I traded in this broker almost a year (my account was moved from AlpariUK). Trade was slow. Connection MT4 terminates often, the execution of deals for a long time. Slippage almost constantly.
But, even in these conditions, I was able to make a profit. Each trading day, I received a confirmation e-mail.
After a year of trading, I decided to withdraw my profits and sent a request for withdrawal.
The money disappeared from my account immediately. The broker told me that my trades is removed, because I was not acting "in good faith".
I asked to give me an explanation and evidence, feasibility study and examination results.
I waited 8 weeks of response, received yesterday, there is no new information.
Only after this incident, I learned that so many people suffer from this broker.
At this time, the process starts over them in FCA and the Financial Ombudsman Service.
This can not go unpunished. I hope that UK (FCA) I can not get the support of the US example (NFA) ?!
I want to ask you, as you have dealt with this situation? Who has received support in the Financial Ombudsman Service? To back his money?
Please share the information. Thank you!
But, even in these conditions, I was able to make a profit. Each trading day, I received a confirmation e-mail.
After a year of trading, I decided to withdraw my profits and sent a request for withdrawal.
The money disappeared from my account immediately. The broker told me that my trades is removed, because I was not acting "in good faith".
I asked to give me an explanation and evidence, feasibility study and examination results.
I waited 8 weeks of response, received yesterday, there is no new information.
Only after this incident, I learned that so many people suffer from this broker.
At this time, the process starts over them in FCA and the Financial Ombudsman Service.
This can not go unpunished. I hope that UK (FCA) I can not get the support of the US example (NFA) ?!
I want to ask you, as you have dealt with this situation? Who has received support in the Financial Ombudsman Service? To back his money?
Please share the information. Thank you!
