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EXNESS anyone? 38 replies

EXNESS official representative 1,346 replies

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ExNess

  • #1,741
  • Apr 14, 2016 12:06pm Apr 14, 2016 12:06pm
Quoting Forexgain
Webtrader, MT4 Terminal, Live Support everything seems to be down. Had open positions in my MT4 & suddenly it went offline. Tried contacting their live support but after waiting for almost 19 minutes with no one available to attend live chat, i gave up. Terrible experience since last 2 days. Now it's time for me to start moving funds to some other reliable broker's. {image}
Me too, today 14/04/2016 I tried many times to Login MT4, but it doesn't work, I wasn't noticed the server error. I have traded in Exness for 3 years, however I think I should also start moving funds to others. so Sad Exness

Also their supporters answered as a template,
wait,..wait... please,
other question?????

BUT NO ACTION.
  • #1,742
  • Apr 14, 2016 1:46pm Apr 14, 2016 1:46pm
I have always loved trading with EXNESS, But for what happened yesterday/today with server down, I am not confident anymore. What is the guarantee it is resolved? I need to be reassured this is still the EXNESS I fell in love with. I was compensated with $82 trading bonus for yesterdays headache, I wonder how they came up with that amount because the effect of todays server down thing cost me over $300. Let me see what they will refund this time. Moreover no backup server or something? Even 'smaller' brokers don't stay down and up in 2 days. I think EXNESS is just too big for this 'server down' thing.
i have tried to start trades with a trend, now i prefer to follow the trend
  • #1,743
  • Apr 14, 2016 5:13pm Apr 14, 2016 5:13pm
If I am not wrong then there was some sort of issue with Exness-Server6? My friend yesterday was tearing his hair out over this issue; he wanted to trade on news time but was unable to do so. Perhaps the only good thing was that he was able to get the money out instantly and he deposited it on my broker (Octafx) through me – He made 150 USD, I am not against Exness, but it was very surprising for me to see such issue happening.
  • #1,744
  • Apr 15, 2016 12:39am Apr 15, 2016 12:39am
DOWN AGAIN AND AGAIN...Errrrgg
  • #1,745
  • Apr 15, 2016 12:42am Apr 15, 2016 12:42am
Quoting nairate
DOWN AGAIN AND AGAIN...Errrrgg
and this shit continues with exness.
Exness sucks
When the going gets tough , the tough get going
  • #1,746
  • Apr 15, 2016 12:53am Apr 15, 2016 12:53am
Exness , Why don't you close shop if you can't provide quality service to traders?
Today is the third day that server issues are persisting.
When the going gets tough , the tough get going
  • #1,747
  • Apr 15, 2016 12:59am Apr 15, 2016 12:59am
EXNESS, NOT TODAY AGAIN, server down on a third day.​
i have tried to start trades with a trend, now i prefer to follow the trend
  • #1,748
  • Apr 15, 2016 1:08am Apr 15, 2016 1:08am
Quoting Stubborn
Exness , Why don't you close shop if you can't provide quality service to traders? Today is the third day that server issues are persisting.
Exness real 3 server is down again on regular interval . plz Exness tell us can we trade today or not .?????????????????????????
  • #1,749
  • Apr 15, 2016 1:31am Apr 15, 2016 1:31am
They even not replying to the mail of clients. I have already wrote a dozen since yesterday. It seems to be that i should spend my weekend for searching a new broker.
Forex; the game of movements not the game of candles.
  • #1,750
  • Apr 15, 2016 1:56am Apr 15, 2016 1:56am
I am pretty damn sure they are going to see drastic outflow of clients money from their business this time. No one have patience to tolerate 3 days of continuous downtime (how long it will continue still not known) when at the same time there's lots of other quality broker options available.
I will wait till this evening to see if things comes back to normal. If same shit conitues then it's time to quit exness. I will pull out all my funds by tonight & shift to some other broker's.
  • #1,751
  • Apr 15, 2016 1:59am Apr 15, 2016 1:59am
Quoting sajidkust
They even not replying to the mail of clients. I have already wrote a dozen since yesterday. It seems to be that i should spend my weekend for searching a new broker.
same here, please post any good exness replacement, exness is totally screw up big time.
  • #1,752
  • Apr 15, 2016 2:01am Apr 15, 2016 2:01am
Attached Image


out of 7 servers, 6 are down, and 1 like super slow ping.

