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  • #8,661
  • Feb 22, 2016 6:04pm Feb 22, 2016 6:04pm
Quoting regme
Jason, I am using FXCM Live Account for trading. Recently I realize some difference in BID, ASK and GMT Timing on FXCM MT4 Market Watch and Charts. Please compare chart Bid, ASK with Market Watch Bid, ASK. About 1 Pip difference in chart displayed Bid and Ask values. Attached is image of account. Please check discrepancy between Market Watch panel and Charts. Market Watch Panel and my EA. GMT Seconds also differs. EA is simple Multicurrency EA to only show information. No other logic. I am using FXCM Live Account USDReal01 on my account. Please...
Hi Regme,

This is a known issue and a fix is on the way. This earlier post has more information: http://www.forexfactory.com/showthre...30#post8735730

Quoting littleart
{quote} Hi Jason, Any update for this issue (same spread/price on marketwatch and charts)? The wider spread than actual on chart really bothers me. Please fix it at your earliest convenience. Thanks!
Hi Littleart,

We are about a week away from implementing a solution that will allow you to see our NDD pricing on the charts of USD-denominated MT4 accounts. I will let you know when it's completed.
  • #8,662
  • Feb 23, 2016 4:59am Feb 23, 2016 4:59am
Quoting Jason Rogers
{quote} Hi Regme, This is a known issue and a fix is on the way. This earlier post has more information: http://www.forexfactory.com/showthre...30#post8735730 {quote} Hi Littleart, We are about a week away from implementing a solution that will allow you to see our NDD pricing on the charts of USD-denominated MT4 accounts. I will let you know when it's completed.
still looking forward to it!
  • #8,663
  • Feb 23, 2016 5:38am Feb 23, 2016 5:38am
Hello all,

Can someone tell me what happened with FXCM Trading Station t1 data after last update?

Before the update I could write several changes in price inside a 1 second interval to a *.csv file, for instance:

09:35:00 187,212 187,222
09:35:00 187,213 187,222
09:34:59 187,213 187,223
09:34:59 187,215 187,223
09:34:59 187,215 187,225
09:34:59 187,216 187,225
09:34:59 187,216 187,226
09:34:59 187,215 187,226
09:34:59 187,218 187,226
09:34:59 187,218 187,227
09:34:59 187,218 187,226
09:34:59 187,216 187,226
09:34:59 187,216 187,225
09:34:59 187,215 187,225
09:34:59 187,218 187,225
09:34:59 187,218 187,228
09:34:59 187,218 187,226
09:34:59 187,217 187,226
09:34:58 187,216 187,226
09:34:57 187,217 187,226
09:34:57 187,218 187,226
09:34:57 187,218 187,227
09:34:57 187,221 187,227
...

But now t1 data is beeing written at 1 change for a 1 second interval only, for instance:

05:50:38 161.312 161.325
05:50:40 161.312 161.324
05:50:43 161.313 161.326
05:50:44 161.315 161.327
05:50:45 161.322 161.336
05:50:46 161.322 161.334
05:50:47 161.320 161.331
05:50:48 161.320 161.332
05:50:49 161.320 161.331
05:50:50 161.320 161.332
05:50:51 161.315 161.328
...

How I can get all changes in price inside a 1 second interval as before?

Best regards.
  • #8,664
  • Feb 23, 2016 6:34am Feb 23, 2016 6:34am
  •  regme
  • | Joined Mar 2010 | Status: Planning to be like Warren Buffett | 115 Posts
Dear Jason, Hope you understand. I searched this forum and found that this BID, ASK issue is since years. Please check following links.

http://www.forexfactory.com/showthread.php?p=5338905
http://www.forexfactory.com/showthread.php?p=8469587

I wonder how and why FXCM released incomplete, misleading MT4 software in Forex Market. FXCM did not mention it in its Terms and Conditions.

Most displayed informations are wrong, which include Candles OHLC. Misleading information leads to wrong decisions.

Don't you think our losses are due to incomplete and misleading FXCM MT4 software.

FXCM is world class broker, we expect it to follow US-regulated forex brokers (RFEDs) and CFTC regulations.

