Beware Investors Europe stole US$8,486.40 from me | Forex Factory

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Beware Investors Europe stole US$8,486.40 from me

  • #1
  • First Post: Nov 15, 2015 11:35am Nov 15, 2015 11:35am


Good day,

I have been trading mainly cash indices such as Dow, DAX and FTSE for a number of years now.

In June 2013, I opened an account with an Investors Europe, who claimed to be a regulated broker both in Gibraltar and Mauritius.

The reasons for favourably considering Investors Europe were:

1) 1 point spread on major cash indices (DAX DOW FTSE etc…)
2) High leverage of 500-1
3) No negative reviews about Investors Europe on the web.

I therefore decided to try them out although they were not a major brand in the online trading arena.

One last issue which I needed to resolve with them before finally opening the account was their stance on Dividend charge/pay on Indices Short/Long Positions. Some brokers charge dividends on overnight short cash indices positions and pay dividends on long cash indices positions, when applicable, whereas other brokers do not charge/pay dividends on cash indices at all.

So before opening a live account with Investors Europe I checked their terms and conditions and there was no mention about their policy regarding dividends and swap. So I sent their support department an email asking several questions regarding issues which I was not clear about and they responded clearly by return email and amongst others they unambiguously stated that they do not charge/pay dividends on cash indices.

So I finally funded my account and started trading on my newly opened account.

And indeed for over 2 years Investors Europe did not charge nor paid me any dividends on any of my trades until July this year when I suddenly and totally unexpectedly found a dividend charge of US$8,486.40 on my account.

I was shocked as this detail was confirmed in writing and in fact they honoured their agreement between us for over 2 years.

I approached them about it but all my attempts to get investor Europe to refund this deduction were rejected.

I then approached the regulatory authorities in Gibraltar and they stated categorically that Investors Europe is not regulated with them and I have similarly been advised this week by the regulatory authorities in Mauritius that Investors Europe is not regulated with them either.

I am not sure who I can approach to get this matter resolved.

These brokers are operating in no man's land and treat possession of our money as the basis of their law enforcement practice, while we traders can do very little to protect our rights.

Can you kindly please assist me in resolving this issue?

Many thanks

Natal
  • #2
  • Nov 15, 2015 5:36pm Nov 15, 2015 5:36pm
Quoting natal
... both in Gibraltar and Mauritius.
Just by seeing this ... you shouldn't have opened an account with them.
MT4/MT5 EAs/Indicators/Alerts coder
  • #3
  • Nov 15, 2015 5:47pm Nov 15, 2015 5:47pm
You could at least report the matter in full to the FPA (Forex Peace Army site) as they have a dedicated thread just for this purpose.

They attempt to get the other party involved in a discussion.

Then it will go through their polling court online and list them as fraudulent depending on the outcome.

This does not guarantee you will be paid what you might be owed but it won't cost you a cent and you will also be helping other traders by avoiding opening accounts with this company.

I wish you all the best and hope you get refunded but it will likely be a battle.

ps. check this out: http://www.fscs.org.uk/what-we-cover...stment-limits/

Good luck!

Masterrmind.............
Master your Mind then Master your Trades
  • #4
  • Nov 15, 2015 5:48pm Nov 15, 2015 5:48pm
Quoting natal
Good day, I have been trading mainly cash indices such as Dow, DAX and FTSE for a number of years now. In June 2013, I opened an account with an Investors Europe, who claimed to be a regulated broker both in Gibraltar and Mauritius. The reasons for favourably considering Investors Europe were: 1) 1 point spread on major cash indices (DAX DOW FTSE etc) 2) High leverage of 500-1 3) No negative reviews about Investors Europe on the web. I therefore decided to try them out although they were not a major brand in the online trading arena. One last issue...
No one will help you here.
You have been scammed.
  • #5
  • Nov 15, 2015 5:54pm Nov 15, 2015 5:54pm
Quoting lasty
{quote} No one will help you here. You have been scammed.
Help in retrieving funds ... sure ... But help in what to do next. Mastermind in the post above gave already a great way to start ...
MT4/MT5 EAs/Indicators/Alerts coder
  • #6
  • Nov 15, 2015 6:02pm Nov 15, 2015 6:02pm
Quoting FerruFx
{quote} Help in retrieving funds ... sure ... But help in what to do next. Mastermind in the post above gave already a great way to start ...
The link I provided is directly from Investors Europe's website which they provided.

