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Spotware cTrader suggestions, improvements and issues thread

  • #41
  • Feb 2, 2016 10:47am Feb 2, 2016 10:47am
Quoting Dimi.A
{quote} Before the next update can you please address the RAM usage for cTrader? We desparately need something done about the memory hogging on the program. There are many other traders who have spoken out about the lagging and the CPU and RAM hogging by cTrader and cAlgo. There's no reason for us to have to sacrifice so much RAM and CPU usage for simple charting. This is what's really killing the program. It doesn't feel "light" and simple to use like Metatrader 4 especially when using more than 10 charts.
Hi Dimi, we are aware that under certain conditions cTrader can use more resources than might seem necessary, its in our immediate plans to further optimize the performance of our platforms and we are doing so in each and every release. This will be achieved using a number of different methods in the front and back of the entire system. A new version of cTrader for Windows can be expected any day now.

Quoting Dimi.A
{quote}Also, we need the ability to be able to customize which timeframes indicators appear on charts eg. Moving Averages etc. Please consider these basic requests.
This also is in our immediate plans.

Quoting Dimi.A
{quote}Another thing that really puts me off is the commissions structure on cTrader. I'm with Pepperstone and the commission on cTrader is usually double the amount of MT4's commissions? And cTrader claims that their platform is suited for scalpers yet their commission structure is almost double MT4's. How are we supposed to scalp like that?
While I have to remain neutral on the topic, I must say that the 99% of trading conditions are configured by brokers and have absolutely nothing to do with cTrader or Spotware, if you need any clarification, please do contact your broker.

Quoting Dimi.A
{quote}The whole weekend I couldn't log into cTrader CTDN because there was another "issue" on their side so I had to pull out the trusty old MT4 to do my weekend analysis.
As already clarified by incognito517, we were performing scheduled maintenance over the weekend. We use this period while the markets are closed for such activities.

Thank you for your feedback Dimi.A
cTrader & cAlgo - The New Standards in FX Trading
  • #42
  • Feb 2, 2016 10:58am Feb 2, 2016 10:58am
Quoting erublycuris
{quote} +2 on this.
It is in our plans, no ETA is available at this time.

Quoting erublycuris
{quote}Also would be nice to be able to change the time frame of all charts in the current work-space at the same time. So perhaps if you are in multi-chart mode the time frame of all charts changes, but if you are in single chart mode only the TF of the current chart changes.
Thanks for the suggestion, we will consider it!

Quoting erublycuris
{quote}Other good to haves would be: 1. Risk based lot sizing.
We are creating something similar but not exactly this, I hope you will like it more and it will be available very soon.

Quoting erublycuris
{quote}2. The ability to enter orders via drag-able lines on the chart.
We already have this feature.

Thank you for your feedback.
cTrader & cAlgo - The New Standards in FX Trading
  • #43
  • Feb 2, 2016 11:09am Feb 2, 2016 11:09am
Quoting new-bie
I think it is good and possible to add: Split position order / Partial closing trade Combining several open trades into one trade (Price adjusted) - using ticking boxes option to do it
Thank you for your suggestion, this will expand well on our existing options to partially close, double and reverse open positions.

Quoting new-bie
Built in News calendar Built in Finance related news Good to have a reliable research and fundamental of it.
All of these services are something which we provide. We are already integrated with a number of news, calendar, technical and fundamental analysis service providers, but it is up to the broker to decide which provider they want to provide to their traders. Here's one of our newest integration's with Trading Central

Thanks for your suggestions!
cTrader & cAlgo - The New Standards in FX Trading
  • #44
  • Feb 2, 2016 5:21pm Feb 2, 2016 5:21pm
I would appreciate if you can make switching workspaces faster.

Workspaces, should act more like browser tabs. But at the moment, it looks like every time you switch WS, ctrader loads it from the start from the server. Instead of sub second time frame, it takes 5 seconds to switch WS. Then if you want to revert to old WS, ctrader again hangs and takes another 5 seconds.

Thanks.
  • #45
  • Feb 2, 2016 8:57pm Feb 2, 2016 8:57pm
Quoting cTrader
{quote} It is in our plans, no ETA is available at this time. {quote} Thanks for the suggestion, we will consider it! {quote} We are creating something similar but not exactly this, I hope you will like it more and it will be available very soon. {quote} We already have this feature. Thank you for your feedback.
Thanks for the reply cTrader.