Quoting Jason Rogers
{quote} Hi Regme, This is a known issue and a fix is on the way. This earlier post has more information: http://www.forexfactory.com/showthre...30#post8735730 {quote} Hi Littleart, We are about a week away from implementing a solution that will allow you to see our NDD pricing on the charts of USD-denominated MT4 accounts. I will let you know when it's completed.
  • #8,665
  • Feb 23, 2016 4:34pm Feb 23, 2016 4:34pm
Quoting Luro
Hello all, Can someone tell me what happened with FXCM Trading Station t1 data after last update? Before the update I could write several changes in price inside a 1 second interval to a *.csv file, for instance: 09:35:00 187,212 187,222 09:35:00 187,213 187,222 09:34:59 187,213 187,223 09:34:59 187,215 187,223 09:34:59 187,215 187,225 09:34:59 187,216 187,225 09:34:59 187,216 187,226 09:34:59 187,215 187,226 09:34:59 187,218 187,226 09:34:59 187,218 187,227 09:34:59 187,218 187,226 09:34:59 187,216 187,226 09:34:59 187,216 187,225 09:34:59 187,215...
Welcome to the forum, Luro

I just checked with our developers and they tell me no changes were made to tick data on Trading Station in our recent update to the platform.

New features include:

  1. Stop-Limit and Trailing Stop-Limit orders
  2. Multiple Marketscope charting windows
  3. Ability to save multiple logins


I pulled up tick chart in table mode on Marketscope, and it confirms tick data still appear as before with more than one tick possible per second.

Attached Image (click to enlarge)
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  • #8,666
  • Feb 23, 2016 5:05pm Feb 23, 2016 5:05pm
Quoting regme
I wonder how and why FXCM released incomplete, misleading MT4 software in Forex Market.
Hi Regme,

There seems to be some confusion. MT4 is third-party software, and unlike FXCM's Trading Station (or even other third-party platforms we offer like NinjaTrader) the MT4 platform has a unique limitation. It can only display pricing for one account type per server, and currently, we have Mini and Standard accounts running together on the same MT4 servers. The different account types having different pricing models. Mini accounts have all inclusive spreads with no commissions, while Standard accounts have raw FX spreads with separate commissions.

FXCM's raw FX spreads are popular with our Standard account clients, and the feedback we receive from most is they prefer to enjoy the benefits of these low spreads now rather than wait for the MT4 charts to be updated before getting access to this new pricing: http://www.forexfactory.com/brokers.php#spreads

If you log into Trading Station with your account username and password, you will see charts that already reflect the raw FX spreads available to you, and a solution for your MT4 charts is coming soon.

It is important to make a distinction between indicative prices (displayed on charts) and dealable prices (displayed on the FXCM Trading Station). Indicative quotes are those that offer an indication of the prices in the market, and the rate at which they are changing. Indicative prices are usually very close to dealing prices, but they only give an indication of where the market is. Therefore, any prices displayed by a third party charting provider, which does not employ our price feed, will reflect "indicative" prices and not necessarily actual "dealing" prices where trades can be executed.

Quoting regme
FXCM is world class broker, we expect it to follow US-regulated forex brokers (RFEDs) and CFTC regulations. {quote}
We agree. In fact, FXCM is one of the only retail forex brokers in the world regulated on three continents. Your forum profile mentions you live in the UK, so you may be particularly interested to know we are regulated by the FCA in London. If you have any questions or concerns about our Terms and Conditions, you are welcome to reach out to our Compliance department at [email protected].
  • #8,667
  • Feb 24, 2016 8:34am Feb 24, 2016 8:34am
Quoting Jason Rogers
{quote} Welcome to the forum, Luro I just checked with our developers and they tell me no changes were made to tick data on Trading Station in our recent update to the platform. New features include: Stop-Limit and Trailing Stop-Limit orders Multiple Marketscope charting windows Ability to save multiple logins I pulled up tick chart in table mode on Marketscope, and it confirms tick data still appear as before with more than one tick possible per second. {image}
Hello, Jason!

I found that PRICEDATAEXPORTER, an add to FXCM Trading Station, isn't writing t1 data to *.csv files like before FXCMTS last update, look attached screenshots. I will write to support.

Thanks!
Attached Image (click to enlarge)
Click to Enlarge Name: 2016-02-24-10-28-40-PriceDataExporter.png Size: 62 KB
Attached Image
  • #8,668
  • Feb 24, 2016 10:49am Feb 24, 2016 10:49am
Quoting Jason Rogers
{quote} Thanks Djxput, it was nice to take a break from all this global warming we're experiencing on the east coast. {quote} You mentioned that you tried changing the colors of orders, but how about changing the color scheme of your charts altogether? Go to File > Options > "Color Schemes" and select "Light (White)" Also, try increasing the Text font size by going to File > Options > "Chart View Options" and set the "Text font" to 20pt. Then right-click on the chart and uncheck "Show Grid". Here's what my Trading Station charts look like...
Hi Jason,

Thanks for getting back to me there.