Attached Image (click to enlarge)
Click to Enlarge Name: Screenshot1.png Size: 83 KB


It looks like the actual site of Investors Europe has been operating for about 14 years so they have been around for some time.

Masterrmind...........
Master your Mind then Master your Trades
  • #7
  • Nov 15, 2015 6:08pm Nov 15, 2015 6:08pm
1-Remove any remaining funds in your account.
2-If you have a cell phone that doesn't cost you for each call, then call them CONSTANTLY. Like every 5 minutes for an hour every day.
3-Email them 20-30 times a day.

They're paying someone to answer the phones & emails.
You'll be like that mosquito they just can't get rid of.
  • #8
  • Nov 15, 2015 6:18pm Nov 15, 2015 6:18pm
Quoting Masterrmind
{quote} The link I provided is directly from Investors Europe's website which they provided.
I was referring to FPA ...
MT4/MT5 EAs/Indicators/Alerts coder
  • #9
  • Nov 15, 2015 6:42pm Nov 15, 2015 6:42pm
Quoting FerruFx
{quote} I was referring to FPA ...
Investors Europe Board of Directors provided a link to the page I showed as the 'investor protection scheme'..........

Attached Image (click to enlarge)
Click to Enlarge Name: Screenshot1.png Size: 151 KB


So it might make a lot of sense to visit this site in the first instance and then go from there.

I wish the guy the best of luck and suggest that he does not give up the fight!

It would be great to hear what Investors Europe has to say on the matter too.......

Masterrmind...........
Master your Mind then Master your Trades
  • #10
  • Nov 15, 2015 8:33pm Nov 15, 2015 8:33pm
You might like to report it to this FPA (Forex Peace Army) site if you wish......

The link is as follows:

http://www.forexpeacearmy.com/commun...cam-alerts.30/

Best of luck to you...........

Masterrmind............
Master your Mind then Master your Trades
  • #11
  • Nov 16, 2015 3:14am Nov 16, 2015 3:14am
Quoting FerruFx
{quote} Just by seeing this ... you shouldn't have opened an account with them.
Thanks FerruFX - why 'being regulated in Gibraltar and Mauritius' is not good in your opinion ?

I think that they are good regulators and from my recent email exchange with them they did sound very professional and legit but I only found in retrospect that Investors Europe mislead me and they are in fact not regulated with either of them. I should have checked that when I opened the account with them that they were indeed regulated. So bottom line is that I was just not careful enough and I learnt my lesson.
  • #12
  • Nov 16, 2015 3:47am Nov 16, 2015 3:47am
Quoting natal
{quote} Thanks FerruFX - why 'being regulated in Gibraltar and Mauritius' is not good in your opinion ?
I would ask myself : why would a broker have to go to an exotic destination instead of being regulated by a well reputed country (ie. UK, US, AU, etc ...) ?
MT4/MT5 EAs/Indicators/Alerts coder
  • #13
  • Nov 16, 2015 4:30am Nov 16, 2015 4:30am
Quoting FerruFx
{quote} I would ask myself : why would a broker have to go to an exotic destination instead of being regulated by a well reputed country (ie. UK, US, AU, etc ...) ?
It's not a question of country reputation, btw, Gibraltar foreign relations are under the responsibility of the UK government, it's simply a question of favorable taxation, nothing else.
Simplicity is the Ultimate Sophistication.
  • #14
  • Nov 16, 2015 5:46am Nov 16, 2015 5:46am
Quoting broketrader
{quote} it's simply a question of favorable taxation, nothing else.
... favorable evasion
MT4/MT5 EAs/Indicators/Alerts coder
  • #15
  • Nov 16, 2015 6:22am Nov 16, 2015 6:22am
Quoting FerruFx
{quote} ... favorable evasion
Exactly !
Simplicity is the Ultimate Sophistication.
  • #16
  • Last Post: Feb 20, 2016 11:58am Feb 20, 2016 11:58am
am I the only sucker who got robbed by this scam broker - Investors Europe
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