officially closed shop already i think, hope money can still withdraw.
  • #1,753
  • Apr 15, 2016 2:02am Apr 15, 2016 2:02am
Dear Exness clients and fellow FF users.

Thank you for all your concerns expressed here.

As you know, we have been suffering from a DDoS attack. The statement regarding this situation has been issued on our official website. The IT department report that it has been mainly resolved with many clients still possibly having connection issues. The IT team are still doing their best to block the attack and bring all services back to normal.

The attack is also the reason why the speed of replies to your chats and emails, and even my own speed of replying to you here has increasingly slowed down. I am sorry for this inconvenience.

I know these past two days have been extremely difficult for you in terms of trading. At the same time, I strongly rely on your understanding. It is only with your help and support that we will be able to quickly achieve positive results in this matter.

Needless to say that you can always come to chat with us, email us at [email protected], or me personally at [email protected].

Thank you again for your support and understanding. Rest assured, the issue will be fully resolved in the nearest time.
  • #1,754
  • Apr 15, 2016 2:03am Apr 15, 2016 2:03am
They excusing that there is some "Denial of Service" attack on there server. No, Its not the truth. There is something else. They are hiding. Denial of Service is a very childish sort of excuse. If there experts unable to deal with this sort of typical attack and struggling from 3 days to settle it then i damn sure they are not better for keeping your's and mine money. This shows that how non-professional they are ; security wise.
Forex; the game of movements not the game of candles.
  • #1,755
  • Apr 15, 2016 2:06am Apr 15, 2016 2:06am
Quoting sajidkust
They excusing that there is some "Denial of Service" attack on there server. No, Its not the truth. There is something else. They are hiding. Denial of Service is a very childish sort of excuse. If there experts unable to deal with this sort of typical attack and struggling from 3 days to settle it then i damn sure they are not better for keeping your's and mine money. This shows that how non-professional they are ; security wise.
Well said mate.
When the going gets tough , the tough get going
  • #1,756
  • Apr 15, 2016 2:10am Apr 15, 2016 2:10am
Quoting belief
{quote} same here, please post any good exness replacement, exness is totally screw up big time.
Currently I am thinking of IcMarkets and Global Prime but not finalized yet but surely xness is out of list.
Forex; the game of movements not the game of candles.
  • #1,757
  • Apr 15, 2016 3:07am Apr 15, 2016 3:07am
Dear Exness clients and other fellow readers,

I understand your concerns.

Please rest assured that the situation is being dealt with by our professional IT team.

All we need now is time as there is no exact moment when we will be able to fully block the attack and restore the connection completely. However, there is certain information that the situation has already been resolved for some clients and is gradually looking up for the others.

Last but not least, your help and support in the matter are highly appreciated.
  • #1,758
  • Apr 15, 2016 4:00am Apr 15, 2016 4:00am
Real 1 is up, 2 still down, from my side... actually....
  • #1,759
  • Apr 15, 2016 4:08am Apr 15, 2016 4:08am
Quoting nairate
Real 1 is up, 2 still down, from my side... actually....
again down. I am closing my trades in whatever state they are with first available connection. Good Bye Exness.
Forex; the game of movements not the game of candles.
  • #1,760
  • Apr 15, 2016 4:14am Apr 15, 2016 4:14am
Quoting sajidkust
{quote} again down. I am closing my trades in whatever state they are with first available connection. Good Bye Exness.
Had you tried it on android ?
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