Does anyone know a broker that doesn't freeze the MT4 platform | Forex Factory

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Does anyone know a broker that doesn't freeze the MT4 platform

  • #1
  • First Post: Jan 25, 2016 2:24am Jan 25, 2016 2:24am
I am sick and tired of FXCM freezing the platform even at minimal volatility; even when I am winning is a displeasure to trade.
  • #2
  • Jan 25, 2016 4:24am Jan 25, 2016 4:24am
Quoting h4xforum
I am sick and tired of FXCM freezing the platform even at minimal volatility; even when I am winning is a displeasure to trade.
Most brokers do not offer great trading conditions. There are issues on all brokers.

The safest way I think it is to open an account with a bank in your home country that offer trading.

It is generally the best thing to do but you do not get the negative balance protection.

There are small problems on all platforms and all brokers..

The only thing you can do is to choice the one that is a bit better that the others :-D

For my experience the brokers that do not offer bonus are better.

If you have the money intercative brokers and LMAX are good. (10K needed there is no negative balance protection if i am not mistaken!!!).
Buy at the Low, Sell at the High You make money by waiting not by trading.
  • #3
  • Jan 25, 2016 8:50am Jan 25, 2016 8:50am
Quoting h4xforum
I am sick and tired of FXCM freezing the platform even at minimal volatility; even when I am winning is a displeasure to trade.
I don't think that brokers "freeze" platforms, probably you don't have a strong computer or you just use indicators bad-coded that eat up all your ram and/or cpu and during high volatility of course mt4 will freeze or crash.

Nothing to do with the broker.
  • #4
  • Jan 25, 2016 8:54am Jan 25, 2016 8:54am
If you suspect that your broker is doing it:
Use a different broker/demo account for your indicators, and keep your trading platform clear of any add-ons.

k
  • #5
  • Jan 26, 2016 6:20am Jan 26, 2016 6:20am
I use a good ecn demo account as my operational account and I copy the trades onto my live accounts. I use FXBlue - it's a free copier and works great. I don't get freezing, slippage, stop hunting etc. I don't copy any pending orders or SL or targets, so my broker doesn't have a clue what I'm doing.
  • #6
  • Jan 26, 2016 6:43pm Jan 26, 2016 6:43pm
Quoting tunera
{quote} I don't think that brokers "freeze" platforms, probably you don't have a strong computer or you just use indicators bad-coded that eat up all your ram and/or cpu and during high volatility of course mt4 will freeze or crash. Nothing to do with the broker.
Thank you for your reply. So far you seem to be right. There is the probability that couple days from now it would start to freeze again. I would check to see if that is the pattern.
  • #7
  • Jan 26, 2016 7:46pm Jan 26, 2016 7:46pm
Quoting h4xforum
{quote} Thank you for your reply. So far you seem to be right. There is the probability that couple days from now it would start to freeze again. I would check to see if that is the pattern.
I have some very demanding indicators (like they take 2gb of ram and a lot of cpu), however my computer is pretty good.. Now, from when this windows 10 come, my mt4 started to freeze in them and crash too! I still don't know if it's windows 10 or the updated mt4,but i feel your pain. Hopefully one day they will fix this issue.
  • #8
  • Jan 27, 2016 1:48am Jan 27, 2016 1:48am
With all due respect to all the ppl blaming it on the computer, not the broker...2-3 months ago, I was trying to help a friend learn the basics of Forex...We were using a good laptop+Windows 8.0, I went to the FXCM website and downloaded their demo MT4 platform...When everything was all set and done, I tried to open a buy order on the British pound during the Asian session and it went fine..A few seconds later, I tried to open a sell order and it won't open...I've restarted the MT4, also restarted the laptop and nothing worked...even waited for 15 minutes and then tried again to open a sell order...No hope...Bear in mind that was around 10-11 PM ( End of American session-beginning of Asian session)...If this happened to me while I was using their demo account trying to open some manual trades, I can't imagine what could happen with traders using that garbage broker live accounts...That was the worst demo account experience ever

P.S: If a broker got the MT4 Virtual Dealer plugin, they can definitely freeze traders' platform...That's a fact, believe it or not.
Simplicity is the key to brilliance.
  • #9
  • Jan 27, 2016 2:43am Jan 27, 2016 2:43am
I see many freezed cases reported by trader, but I do trade on my broker hotforex for a long time and never encounter it. Is it happened at volatile time? Should we avoid trading at that time?
  • #10
  • Jan 27, 2016 4:13am Jan 27, 2016 4:13am
Quoting tunera
{quote} I have some very demanding indicators (like they take 2gb of ram and a lot of cpu), however my computer is pretty good.. Now, from when this windows 10 come, my mt4 started to freeze in them and crash too! I still don't know if it's windows 10 or the updated mt4,but i feel your pain. Hopefully one day they will fix this issue.
does MT4 fully support WIN10 already? i am not sure...
  • #11
  • Jan 27, 2016 4:46am Jan 27, 2016 4:46am
I have never heard about the freeze the MT4. Is this your first broker? Maybe the deal is in your computer indeed...
  • #12
  • Jan 27, 2016 6:16am Jan 27, 2016 6:16am
Quoting so_what
{quote} does MT4 fully support WIN10 already? i am not sure...
Yes it work just like any other windows, but windows 10 have some sort of resources protection that isn't really helpful.

For example, if we have a template with many indicators very heavy for the cpu/ram, just by loading that template mt4 will crash (windows10 make it crash, probably it see a high resource request building up in a small time and decide to kill the program).

I've tried to look around on the web to find out how the hell to deactivate this windows10 shit (with other windows this don't happen), but seems like it's just how windows 10 works.

