Help with MT4 - no trades open

Hi, just spent the whole day figuring out and testing why no EA trades is taken on my laptop.

I have done an upgrade to Windows 10 from Windows 7 and choosed to delete files/programs and so on. So a pretty fresh install. Good specs on the laptoop also.

I installed four different MT4 accounts, all is connected to the broker and manual trades is ok. But no trades from my EA is firing off on any of the four MT4s.

I have tried to run as administrator, checked all logfiles/journals. No signs of any errors and no attempts to do any trades from my EA. If there only was any clues in the logfiles, but there is not.

I have the same EA on my desktop also, same settings, very active today.

For test I installed another MT4 on my desktop, same as on my laptop. And on the desktop trades are taken from the EA. I have no idea what more to look for.
I only have Windows Firewall. Tried to disable it did not make any difference. And the smiley face is ok :-)

I remember i run ccleaner before my MT4 install. Even on the registry and let it fix what it found. Could anything have happened there?

I am not a newbie in installing MT4s, have done probably hundreds without problems.
(sorry for my bad English)

Doing some more tests. Compatibility setting for W8 or W7 of the terminal.exe file is not helping.

What Windows files is MT4 using?
Could it be that ccleaner cleaned some dll files or other files that MT4 needs for opening up trades from an Expert Advisor?
I think more and more that it has to do with some missing Windows files.

Check the Journal and Experts tabs to see if anything shows up, does the EA run on the Strategy tester?, I presume the Windows operating system is the same on your laptop and desktop? When you used the ccleaner to clean the registry did you click on the backup option? if you did just reload those deleted registry files and see if that makes a difference.

Thanks. I will test strategytester with some ea tomorrow morning. The EA is one of the Dashboards from the big thread here and that one is not possible to backtest.

The journal and experts tab shows nothing strange. Not even that it tries to trade.

You are right. I have the same operating system on both desktop and laptop, Windows 10. So stupid of me but I didn't backup the registry files when cleaning :-(

This is from my experts tab:

2015.12.01 09:02:47.402 Dashboard - Power MeterV5p EURSEK,M30: Session 1 From:2015.12.01 00:00:00 until 2015.12.01 23:59:00
2015.12.01 09:02:47.402 Dashboard - Power MeterV5p EURSEK,M30: Sessions for today
2015.12.01 09:02:46.406 Dashboard - Power MeterV5p EURSEK,M30: initialized
2015.12.01 09:02:45.047 Dashboard - Power MeterV5p EURSEK,M30: uninit reason 5
2015.12.01 09:01:09.416 Dashboard - Power MeterV5p EURSEK,M30: Session 1 From:2015.12.01 00:00:00 until 2015.12.01 23:59:00
2015.12.01 09:01:09.416 Dashboard - Power MeterV5p EURSEK,M30: Sessions for today
2015.12.01 09:01:08.399 Dashboard - Power MeterV5p EURSEK,M30: initialized
2015.12.01 09:00:58.363 Expert Dashboard - Power MeterV5p EURSEK,M30: loaded successfully
2015.12.01 09:00:07.042 Myfxbook EURSEK,M5: initialized
2015.12.01 09:00:07.042 Myfxbook EURSEK,M5: Myfxbook EA Version 1.7.7
2015.12.01 09:00:05.232 Expert Myfxbook EURSEK,M5: loaded successfully

The myfxbook EA is working and sending stats to myfxbook every 5 minutes.

Thinking about a Windows 10 refresh, since no clean installs of MT4 applications will help.

This is really getting disturbing. I have reinstalled Windows 10, reinstalled MT4 applications on my laptop. Not a single trade is still taken by the EA.
On my older MT4 terminals (now updated to Build 920) in my desktop the same EA is running perfect. Very actively and taking trades. Other users confirm Build 920 is working with this EA.

As ussual not a sign of any problems in logfiles/experts/journal. Network is good with fixed connection.
The only thing is that the laptop has broken screen, so I am connecting to it with external screen or Teamviewer. But I cant imagine that it has something to do with this problem.

I have even contacted the broker about the possibility that the newly created accounts is corrupt in some way, but no problems from them.
The broker suggested I installed a new MT4 on my desktop and tried again - guess what...it does not trade on that last created MT4 either even on my desktop!

Could metaquotes see if I am using to many MT4s at the same time and setup some block on me?
Anyone have any more ideas? Soon giving up and tries VPS instead.

I take it you are referring to Dtlase's EA?? The only time the EA started working for me is when I placed a test trade manually while still having it set to autotrade then somehow the autotrade function kicked in and it started placing trades constantly on its own.

Hi. Yes I am referring to the Dtlase's dashboard. I have tried some manual trades but don't remember if I had the dashboard setup at the same time.
You mean that it started working and continues to work since then -

I will try this. Thanks.

Yes it continued to work until I shut it down.

Yes, I can confirm this. The problem exists also on the latest dtlase PM V5q.

I opened a EURNZD order manually while having the dashboard opened on a chart. The same second PM v5q woke up and fired off two orders, one on EURGBP and the other on GBPCHF. Very strange!

And then I closed those orders manually and restarted MT4.
Now the EA is completely dead again

Here is the latest from journal log
10:28:44.557 order sell market 0.01 EURNZD sl: 0.00000 tp: 0.00000
0 10:28:44.686 order was opened : #24956393 sell 0.01 EURNZD at 1.58517 sl: 0.00000 tp: 0.00000
0 10:28:47.152 order sell market 0.01 EURGBP sl: 0.00000 tp: 0.00000
0 10:28:47.281 order was opened : #24956397 sell 0.01 EURGBP at 0.70692 sl: 0.00000 tp: 0.00000
0 10:28:49.020 order buy market 0.01 GBPCHF sl: 0.00000 tp: 0.00000
0 10:28:49.178 order was opened : #24956399 buy 0.01 GBPCHF at 1.52929 sl: 0.00000 tp: 0.00000
0 10:28:54.155 close order #24956393 sell 0.01 EURNZD at 1.58517 sl: 0.00000 tp: 0.00000 at price 0.00000
0 10:28:54.284 order #24956393 sell 0.01 EURNZD at 1.58517 sl: 0.00000 tp: 0.00000 closed at price 1.58547
0 10:29:21.161 close order #24956399 buy 0.01 GBPCHF at 1.52929 sl: 0.00000 tp: 0.00000 at price 0.00000
0 10:29:21.290 order #24956399 buy 0.01 GBPCHF at 1.52929 sl: 0.00000 tp: 0.00000 closed at price 1.52908
0 10:29:22.131 close order #24956397 sell 0.01 EURGBP at 0.70692 sl: 0.00000 tp: 0.00000 at price 0.00000
0 10:29:22.257 order #24956397 sell 0.01 EURGBP at 0.70692 sl: 0.00000 tp: 0.00000 closed at price 0.70696

And here is the experts MQL4 log:
0 10:10:05.006 Dashboard - Power MeterV5q AUDNZD,H1: uninit reason 3
0 10:10:25.081 Dashboard - Power MeterV5q AUDNZD,M30: initialized
0 10:10:26.031 Dashboard - Power MeterV5q AUDNZD,M30: Sessions for today
0 10:10:26.031 Dashboard - Power MeterV5q AUDNZD,M30: Session 1 From:2015.12.03 00:00:00 until 2015.12.03 23:59:00

Can I ask what broker you used when you also had this problem? And was it a newly created account or an older account you used before?
MT4.build?

Very sorry for the late reply, had no internet. I had used JFD Brokers and it was an aged account on build 925