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  • #8,641
  • Feb 16, 2016 3:18am Feb 16, 2016 3:18am
4/2/16
Hi Dave,

I will give you a call and walk you through the margin requirements for trading. The USD/TRY and ZAR are exotic pairs that are going to require some margin. There are different account available with different leverages that will alter your margin costs.

Kind regards,

Tom Armstrong

Foreign Exchange, Commodities and CFD Relationship Manager
FXCM Australia Limited
Direct Line: (02) 9275 5105
Toll Free Line: 1800 109 751
Email: [email protected]
Website: http://www.fxcm.com.au

FXCM welcomes client feedback. How am I doing? Email my manager Peter Christensen at [email protected]

"Your referrals and recommendations to your friends and colleagues are the best compliment I can ever receive"

its the 16/2/16 nothing
people leave, but this thread will go on for ever
  • #8,642
  • Feb 16, 2016 2:03pm Feb 16, 2016 2:03pm
Quoting Traderlarry
@ CatMan: do yourself a favor and take a look at the dax future which is trading on Eurex. The futures contract rarely has a spread of just one point when things get wild. I saw spreads of 1.5-2 points most of the time this morning in the European session. There is no such a thing as fixed spreads in the real world.
Thanks for the tip TraderLarry, but pls give me a link to this broker. When I google Eurex I come to a site (www.eurexchange.com) that is obviously not retail client oriented. My EAs are on MT4 so I need some way to let them work with any new broker I want to try.
  • #8,643
  • Feb 17, 2016 3:54am Feb 17, 2016 3:54am
Quoting Aussi
4/2/16 Hi Dave, I will give you a call and walk you through the margin requirements for trading. The USD/TRY and ZAR are exotic pairs that are going to require some margin. There are different account available with different leverages that will alter your margin costs. Kind regards, Tom Armstrong Foreign Exchange, Commodities and CFD Relationship Manager FXCM Australia Limited Direct Line: (02) 9275 5105 Toll Free Line: 1800 109 751 Email: [email protected] ("[email protected]") Website: http://www.fxcm.com.au FXCM welcomes client...

​Thanks Tom for your info
people leave, but this thread will go on for ever
  • #8,644
  • Feb 17, 2016 9:07am Feb 17, 2016 9:07am
Quoting Mitbrad
Any chance of getting the Polish stock index CFD as a trading instrument?
Hi Mitbrad,

It would come down to demand from traders. You're the first person to ask me about this, and I'll be sure to share your interest with our trading desk.
  • #8,645
  • Edited 12:06pm Feb 17, 2016 11:22am | Edited 12:06pm
Quoting djxput
{quote} Hope you have a good day off Jason
Thanks Djxput, it was nice to take a break from all this global warming we're experiencing on the east coast.

Quoting djxput
a couple questions when you get back. Im having difficulty changing the colors of orders. Here is a screen shot to see ... I want to see my order clearly and atm its barely visible no matter which color background for charts I use; sure if I hover over the order its 'slightly' more visible but I want to see it clearly not strain. Is there a way to change the colors of this?
You mentioned that you tried changing the colors of orders, but how about changing the color scheme of your charts altogether? Go to File > Options > "Color Schemes" and select "Light (White)"

Also, try increasing the Text font size by going to File > Options > "Chart View Options" and set the "Text font" to 20pt. Then right-click on the chart and uncheck "Show Grid".

Here's what my Trading Station charts look like after these changes:

Attached Image (click to enlarge)
Click to Enlarge Name: Nqjbmd2.png Size: 53 KB



Quoting djxput
Also when placing trendlines; right now I have to click ok 2x to draw 1 trendline including drawing the trendline; can I just draw the trendline without having to hit ok 2x?
I just tested this on my charts and was able to draw trendlines by clicking on the OK button just once. Please tell me more about the exact steps you are taking to draw these lines.

Quoting djxput
oh and one more question - I noticed the standard account spreads are more then the minis; this includes the indicies - any reason for this?
Forex pricing on Standard accounts has low spreads with separate commissions. By contrast, Mini accounts have all inclusive forex spreads with no commissions. However, you should see no difference between the two account types for stock index CFDs. Please give me an example where you saw this.

Quoting djxput
And when you mention NDD this is just for forex right? when you trade indicies still goes through a DD?
That is correct. Standard FXCM accounts use No Dealing Desk (NDD) forex execution, and DD execution for metals, energy, stock index and share CFDs. By contrast, Mini accounts use DD execution for all products.

