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Eightcap scam?

  • #1
  • First Post: Feb 21, 2016 5:21pm Feb 21, 2016 5:21pm
I request money withdraw to skrill but it left from account and i dont have it on skrill.. (100$) not big cash but.. dont have...
Anyone have troubles with withdraw money from Eightcap broker ? (australian)
What is your oppinion and reviews about this broker?
  • #2
  • Feb 21, 2016 6:37pm Feb 21, 2016 6:37pm
Hey Kubisaty,

Apologies the withdrawal missed cut off on Friday and is being sent out today.

Thanks,
Eightcap
  • #3
  • Feb 22, 2016 1:59am Feb 22, 2016 1:59am
Why is not possible to trade GBPNZD ??
  • #4
  • Mar 30, 2016 4:35am Mar 30, 2016 4:35am
Quoting Kubiasty
Why is not possible to trade GBPNZD ??
I've been trading with them for close to a year, very stable good broker imo no way a scam, stupid title OP. Moved most my trading to them from FXCM. Noticed they don't offer some pairs but they have all the ones I am interested in trading, so never bothered me.
  • #5
  • Jun 27, 2016 9:05am Jun 27, 2016 9:05am
I haven't tried a forex account with EightCap. If you've traded forex with this broker, please leave a review here.
  • #6
  • Feb 23, 2019 2:26am Feb 23, 2019 2:26am
They need your money to pay for this.




https://www.forexfactory.com/news.php?do=news&id=886427
Ronnie Renko
  • #7
  • Aug 1, 2021 9:36pm Aug 1, 2021 9:36pm
The contest looks totally legit, only the 1st day, this guy will break them by 2 weeks
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What if we called them Eightcrap would they notice?
It takes a lot for me to IGNORE you, but you can try.
  • #8
  • Aug 2, 2021 7:07pm Aug 2, 2021 7:07pm
Quoting Erebus
The contest looks totally legit, only the 1st day, this guy will break them by 2 weeks{image} What if we called them Eightcrap would they notice?
That's a massive return for a day... can you see the leverage ava? Not sure why the broker is crap in this situation, it's a trading comp.
  • #9
  • Aug 3, 2021 7:04pm Aug 3, 2021 7:04pm
Quoting >Apocalypto<
{quote} That's a massive return for a day... can you see the leverage ava? Not sure why the broker is crap in this situation, it's a trading comp.
There isn't even a trade, it's totally a computer calculation or some kind of wrong reading

Looks like Gold is the way to go, seems like no limit on position size

Imagine having a real account of 10K and making a 20K profit trade, do it twice

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It takes a lot for me to IGNORE you, but you can try.
  • #10
  • Aug 3, 2021 11:28pm Aug 3, 2021 11:28pm
Quoting Erebus
The contest looks totally legit, only the 1st day, this guy will break them by 2 weeks{image} What if we called them Eightcrap would they notice?
i entered a oanda comp couple years ago. it was buggy af and leverage was off.

long story short. some bloke turned 10k to 20m while i only managed 700k lol

Attached Image


subsequently oanda fixed it and only gave away ebooks as gratuity

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  • #11
  • Aug 4, 2021 12:05am Aug 4, 2021 12:05am
Hi friends,

Martin here from Eightcap.

I wanted to chime in on the conversation to give you an answer on what happened with that amazingly profitable demo trader. Basically it was a case of a team member applying a balance deposit to the wrong demo account. We identified the error and withdrew the funds out of the account.

With the demo environment, we will get requests here and there for additional funds being added from clients and in this case the account number provided was wrong. So no impact to the integrity of the trading competition - the issue has been resolved.

You will be happy to know that we have severely disciplined team member responsible. Let's just say they wont be making fat finger demo account mistakes again

Let me know if you have question.

Happy trading,

Martin
  • #12
  • Aug 5, 2021 10:58pm Aug 5, 2021 10:58pm
It's good that all questions can be resolved and immediately clear, definite answer and willingness to talk.
  • #13
  • Aug 8, 2021 10:41pm Aug 8, 2021 10:41pm
Quoting EightcapLtd
Hi friends, Martin here from Eightcap.Let me know if you have any question. Happy trading, Martin
I have a question: how to fill in the missing data in a particular time frame?

It's not just the EURUSD but I will use that as an example, I mean if I can't get data for the most common pair, there is a problem.