I havnt checked increasing the size of the lettering but will give it a go.

As far as trendlines I made a short vid of what Im talking about - is there a way to shorten the steps to drawing a trendline?

thanks

Inserted Video
  • #8,669
  • Edited 6:19pm Feb 24, 2016 5:55pm | Edited 6:19pm
Quoting Luro
{quote} Hello, Jason! I found that PRICEDATAEXPORTER, an add to FXCM Trading Station, isn't writing t1 data to *.csv files like before FXCMTS last update, look attached screenshots. I will write to support. Thanks! {image} {image}
Hi Luro,

Price Data Exporter is a third-party app developed by MooMooForex. They can help you with questions about this program: http://moomooforex.com/contact/
  • #8,670
  • Feb 24, 2016 6:07pm Feb 24, 2016 6:07pm
Quoting djxput
As far as trendlines I made a short vid of what Im talking about - is there a way to shorten the steps to drawing a trendline? thanks https://youtu.be/dUvjabGQ4jw
Thanks for that video, Djxput

It helps me see what you mean about having to hit the OK button twice. It's strange, because I don't have to do that on my platform. I can't see what keys you're hitting on your keyboard, but this is what I do.

 

  1. Select the chart on which I want to draw.
  2. Hit the 'L' key so that the mouse pointer turns into a crosshair.
  3. Place the crosshair on the point where I want to start drawing my trendline.
  4. Click and hold down the left mouse button.
  5. Drag the mouse to the point where I want to stop drawing my trendline.
  6. Release the left mouse button.
  7. Hit OK


I only have to hit the OK button once. If that does not work for you, I suggest uninstalling and reinstalling the platform after saving your chart layouts and templates. If that still does not work, please let me know.

  • #8,671
  • Feb 24, 2016 7:51pm Feb 24, 2016 7:51pm
Hi Jason, Does fxcm have any plans to offer futures contracts to US clients? Thanks.
  • #8,672
  • Edited 11:31am Feb 25, 2016 10:37am | Edited 11:31am
Quoting nonlinear
Hi Jason, Does fxcm have any plans to offer futures contracts to US clients? Thanks.
Hi NL, we have no plans to offer futures at this time. I assume you ask, because we can't trade CFDs here in the US.
Was there a particular contract that interested you? Gold, oil, S&P?
  • #8,673
  • Feb 25, 2016 10:47am Feb 25, 2016 10:47am
Quoting Jason Rogers
{quote} Hi NL, we have no plans to offer futures at this time. I assume you, because we can't trade CFDs here in the US. Was there a particular contract that interested you? Gold, oil, S&P?
Exactly correct, the most liquid and perhaps Dow.
  • #8,674
  • Feb 26, 2016 4:58am Feb 26, 2016 4:58am
Quoting Jason Rogers
{quote} Thanks for that video, Djxput It helps me see what you mean about having to hit the OK button twice. It's strange, because I don't have to do that on my platform. I can't see what keys you're hitting on your keyboard, but this is what I do. Select the chart on which I want to draw. Hit the 'L' key so that the mouse pointer turns into a crosshair. Place the crosshair on the point where I want to start drawing my trendline. Click and hold down the left mouse button. Drag the mouse to the point where I want to stop drawing my trendline....
When I use the 'L' key on the keyboard I only have to hit 'ok' once - when I was using the mouse to place a trendline you have to hit it 2x ... so thanks for that.
  • #8,675
  • Edited Feb 29, 2016 8:02am Feb 28, 2016 12:53pm | Edited Feb 29, 2016 8:02am
Quoting nonlinear
{quote} Exactly correct, the most liquid and perhaps Dow.
Current Big Dow & Dow Futures Margins:

  1. Big Dow(DD): Day - $7,500. Overnight - $19,000
  2. Dow (DJI): Day - $3,000. Overnight - $7,725

The above understandably beyond the reach of most FXCM retail clients.