Quoting djxput
I think you mentioned previously that when there is news or volatility the spreads in the mini account tend to widen accordingly but not the standard account? thanks - {image}
I don't recall saying this. If I did, please let me know where, so I can post a correction in the relevant discussion thread. During volatile news events, spreads can widen on both execution models as our liquidity providers widen their spreads.
  • #8,646
  • Feb 17, 2016 12:51pm Feb 17, 2016 12:51pm
Quoting sw88
I am trying on the mobile trading station demo. I don't see Fast stochastic indicator.
It's listed on Trading Station Mobile as "SFK (Stockastic Fast)".

Quoting sw88
The stochastic indicator does not allow a slowing period to be put to 1.
%D is a simple moving average of %K so the minimum number of periods has to be 2. That way you have at least 2 values to get the average between them.
  • #8,647
  • Feb 17, 2016 2:37pm Feb 17, 2016 2:37pm
Quoting francmorio
{quote} In FXCM The price in demo is always different from the price in Live. If you rely on FXCM demo to learn how to trade on real, you are wasting your time, try other brokers that have the same price actions in both demo and live!
Hi Franc,

The post you replied to is almost 10 years old.

It would be hard to know today what the original poster was referring to at the time. If I had to guess, he might have not taken into account the spread or slippage both of which can increase when prices are moving quickly.

Quoting sw88
{quote} How's the spread in demo compared to real time?
Hi Sw88,

FXCM demo accounts offer the same prices as FXCM live accounts. Therefore, the spreads are the same provided you are comparing demo and live accounts of the same type. FXCM offers Mini, Standard or Active Trader account types: http://bit.ly/1OGQHzK

However, no demo account can replicate the liquidity of live trading or lack thereof during major news events. It's important to note that slippage is a risk of live trading in any market with any broker. Slippage is when your order is filled at a different price than you requested. The good news with FXCM is that slippage can be positive or negative. Positive slippage is when your order gets filled at a better price than you requested.

A twelve-month study of orders executed through FXCM showed the following:

  1. 76.2% of all orders had NO SLIPPAGE.
  2. 13.5% of all orders received positive slippage.
  3. 10.2% of all orders received negative slippage.
  4. Over 58% of all limit and limit entry orders received positive slippage.
  5. 52% of all stop and stop entry orders received negative slippage.

Note how limit orders tend to receive positive slippage while stop orders tend to receive negative slippage. That is due to the momentum of price movement when such order types are triggered.

FXCM provides traders with unique tools like Range Entry, Market Range and our enhanced Maximum Deviation feature for MT4 to help you minimize negative slippage while still receiving the full benefits of any positive slippage that's available. I discuss these trading tools in more detail in this post: http://www.forexfactory.com/showthre...04#post8733204

Quoting Kanzler
One possible explanation is that the dealing desk execution model has lower spreads, which is for example what my live account uses (in exchange I pay a small commission fee per trade). The demo might be on the NDD model which was advertised for a long time, but I don't see it on the demo signup page anymore.
Hi Kanzler,

To clarify, Standard accounts use No Dealing Desk (NDD) forex execution with low spreads and commissions. By contrast, Mini accounts use DD execution with all inclusive spreads and no commissions. For this reason the typical spreads on Standard accounts are lower than for Mini accounts. If you are being charged a commission on your forex trades, then you have a Standard account with NDD pricing: http://bit.ly/23JoOgG
  • #8,648
  • Feb 17, 2016 2:50pm Feb 17, 2016 2:50pm
Quoting Singha83
Hello Jason. I am thinking about buying a Apple mac. I have an fxcm mt4 platform on my windows pc but I wanted to know how easy is it to transfer my templates and indicators to an apple computer? My plan is to continue using mt4 but on apple. Is this possible? Will indicators and templetes be a simple "copy and paste" transfer kinda of deal? Thanks.
Hi Singha83,

The MT4 platform runs on the Windows OS, not the Mac OS. That said, you can use a virtual private server (VPS) to run MT4 and then access it on your Mac: http://bit.ly/1KqDgUB

The advantage of this setup is that the VPS can run 24 hours a day, even when your Mac is turned off or disconnected from the internet. You can also access the VPS from other computers giving you greater flexibility when traveling.
  • #8,649
  • Edited 3:21pm Feb 17, 2016 3:05pm | Edited 3:21pm
Quoting Aussi
its the 16/2/16 nothing
Hi Dave,