I mean it make sense, usually if a software require a huge amount of resources in no time there is probably a loop in the code that would make the software crash anyway soon (and maybe also freeze and crash the entire computer in the process), so it make sense to just kill it asap.
But that would be good to have some kind of exception list, bill gates are you reading this???
  • #13
  • Jan 27, 2016 6:29am Jan 27, 2016 6:29am
Quoting Inceptionist
..That was the worst demo account experience ever P.S: If a broker got the MT4 Virtual Dealer plugin, they can definitely freeze traders' platform...That's a fact, believe it or not.
While it might be true that brokers can intentional freeze their platform if they want to why would they decide to freeze a demo platform for on a newly created account? It could be that they have problems with their platform but in this case it clearly was not intentional or malicious behavior. They certainly are not afraid of them losing demo money and the new person opening an account with them because he felt the adrenaline rush.

I had 2 small disconnects with Oanda during the past 6 months but I haven't had any trades opened with them at that time and it did not impact me at all. So far I still have to experience a broker who targets me personally.
  • #14
  • Jan 27, 2016 8:03am Jan 27, 2016 8:03am
Quoting tunera
{quote} ........... if we have a template with many indicators very heavy for the cpu/ram, just by loading that template mt4 will crash (windows10 make it crash, probably it see a high resource request building up in a small time and decide to kill the program).
thanks for information. I stay still with WIN7 then...
  • #15
  • Jan 27, 2016 4:51pm Jan 27, 2016 4:51pm
Quoting Kilian19
{quote} While it might be true that brokers can intentional freeze their platform if they want to why would they decide to freeze a demo platform for on a newly created account? It could be that they have problems with their platform but in this case it clearly was not intentional or malicious behavior. They certainly are not afraid of them losing demo money and the new person opening an account with them because he felt the adrenaline rush. I had 2 small disconnects with Oanda during the past 6 months but I haven't had any trades opened with them...
I know it sounds weird, but trust me this happened in front of my eyes and I was shocked...I know that they don't care about a demo account, I was just pointing at how bad their service was on a demo account, it's not a reliable broker at all.
Simplicity is the key to brilliance.
  • #16
  • Jan 28, 2016 2:23pm Jan 28, 2016 2:23pm
I have rarely seen this sort of stuff with any broker and I am confused if any broker can really do this? I mean I have worked with over 10-12 brokers, but never faced this sort of thing and even at the moment with TradeWiseFX, I never get this problem even on news, so very strange, but this could be due to net issue, so you maybe need to check that as well.
  • #17
  • Jan 30, 2016 4:50am Jan 30, 2016 4:50am
Quoting h4xforum
I am sick and tired of FXCM freezing the platform even at minimal volatility; even when I am winning is a displeasure to trade.

Go with INSTAFOREX. they willnot freeze your platform because they have over 20 servers in EACH of the different locations they are e.g in US,UK SINGAPORE etc etc. chances of getting mt4 frozen in such a setup is next to not possible and it will never happen.That's a very big amount of backup servers to help you in smooth trading especially if you are a scalper.If one server has a problem mt4 can rescan the next available server and you are transferred to it.also Instaforex setup of redundant servers make sure that you get the best latency since it (mt4) will always chose the server with the lowest latency.This is very very important for scalping and systems that reqiure low latency like algo trading systems.Show me another forex broker with such redundancy in their forex trading system THERE'S is NONE!!!!!!!!!!

Go with INSTAFOREX

Google, Instaforex
  • #18
  • Jan 30, 2016 5:04am Jan 30, 2016 5:04am
Quoting ericnyamu
{quote} Go with INSTAFOREX. they willnot freeze your platform because they have over 20 servers in EACH of the different locations they are e.g in US,UK SINGAPORE etc etc. chances of getting mt4 frozen in such a setup is next to not possible and it will never happen.That's a very big amount of backup servers to help you in smooth trading especially if you are a scalper.If one server has a problem mt4 can rescan the next available server and you are transferred to it.also Instaforex setup of redundant servers make sure that you get the best latency...
Really? I didn't quite hear that. Do you work for Instaforex marketing dept? Is this the best you can do?
  • #19
  • Jan 30, 2016 5:26am Jan 30, 2016 5:26am
Quoting ericnyamu
{quote} Go with INSTAFOREX. they willnot freeze your platform because they have over 20 servers in EACH of the different locations they are e.g in US,UK SINGAPORE etc etc. chances of getting mt4 frozen in such a setup is next to not possible and it will never happen.That's a very big amount of backup servers to help you in smooth trading especially if you are a scalper.If one server has a problem mt4 can rescan the next available server and you are transferred to it.also Instaforex setup of redundant servers make sure that you get the best latency...
I really laughed my a** off - it is like the commercial from a 1st grade student. Wonderful.

Not to mention, that most of his "arguments" are nothing instaforex specific. Indeed the "rescan" is an internal MT4 feature. Furthermore a freeze has nothing to do with a disconnect! It is simply a delay between two ticks, leading to uncalculable jumps and slippage/requotes in consequence.

I suffered a lot of these data feed gaps (regular intervals of approximately 30 sec) in the last two days with activtrades unfortunately. I asked them for an explanation as it occured without any warning. No response. Next to that, it only affects one server of them (but not one u can change within MT4). I could verify with another account on the same server plus a third one on anothter server of them. I have pictures and even a video proving the issue. If anyone is interested, he/she can pm me for a link of the video.
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  • #20
  • Jan 30, 2016 8:52am Jan 30, 2016 8:52am
By the way, i found the solution to my mt4 crash/freeze/highmemorydrainage problems.

Quite simply, go to tools>options>charts and set max bars to chart to a small number, like 5000 bars.

That's it, now everything become smooth and fast, no more freeze/crashes.
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