See the chart, Monday open, there are 2 x 15M candles 00:00 and the 00:15, then the gap, next candle is 00:30 as indicated by the vertical line

I have tried Refresh, I have restarted, I went to the History Center, download (no new data)

I tried to connect to different servers

I went to the data file folder, deleted all the 15M files, restarted

Still, it is missing, WTF?



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EDIT: here is IC Markets of the same time period in question -

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It takes a lot for me to IGNORE you, but you can try.
  • #14
  • Aug 8, 2021 11:57pm Aug 8, 2021 11:57pm
Quoting Erebus
{quote} I have a question: how to fill in the missing data in a particular time frame? It's not just the EURUSD but I will use that as an example, I mean if I can't get data for the most common pair, there is a problem. See the chart, Monday open, there are 2 x 15M candles 00:00 and the 00:15, then the gap, next candle is 00:30 as indicated by the vertical line I have tried Refresh, I have restarted, I went to the History Center, download (no new data) I tried to connect to different servers I went to the data file folder, deleted all the 15M files,...
Hi Erebus,

Would you mind direct messaging me your account number and the server you are trying to connect to? We can try and take a closer look for you.

I asked the technical team to check the chart data and from what we could see there aren't any gaps in the data server side (see screenshot below). So it suggests to me that it's a matter of the data needing to load on your platform. A few troubleshooting options are:

1. On the EURUSD.i chart, click and cycle through each timeframe. This will give the platform a nudge to download the chart data.
2. If that doesn't help, leave the 15M chart open for a while (grab a coffee or something) and see whether it's downloaded the data missing.

Cycling the timeframes to force chart data to load usually works for me.

Let me know how you go with it and DM me if you need further help,

Martin
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  • #15
  • Aug 17, 2021 10:59pm Aug 17, 2021 10:59pm
Quoting EightcapLtd
{quote} Hi Erebus, Would you mind direct messaging me your account number and the server you are trying to connect to? We can try and take a closer look for you. I asked the technical team to check the chart data and from what we could see there aren't any gaps in the data server side (see screenshot below). So it suggests to me that it's a matter of the data needing to load on your platform. A few troubleshooting options are: 1. On the EURUSD.i chart, click and cycle through each timeframe. This will give the platform a nudge to download the chart...
Sorry, I didn't see this reply until now. I haven't even opened 8CAP since then because I wanted to just concentrate on trading my main account.

I checked it now, data is still missing.

I do what you said all the time, turn off Chart Shift and Auto-Scroll, cycle each time frame, press the Home key to make the chart load all the data it can.

That's why I deleted the 15M data files, hoping it would have to refresh all the data. What amazes me with Metatrader, it's like all the timeframes have a separate database; seems to me if there was a complete file of 1-minute, then all other time frames would be built from that.

It's connected to the Sydney server at 132 ms, I'm near Brisbane.
It takes a lot for me to IGNORE you, but you can try.
  • #16
  • Aug 18, 2021 8:08pm Aug 18, 2021 8:08pm
Hi Erebus,

I've spoken with the team and to resolve the issue, the next steps would be as follows:

1. Try connecting to a different Data Centre such as the Tokyo DC. It only has a slightly higher ping than the Sydney server. Once done, try cycling through the timeframes to prompt the charts to update.

2. If that doesn't work, please email me directly via [email protected] and I'll send you the MT4 tickdata for EURUSD.i. This can be uploaded into your platform.

I'll wait to back from you on this.

All the best,

Martin
  • #17
  • Aug 19, 2021 9:11am Aug 19, 2021 9:11am
Quoting EightcapLtd
Hi Erebus, I've spoken with the team and to resolve the issue, the next steps would be as follows: 1. Try connecting to a different Data Centre such as the Tokyo DC. It only has a slightly higher ping than the Sydney server. Once done, try cycling through the timeframes to prompt the charts to update. 2. If that doesn't work, please email me directly via [email protected] and I'll send you the MT4 tickdata for EURUSD.i. This can be uploaded into your platform. I'll wait to back from you on this. All the best, Martin
I didn't open it today, too busy shorting the AUDUSD = $$$$

I will look in the morning.....

zzzzzzzzzzzzzzzz
It takes a lot for me to IGNORE you, but you can try.
  • #18
  • Last Post: Jan 25, 2022 8:06am Jan 25, 2022 8:06am
....and their charts are super crappy, it is missing all kinds of candles and some a whole period
I am testing on demo something new for over 3 months and suddenly cant trade the system cause of the missing
candles, what a disaster! Imagine I had a live account with them....
Those who don't believe in magic will never find it
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