I'm not sure why you didn't hear back from Tom yet and am happy to follow up on this for you. He's in our Sydney office, while I'm in the US, so I've sent him and Peter an email so that one of them can reach out to you today. If you require immediate assistance, the toll-free number Tom provided you will get you to our 24-hour live customer support team.
  • #8,650
  • Edited 3:24pm Feb 17, 2016 3:11pm | Edited 3:24pm
Quoting CatMan
{quote} Thanks for the tip TraderLarry, but pls give me a link to this broker. When I google Eurex I come to a site (www.eurexchange.com) that is obviously not retail client oriented. My EAs are on MT4 so I need some way to let them work with any new broker I want to try.
Hi CatMan,

Eurex is an exchange where DAX futures are traded. I believe the point TraderLarry was making is that spreads can widen whether you're trading futures or CFDs, so your EA has to take this into account in order to be effective in real market conditions. This is especially true if your intent is to trade when prices are moving quickly, since spreads are most likely to widen in volatile markets whether you're trading futures or CFDs.
  • #8,651
  • Feb 17, 2016 3:22pm Feb 17, 2016 3:22pm
Quoting Aussi
{quote} ​Thanks Tom for your info
I was out of the office Monday and Tuesday of this week. Tom just replied to my email to confirm that you both spoke yesterday. Glad to hear that's sorted.

Please let me know if you have any further questions.
  • #8,652
  • Feb 17, 2016 4:32pm Feb 17, 2016 4:32pm
nice one Jason Rogers 10 pips into a trade thats going the right way and its showing a 9 pip loss entry was good, at entry there was 3 tenths of a pip spread and im a commision trader but the further into the trade it goes the worse the loss is getting add to this the way the charts freeze when trying to exit trades etc equals a good system for fxcm how about leveling the playing field and we both play by the same rules .I have same charts on tallinex and guess what brother same computer but charts are performing perfectly from their side hmmmmmm!
  • #8,653
  • Edited 5:24pm Feb 17, 2016 4:35pm | Edited 5:24pm
Quoting Mm8
nice one Jason Rogers 10 pips into a trade thats going the right way and its showing a 9 pip loss entry was good, at entry there was 3 tenths of a pip spread and im a commision trader but the further into the trade it goes the worse the loss is getting add to this the way the charts freeze when trying to exit trades etc equals a good system for fxcm how about leveling the playing field and we both play by the same rules .I have same charts on tallinex and guess what brother same computer but charts are performing perfectly from their side hmmmmmm!...
entry 6635 sell currently sitting at 6626 profit loss sitting at minus 19.00 dollars hmmmmmm
17 minutes later 6638 and loss sitting at minus 20.00 dollar hmmmmmmm.
21 min 6627 plus 15.00 dollar hmmmmmm
  • #8,654
  • Feb 18, 2016 1:26pm Feb 18, 2016 1:26pm
Quoting Jason Rogers
{quote} It's my pleasure, Elovv Yes, you can convert your existing USD account into an EUR account. Please email your request to [email protected] ("[email protected]") and our Operations department will follow up with you regarding that. I don't have an exact ETA on when the charts on our USD MT4 servers (live and demo) will be updated but am hopeful it will be soon. I will keep you all posted. In the meantime, you can see updated MT4 charts by registering for an EUR-denominated MT4 demo account on this page: http://bit.ly/1KHmsZ1
Hi Jason!
Have the Charts on Your USD MT4 servers, demo and live, been updated yet? (same spread/price on marketwatch and charts)? Hope so!
Regards
  • #8,655
  • Feb 18, 2016 6:06pm Feb 18, 2016 6:06pm
Quoting Mm8
nice one Jason Rogers 10 pips into a trade thats going the right way and its showing a 9 pip loss entry was good, at entry there was 3 tenths of a pip spread and im a commision trader but the further into the trade it goes the worse the loss is getting add to this the way the charts freeze when trying to exit trades etc equals a good system for fxcm how about leveling the playing field and we both play by the same rules .I have same charts on tallinex and guess what brother same computer but charts are performing perfectly from their side hmmmmmm!...
Quoting Mm8
{quote} entry 6635 sell currently sitting at 6626 profit loss sitting at minus 19.00 dollars hmmmmmm 17 minutes later 6638 and loss sitting at minus 20.00 dollar hmmmmmmm. 21 min 6627 plus 15.00 dollar hmmmmmm
Hi Mm8,