As regards already having the ability to enter orders via drag-able lines on the chart. Unless I'm missing something I don't think you have. Once an order has been entered you are able to move the pending order line on the chart and move the SL and TP lines as well. This all works very well. However if you enter your order and then move the stop less level you are then changing your risk. You then have to open the order window and change the lot size to get the risk you want for the order level and SL that you require. This is time consuming and runs the risk that your order may be triggered prior to you changing the lot size to that required for the amended stop.

What would be good is if you could drag the 3 lines (pending order, SL and TP) to the required levels (this could be done on the chart in the order window, or on the main chart) instead of having to manually key in the levels. Then enter your lot size (which hopefully now could be automatically calculated based on required risk as the stop loss level is known). Then confirm your order with all three levels in place at the same time and the correct risk. The key point is that the lines are available to be dragged prior to the order being placed.

As a further point it would be better if the stop loss and target levels could be entered as levels, rather than pip distances from entry. Or at least have both options available.

Looking forward to the next release.
Cheers
  • #46
  • Feb 3, 2016 2:26am Feb 3, 2016 2:26am
Quoting erublycuris
{quote} Thanks for the reply cTrader. As regards already having the ability to enter orders via drag-able lines on the chart. Unless I'm missing something I don't think you have.
To elaborate, Underneath the QuickTrade buttons on each chart is a handle which can be dragged and placed on the chart, it is only shown when you hover over (see below). Once you drop the handle a position is created. The volume of the position is determined by what is entered in this section. Stop Loss and Take Profit are immediately created with the order according to QuickTrade settings. Once placed, all three levels can be moved to other levels on the chart, as doing so distance and P&L is shown, as well as the level which is indicated on the Y axis. The only thing you would need to open the order panel for is to change the volume, or add an expiry

Attached Image


I understand this isn't exactly as you describe, since the order is placed as you drop the handle. If I understand correctly you want similar functionality, but to behave as a "draft" order on the chart until you have configured all parameters as well and an easy way to change the volume of the position from the order line, then place it once finalized.

Thanks again for your feedback!
cTrader & cAlgo - The New Standards in FX Trading
  • #47
  • Feb 3, 2016 3:44am Feb 3, 2016 3:44am
how to quickly scroll throug tabs other than using the mouse?

my feedback: the desktop version is great bit the mobile version leaves a lot to be desired. the connection to the server when opening the app is very slow. Currently I continue to use the mt4 mobile app when i need to quickly check the price. Also not showing you orders on the general price chart screen is weird, it is more time consumng having to go into orders, then swipe to chart, then only being shown an uneditable chart (in terms of timeframes etc). And the ability to view charts only in portrait mode is frustrating.

Make you mobile version similar to the Mt4 mobile app and then i think you have a killer combination with the desktop app.
  • #48
  • Feb 3, 2016 4:28am Feb 3, 2016 4:28am
Quoting cTrader
{quote} If I understand correctly you want similar functionality, but to behave as a "draft" order on the chart until you have configured all parameters as well and an easy way to change the volume of the position from the order line, then place it once finalized. Thanks again for your feedback!
Exactly that yes. I think the easiest way to implement it would be that when you open the New Pending Order window there is a line on the chart within the order window that corresponds to the price of the order. This could then be dragged and the price shown in the price field would change accordingly. Similarly when the stop loss and take profit check-boxes are checked similar lines would then appear on the charts for these. These could then be dragged in a similar fashion.

It would then also be nice to be able to have a field (and check box to enable) so you can size the trade by risk (as a percentage of account). Then as you move the stop loss the amount of lots to be traded would also adjust. I think the way the screen is at the moment with the profit field for stop loss and take profit this can be done manually (by adjusting the lot size until the required profit value is displayed (as a negative value) next to stop loss). It would be nice however if it could all be done manually.

The functionality that I'd like is basically what is provided by the mt4 script provided free of charge in this thread:
http://www.forexfactory.com/showthread.php?t=281772

Another way of doing it is implemented in the X-Station charting package. This looks to work quite well as well, although they don't have the automatic risk calculation either, but the information is there and and the order level, stop loss and TP are all entered through the chart (although not in the most obvious order to me).