Current Mini Dow and E-Mini S&P 500 Futures Margins:

  1. Mini-Dow (YM): Day - $500. Overnight - $3,900
  2. E-Mini S&P 500 (ES): Day - $400. Overnight - $4,750

Current Mini Dax Futures Margins:

  1. Mini-Dax(FDXM): Day - $1,000. Overnight - $3,500.

The above and additional research will provide comparisons of required Future margins against available CFD margins.
My interest is self serving as all clients of brokers regulated* by UK FCA are covered up to £50,000 by UK FSCS in case of insolvency.
However, indication is there is slim chance that FXCM will offer Futures any time soon or ever.

* Clients of brokers authorized but not regulated by UK FCA are not covered by UK FSCS £50,000 compensation and therefore stand to loose all deposits and profits in case of insolvency.

TSLA: 30-Dec-22 123.18 // 16-Jun-23 260.54 **111.51%**
  • #8,676
  • Feb 29, 2016 10:56am Feb 29, 2016 10:56am
Quoting djxput
{quote} When I use the 'L' key on the keyboard I only have to hit 'ok' once - when I was using the mouse to place a trendline you have to hit it 2x ... so thanks for that.
It's my pleasure. I'm glad the steps I provided worked for you.

I have tried to replicate the issue you described by using the mouse to create a trendline instead of the 'L' key, but I still only had to hit the OK button once. Could you tell me step by step what you did when this happened? I would like to share your feedback with our software developers so they can address it.

Thanks,
Jason
  • #8,677
  • Feb 29, 2016 3:49pm Feb 29, 2016 3:49pm
Quoting 1greyfox
{quote}
Quoting Bilstein
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Quoting cpearson
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Quoting driven18
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Quoting Elovv
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Quoting littleart
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Quoting MikeFT
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Quoting MinW
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Quoting Naddmer
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Quoting philtre71
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Quoting Phylo
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Quoting psychop13
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Quoting regme
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Quoting RideTheWave
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Quoting scalpz
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Quoting Stoekadoe
{quote}
Quoting bapakjason
{quote} I hope the spread for USD mt4 servers gets corrected soon! Looking forward to it. -Jason

Attention MT4 traders with USD-denominated Standard accounts

We have updated the MT4 charts on server FXCM-USDReal09 to reflect the raw FX spreads available to you for trading on our No Dealing Desk (NDD) forex execution.

Thank you for your patience with this process. If you have any questions, please let me know.
  • #8,678
  • Feb 29, 2016 5:57pm Feb 29, 2016 5:57pm
Quoting Jason Rogers
Attention MT4 traders with USD-denominated Standard accounts We have updated the MT4 charts on server FXCM-USDReal09 to reflect the raw FX spreads available to you for trading on our No Dealing Desk (NDD) forex execution. Thank you for your patience with this process. If you have any questions, please let me know.
Hi Jason.

That is great news except I am on the FXCM-USDReal07 server and not the FXCM-USDReal09 server. Does the 09 server use the same daily close time as the 07 server? If it does can I call customer service and have them switch me over to the FXCM-USDReal09 server?

Thanks for your time.

1greyfox
  • #8,679
  • Feb 29, 2016 7:00pm Feb 29, 2016 7:00pm
Quoting 1greyfox
{quote} Hi Jason. That is great news except I am on the FXCM-USDReal07 server and not the FXCM-USDReal09 server. Does the 09 server use the same daily close time as the 07 server? If it does can I call customer service and have them switch me over to the FXCM-USDReal09 server? Thanks for your time. 1greyfox
Hi 1greyfox,

All our USD-denominated MT4 servers use the same time zone (GMT+2/3) so daily candles close in sync with the 5pm New York Close. We can switch your MT4 account to server FXCM-USDReal09 if you complete the form below:

  1. MT4 Chart Update for FXCM UK Clients
  2. MT4 Chart Update for FXCM US Clients

  • #8,680
  • Mar 1, 2016 4:29am Mar 1, 2016 4:29am
Quoting Jason Rogers
{quote} Hi 1greyfox, All our USD-denominated MT4 servers use the same time zone (GMT+2/3) so daily candles close in sync with the 5pm New York Close. We can switch your MT4 account to server FXCM-USDReal09 if you complete the form below: MT4 Chart Update for FXCM UK Clients MT4 Chart Update for FXCM US Clients
Hi Jason.

Thank you for the link, I will get the account formed filled out today. I appreciate your time and patience in this matter.

Thanks again!!!

1greyfox
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