Axitrader feedback, anyone?

I found Axitrader's price feed to be remarkably stable and handle the CHF mess very smoothly. This is a snapshot of EURCHF right after the news, see the low in the 1.01s when other brokers spiked it down to the 0.90s, 0.80s and even 0.70s, triggering all sorts of wrongful margin calls.

Kuddos to Axi on this one for sure.

The feed on the Swissy was Frozen. Hence a higher low

Often same LP,

Axi and Pepper and competitors

AxiTrader doesn't release any statement about the CHF trade.
Does anybody got a wind of this? Do they loss too?

No news makes worry, cause it could just collapse any moment...

The only CHF related notice from Axitrader to my knowledge was about widely adjusted CHF swap rates, which is logical.

Axitrader is estimated to have lost USD 3 mill

You think that they might at least spend the money on good phone service? Telstra !!



Dear Valued Client,
Due to a technical failure experienced by our phone carrier Optus yesterday evening, AxiTrader customers are experiencing difficulties contacting us by telephone. We have been in constant contact with Optus as they seek to resolve the issue but we have not been provided with information as to when they expect the issue to be resolved.
Phone lines have been diverted but we have limited capacity to manage high levels of phone enquiries. We apologise for the inconvenience and thank our customers for their patience. We ask that customers use email and chat primarily which are unaffected by the disruption and reserve phone calls for trade enquiries and dealing.
Alternative methods of contact are available, please use:

1. Live Chat: Click to start a chat
2. Email: [email protected]

If you need to contact us urgently:
Please start a live chat session so that a member of staff can immediately resolve your issue.
Kind regards,
AxiTrader Customer Service

http://www.axiselect.com/

Hi XXXX,

The reason we ask traders to open their live accounts with certain brokers is so that we can monitor their trades on a live basis and be 100% sure that we are seeing a true performance. In the asset allocation space, trust is the most important commodity, so if we are allocating funds or introducing investors to traders, we need to be very confident that we know everything about the trader.

The account is opened in your own name but you will need to agree to give FXWW read-only access to monitor your performance. We like to download your data at end-of-day and then run monthly analytical reports.

Are you based in Japan? We are having some difficulty providing solutions for Japanese and US accounts at the moment, but we are working on this and expect to have it sorted very soon.

Kind regards- Sean

I have good results in demo with Axitrader so far but haven't try the real account yet.

I have been with AXI a few months, so far no problems, support answers very quickly,
but I have tried to withdraw money yes

They looks fine
anyone have live account "What's ur experience with them -execution - withdrawal - r they charge fees for funding"I think i read that somewhere"?

All weekend, May 23 + 24, there is no connection on Live Account US06 server, never seen this before, any ideas why this is so?

My demo Global Prime and demo Axitrader on US DataCentre 1 are both OK

It's come alive, 2 pm AEST

Worst Broker.

No way... did you blow up your account or something

No one affected by this?

https://leaprate.com/2015/10/axitrad...ate-exclusive/

The AxiTrader statement reads as follows:

AxiTrader has recently been impacted by two disparate incidents which have caused outages in different aspects of our Retail MT4 offering. The first incident related to a technical issue at one of our Internet Service Providers in the United States, this incident caused MT4 connectivity issues for a large number of non VPS Clients who access our offering over the Internet. We take this matter extremely seriously as at AxiTrader we pride ourselves on offering an exceptional Trading Experience for our Clients. We would also like to stress that our Institutional offerings were not impacted during this time.

In a completely separate and unrelated incident, yesterday, AxiTrader, along with thousands of other websites were affected by a Microsoft hosting issue in their South East Asia data center for approximately 5 hours. This affected users trying to access our public website. MT4 as well as the majority of other internal systems and procedures were not affected during this time. We will be investigating with Microsoft and reviewing our redundancy measures going forward.

We had no issues with any of our Funding or Withdrawal systems over this time, we have been processing all Client Withdrawal requests to the highest level of service that AxiTrader’s clients expect.

We do understand and appreciate that other retail brokers have recently suffered serious outages due to willful acts meant to disrupt and cause damage, we sympathize with our peers during their difficult time, but our recent incidents are unrelated as we do not utilise shared MT4 infrastructure.

They are not accepting canadian anymore

Why?

is Uncle Sam now controlling Canadian retail FX traders as well as their own citizens.

They saied due to our gornverment regiulation. They have to close my account.

Million Dollar Trader Winner Announced

https://www.axitrader.com/au/market-...nner-announced

when were you going to tell us?

are the statements available?

So the winner is someone that just happens to sell courses on how to make money in forex!