrader-ea

Thanks,
Ethan,
Myfxbook support.
---

Hi Ethan,
I really wished that the connect button remain there. The system is not perfect so it is better leave that button to the hands of the user. We can update our records as and when we like.

Please feedback to your dev team and accede this request.

Thank you,
Fan

yes connect button is gone, and its really annoying...I hope they revert back connect button.

ok, this was moved to commercial content... why?

yes, exactly, i'll update here once ethan has responded to my latest mail.

take care tradefx 2016.

Ethan:

Fan, thank you for the feedback, forwarded it to the dev team.

Thanks,
Ethan,
Myfxbook support.

My myfxbook account has not been updated for 3 hours and decided to 'report a bug'... I think more people has to feedback in order for the connect button to be returned to us... anyone else could feedback to myfxbook?

ok guys,

hold your horses.. ethan just replied me.

(me) Sep 02 at 22:56
Hi Ethan,

Has the connect button been restored? I do not see it yet.

It's been 2 hours since my account is updated.

I hope you will look into it.

Thanks,
me.

---

Ethan (Staff) 14 Hours ago
Fan, the button will appear only in a case that the account was disconnected.
Please note that ometimes the update can take longer due to the high load on our servers, if you want your account will be updated every 5 minutes then you can update it manually by using our EA: myfxbook.com/help/connect-metatrader-ea

Thanks,
Ethan,
Myfxbook support.

Not sure why he gave me the previous generic answer but, thank God, the connect button is back...

I hope it will stay.. (see pic)

alright, should be the last post here to show the connect button in action....

Yet another bug on myfxbook...
I have tried updating my account with their EA but i didnt like it.. My mt4 has to been open the entire time.. As such i use the auto update by giving my investor password and account login.. Previously by using auto update i can update the account every 5 mins (maximum frequency) but now the maximum frequency is 30 mins interval.. Pretty sad. Whats worst is if i update manually by clicking "connect ", the message given is that the update has been processed but when i go to my account, it has not been updated..
I just hope this gets fixed soon...

'Your account was successfully processed.' These are the words I get when I click connect in my settings but my account is still not updated. I hope myfxbook team will look into it and fix the bug.

I do not trust these words: "Your account was successfully processed", cos usually even after those words, my account still have not been updated, I have resorted to clicking the "connect" button until i see this: "The account is successfully connected. Please wait until the next update of the account (occurs every 5 minutes)", then i am certain that my account has been updated!
#1stworldproblem