Cheers again.
  • #49
  • Feb 3, 2016 4:36am Feb 3, 2016 4:36am
Another thing that would be nice is to stop ctrader opening browser tabs automatically. It does this at time and the browser then opens in front of ctrader when I am trying to work on it. At least enable me to turn it off somewhere. Examples of when this happens are when you log on to your ctrader account, and when you take snapshots of charts. Especially annoying when taking snapshots of charts - just because you have just taken the snapshot doesn't mean you want to have it opened immediately.

Also the colour of the line for alerts should be configurable. Would also nice to only see the arrow on the right axis, rather than a line across the chart.

Cheers
  • #50
  • Feb 3, 2016 6:20am Feb 3, 2016 6:20am
Quoting cTrader
{quote} To elaborate, Underneath the QuickTrade buttons on each chart is a handle which can be dragged and placed on the chart, it is only shown when you hover over (see below). Once you drop the handle a position is created. The volume of the position is determined by what is entered in this section. Stop Loss and Take Profit are immediately created with the order according to QuickTrade settings. Once placed, all three levels can be moved to other levels on the chart, as doing so distance and P&L is shown, as well as the level which is indicated...
Actually I hadn't realised that this functionality was there. Having taken a look at it now it does work quite well. Okay you do have to open the order panel to adjust the lot size, but I like the way the Sl and TP lines appear at the same time as the order line (at least the icons you can drag anyway).
  • #51
  • Feb 4, 2016 3:07am Feb 4, 2016 3:07am
HI Ctrader,
I trade more than 10 pairs at a time, one feature that was present in old cTrader is showing the current price for that pair on the positions line, together with profit, SL, TP etc. I enclosed MT4 example. This is the main reason I moved to Mt4, since to find out what the price is for one of my open trade, I have to go to the chart.

Why did you remove this info from new version of Ctrader?

Is there anyway of getting the current price back?. I Like to move back using ctrader instead of Mt4.
Attached Image (click to enlarge)
Click to Enlarge Name: MT4 chart.PNG Size: 13 KB
  • #52
  • Feb 4, 2016 4:11am Feb 4, 2016 4:11am
Quoting cTrader
{quote} Thank you for your suggestions; advanced protection settings will be available for new order screens soon, as will be the ability to unlink no longer desired accounts from your cTrader ID.

Kindly asking for the status of this development... ?

I stress that for short term traders like myself, it would be immensely important to be able to specify the move-stop-to-breakeven and partial-profit parameters during order entry, i.e. prior to its (potential) execution.

You already have these features available in Ctrader, but presently they can only be applied after the order has been filled. This is problematic in fast market conditions and when you have several orders close to each other.

Thanks,
Z
  • #53
  • Feb 4, 2016 5:00am Feb 4, 2016 5:00am
Quoting reddevil
HI Ctrader, I trade more than 10 pairs at a time, one feature that was present in old cTrader is showing the current price for that pair on the positions line, together with profit, SL, TP etc. I enclosed MT4 example. This is the main reason I moved to Mt4, since to find out what the price is for one of my open trade, I have to go to the chart. Why did you remove this info from new version of Ctrader? Is there anyway of getting the current price back?. I Like to move back using ctrader instead of Mt4.
Hi reddevil, thank you for your feedback. I understand it is not exactly the same as you desire, but this is one of the uses of our "Watchlist" feature. Where you can identify specific symbols and monitor only these inside a separate tab. We will consider adding Current Price according to the direction of the position into the Market Watch area, to be associated with each position.
cTrader & cAlgo - The New Standards in FX Trading
  • #54
  • Feb 4, 2016 5:16am Feb 4, 2016 5:16am
Thanks Ctrader.
One of the reason why I need to see the price on the open position line is that, although the pips or $ in profit is usefull, if the current price approach 1.20000 (say) which is a round number, I like to clik the close button immediately to take profit since it is reaching resistance. Viewing it on chart or on another screen delay my reaction.