Based on your description, it sounds like you've entered a long position despite wanting to be in a short position. If you do not wish to remain in this long position, you can close it. Either way, I encourage you to use this online form to file a trade inquiry: http://bit.ly/1WuHFq3

The Trade Services Team will then investigate what happened and follow up with you. If there was an error in our execution of your trade, FXCM can make the appropriate correction to your account.
  • #8,656
  • Feb 18, 2016 6:07pm Feb 18, 2016 6:07pm
Quoting Elovv
{quote} Hi Jason! Have the Charts on Your USD MT4 servers, demo and live, been updated yet? (same spread/price on marketwatch and charts)? Hope so! Regards
Hi Elovv,

This update for is scheduled to take place within a couple of weeks. I will keep you posted.
  • #8,657
  • Feb 18, 2016 7:46pm Feb 18, 2016 7:46pm
Quoting Jason Rogers
{quote} {quote} Hi Mm8, Based on your description, it sounds like you've entered a long position despite wanting to be in a short position. If you do not wish to remain in this long position, you can close it. Either way, I encourage you to use this online form to file a trade inquiry: http://bit.ly/1WuHFq3 The Trade Services Team will then investigate what happened and follow up with you. If there was an error in our execution of your trade, FXCM can make the appropriate correction to your account.
Jason i am glad that im not the only one that had that self same thought ! But guess what ,i checked and then ,guess what! I checked again and then what do you think i did ? I WROTE THIS POST TO YOU ! why do you think i did that Jason ? Because it was a f#@%# sell that was behaveing like a stinkin buy and its not the first time and the charts slow down and nothing responds as it should and its only on your platform and do you really want me to start about your trade services team .Look Jason dont get me wrong i have been tradeing with your service for a long time , some days you win some i win who gives a shit but i do have a problem when things dont make sense.
  • #8,658
  • Feb 19, 2016 12:28am Feb 19, 2016 12:28am
  •  regme
  • | Joined Mar 2010 | Status: Planning to be like Warren Buffett | 115 Posts
Jason, I am using FXCM Live Account for trading. Recently I realize some difference in BID, ASK and GMT Timing on FXCM MT4 Market Watch and Charts.

Please compare chart Bid, ASK with Market Watch Bid, ASK. About 1 Pip difference in chart displayed Bid and Ask values.

Attached is image of account.

Please check discrepancy between

  1. Market Watch panel and Charts.
  2. Market Watch Panel and my EA. GMT Seconds also differs.

EA is simple Multicurrency EA to only show information. No other logic.

I am using FXCM Live Account USDReal01 on my account.

Please advice what to do.

Attached Image (click to enlarge)
Click to Enlarge Name: FXCM Live Account BID ASK and Timing Difference.png Size: 146 KB
  • #8,659
  • Feb 22, 2016 2:41pm Feb 22, 2016 2:41pm
Quoting Jason Rogers
{quote} Hi Elovv, This update for is scheduled to take place within a couple of weeks. I will keep you posted.
Hi Jason,

Any update for this issue (same spread/price on marketwatch and charts)? The wider spread than actual on chart really bothers me. Please fix it at your earliest convenience.

Thanks!
  • #8,660
  • Edited 6:17pm Feb 22, 2016 6:02pm | Edited 6:17pm
Quoting Mm8
{quote} Jason i am glad that im not the only one that had that self same thought ! But guess what ,i checked and then ,guess what! I checked again and then what do you think i did ? I WROTE THIS POST TO YOU ! why do you think i did that Jason ? Because it was a f#@%# sell that was behaveing like a stinkin buy and its not the first time and the charts slow down and nothing responds as it should and its only on your platform and do you really want me to start about your trade services team .
Hi Mm8,

I appreciate your frustration. That's why it's important you file a trade inquiry using our online form to provide the Trade Services Team with the details they need to investigate what happened.

Quoting Mm8
Look Jason dont get me wrong i have been tradeing with your service for a long time , some days you win some i win who gives a shit but i do have a problem when things dont make sense.
Thank you for being a long time client of FXCM. Note that on our No Dealing Desk (NDD) forex execution, we offset each of your orders one-for-one with the best prices from competing liquidity providers. We don't profit from your losses or lose from your profits. Instead, we profit from your trading volume. That means we want you to be profitable so you can continue trading with us.
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