Like I said above, with 10 pairs, I need to view only 1 area. I would thought you would let a trader right-click to select what to display. For example Label is not use for me if I trade manually and want to remove this from display.
  • #55
  • Feb 4, 2016 5:17am Feb 4, 2016 5:17am
  •  Analog
  • | Joined Nov 2010 | Status: Hold my beer and watch this... | 27 Posts
cTrader can you please comment on my (and others) request for configurable Bid Price Lines and position, stop, take profit lines on charts. The colours you have chosen are garish and too difficult to focus on for any length of time.
  • #56
  • Feb 4, 2016 7:58am Feb 4, 2016 7:58am
Quoting karmow
{quote} Kindly asking for the status of this development... ? I stress that for short term traders like myself, it would be immensely important to be able to specify the move-stop-to-breakeven and partial-profit parameters during order entry, i.e. prior to its (potential) execution. You already have these features available in Ctrader, but presently they can only be applied after the order has been filled. This is problematic in fast market conditions and when you have several orders close to each other. Thanks, Z
We are working on introducing more features into the new order window, as well as integrating what you can already do post order, prior to creation of the order. We understand these requirements are important to traders like yourself. Unfortunately we are not able to provide delivery dates. As for un-linking accounts from cTrader ID, this functionality is now supported.
cTrader & cAlgo - The New Standards in FX Trading
  • #57
  • Feb 4, 2016 8:59am Feb 4, 2016 8:59am
Quoting Analog
The inability to change the Bid Price Line colour is a deal breaker for me. The vivid red they use means I cannot watch the charts for any length of time, no matter what background colour I use. If they can't allow us to chose the colour, at least use black or a dark grey colour.
Hi Analog, thanks for the feedback. We will look into adding the option to alter the Bid and Ask lines as well as other order/position related objects in the future. Sorry you find working with our current colours difficult. I hope this can be resolved soon.
cTrader & cAlgo - The New Standards in FX Trading
  • #58
  • Feb 4, 2016 10:38am Feb 4, 2016 10:38am
Quoting oztrader79
how to quickly scroll throug tabs other than using the mouse?
Hi Oztrader79, do you mean something like a keyboard shortcut like what you have in a web browser to switch tabs (Ctrl + Page Up / Ctrl + Page Down)

Quoting oztrader79
my feedback: the desktop version is great bit the mobile version leaves a lot to be desired. the connection to the server when opening the app is very slow. Currently I continue to use the mt4 mobile app when i need to quickly check the price. Also not showing you orders on the general price chart screen is weird, it is more time consumng having to go into orders, then swipe to chart, then only being shown an uneditable chart (in terms of timeframes etc). And the ability to view charts only in portrait mode is frustrating. Make you mobile version...
In our soon to be released mobile apps you will see a lot of great new features which will address your comments. They will have far more functionality and usability from the chart, as well as portrait chart mode. Please take a look at the Spotware version which is the most up to date app, soon it will be available from all the brokers too. Find it in Google Play and iTunes Store by following the links I have added. Thanks for the feedback.
cTrader & cAlgo - The New Standards in FX Trading
  • #59
  • Feb 4, 2016 10:48am Feb 4, 2016 10:48am
Quoting thokthok
I would appreciate if you can make switching workspaces faster. Workspaces, should act more like browser tabs. But at the moment, it looks like every time you switch WS, ctrader loads it from the start from the server. Instead of sub second time frame, it takes 5 seconds to switch WS. Then if you want to revert to old WS, ctrader again hangs and takes another 5 seconds. Thanks.
Hi thokthok, thank you for your feedback. We are aware that in some cases Workspaces can take a few seconds to load. It is hard to elaborate further without knowing specifics, but please do shoot an email to [email protected] to provide more information and ensure we can get it fixed in your specific conditions. Many thanks.
cTrader & cAlgo - The New Standards in FX Trading
  • #60
  • Feb 4, 2016 6:48pm Feb 4, 2016 6:48pm
  •  Analog
  • | Joined Nov 2010 | Status: Hold my beer and watch this... | 27 Posts
Quoting cTrader
{quote} Hi Analog, thanks for the feedback. We will look into adding the option to alter the Bid and Ask lines as well as other order/position related objects in the future. Sorry you find working with our current colours difficult. I hope this can be resolved soon.
I look forward to it as I quite like your platform otherwise. Thanks for responding cTrader.
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